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Chimu Adventures

Chimu Adventures

3.1 from 10 reviews · View Statistics
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Reviews

3.1
10 reviews
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
  • Trip Completed Yes (3) · No (0)
  • Ease of Booking
    3.0 (3)
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Naomi
NaomiHunter Region, NSW
  • 8 reviews
  • 2 likes

Aurora lights

published

We went on the Aurora lights flight from Sydney, we didn’t have any problems with Chimu except we had to fly lazy Qantas to the lights. So much lack of service, we were dehydrated, they skipped one meal and were no where to be seen when you rang the call bell. The pilot spent most of the time taking 34 photos of the lights, going north south, where he could see them, instead of east west, so we didn’t even see them. You would think Qantas staff would be grateful to have work and pick up their act of non service for once

  • Ease of Booking
  • Incentivised Review No
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  • Verified

Confusing Preparation material, bad staff and horrible crises management!

published

I was on a 3 week Antarctica/South Georgia/Falkland cruise during the Coronavirus. Our cruise had to be cancelled 1 week before the planned end. Not only that we missed one entire week, but leadership was also lacking. Even the expedition leader left before every other passenger with some other staff. Very bad crises management and poor communication. Chimu denies any kind of refund or compensation for the missing part. Leaves the cruise with a very bad aftertaste.

The Chimu representative forgot or lost papers we had to fill in. They were not good in communication and lack of experience. One of Chimu representatives brought their parents and just spend time with them. Not helpful =(

  • Transparency
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Janice
JaniceSydney, NSW
  • 3 reviews
  • 2 likes
  • Verified

Trust me everything will be okay

published
  • Transparency
  • Customer Service
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chimu vic
chimu vicSanctuary Point 2540

Chimu Missadventures

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Harry Newman
Harry Newman
  • 2 reviews
  • 2 likes

Chumps at Chimu Adventures

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