Product didn't work
Bought a game trail camera to see what was eating fruit on my trees that were already covered by netting.
They advertised these at a fair price so I ordered one. Silly me. I thought I was buying one that actually worked..How wrong I was. Never worked from day 1. China-evasion from now on.
Very poor after sales service
I brought a phone for my son 6 months ago through chinavasion. The battery has since expanded and ripped the phone apart. I have tried to contact chinavasion many times as per the instructions to get the phone repaired or replaced under warranty. It has been a month now and still nothing from them. Beware if you need to send faulty items back for repair or replacement.
Not worth the risk
Too many orders go missing or arrive damaged. They also sell fakes and knock offs. From what I've learnt about this company, they are not a 100% scam, but are so dodgy and careless that the outcome is the same for many people.
Power adaptors for electronics
Any electronics they sell don't come with Australian approved power packs with correct pins, they can only supply adaptors with fit over the Chinese prongs which are also not compliant to AU standards
Find out how Chinavasion compares to other Electronics & Computing Shops
Know better, choose better.
Want some drama in your life shop here.
I purchased a solar powered security camera.No problem with delivery,however it soon became obvious this item did not work..Emails were answered and instructed me to return this item.[paid by me]I made it quite clear do not send a similar replacement as this had design problems.I received the same model about 4 weeks later in the mail and was identical to my original. It did not work also..After several emails I was given a credit for this item only to be used with them..I purchased a digital recorder with it. arrived in reasonable time,worked...for 4 days and locked up on a function.There I cut my losses and will never purchase overseas on line again. Reasonable communication with the company and the items looked Ok Inferior electronics and design for price paid.Stick to Australian companies
Product not as listed and no help from their customer service
I recently purchased 10 under cabinet lights with magnetic bases from Chinavasion. I picked these because I was putting the lights into metal cabinets, so thought these were perfect for my application.
I received the order and none of the bases have the magnets. They have the place for a magnet, but it’s empty.
I went to their live chat to let them know, and to see how I could return them, or to find out what solution they would offer. They spent a lot of time asking me if I had read the instructions correctly, and sending me photos of ...the bases with arrows pointing to the magnets in the stock photo. I explained again that there are no magnets and these are of no use, and could they give me the information on returning them. They would not tell me how to return them, but sent numerous emails again asking if I tried to stick them to actual metal objects. I emailed pictures of the faulty bases and demanded they tell me how to return them. Again they ignored my questions about their return, and they offered me a store credit of $10. I would be very hesitant to buy anything from them again. As they deal primarily in electronic items and if you were to have any problems, I think you would have an insanely hard time returning anything. Live chat for customer service was fast and a great service offered Returning anything is a nightmare
Wif Fi No good Batteru takes 24 hrs to charge if you are lucky
Be Aware: I have purchased Android 4.0 Tablet PC “Starlight” 10.1”tablet from Chinavasion.com. Note the spelling, is this deliberate, I think so. Anyway, the item arrived within 4 days of ordering whoopee off we go. That’s the end of the good bits, unpacked the tablet and found that the Wi-Fi reception on this tablet is poor quality. I am only able to get a signal from my strong Wi-Fi 5bars transmitting, to receive 4 bars within 2 metres and no bars at 8-10 metres away. I have tried other signal receivers(laptop) from the same Wi-Fi signal outp...ut and found it to be transmitting up to 80 metres away so overall the Wi-Fi on this table the starlight 10.1” is just not up to scratch. Charging of the battery is a nightmare, over 24 hrs to get 100% and if you try and recharge at say 56%, it stays there and will not charge. Chinavasion help are, as with all Chinese suppliers, extremely polite but useless, blurting nonsense, try this, try that and so on but, it is clear from other reviews now found after I purchase this, that the Wi-Fi signal on this brand(Starlight 10.1” Tablet) is useless and totally frustrating. Be aware, that Chainavasion will look at the item if you return it, but it is up to you, to pay for the postage back and, any postage from a developed country with tracking which is what they demand, is going to be expensive so before you buy from China, saving a few bucks, remember if anything goes wrong you are left holding the baby. Buy all electronics from your own country that will have a good retail return and help policy, unlike items bought from China direct where in reality the warranty is of no use to you. Remember China will serve you and generally the items will arrive but if anything goes wrong, you will be out of pocket. Be warned you buy at your own risk from outside of your own country. It switched on Wi Fi range only 4-6 metres, battery take too long to charge!
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Chinavasion representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.