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ChoiceLend

ChoiceLend

1.8 from 44 reviews · View Statistics
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Reviews

1.7
6 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(5)
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Brad M
Brad MSouthwest, VIC
  • 3 reviews
  • 1 like

Nightmare To Deal With

published

We had a home loan with this company and opted to refinance to our bank that we do all our banking with. Choice lend missed the first two settlement dates and offered to reason as to why. I have spent hours on the phone trying to get it sorted with no luck. I would recommend another lender that can handle your issues professionally as well as in a timely manor.

Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing
Deedee Martin
Deedee MartinCentral Queensland, QLD

Definitely wouldn't recommend

published

Will not allow an interest only option which has made things difficult for me, they are very slow to pass on interest rate drops. I cannot wait until I am able to re-finance elsewhere.

Transparency
1/5
Customer Service
1/5
Application Process
2/5
Timeliness
2/5
Online Tools
3/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateSeptember 2018
Loan used forRefinancing

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0.0
(1,234)
Anna
AnnaGreater Melbourne (Outer), VIC
  • 2 reviews

Worst bank I have ever dealt with

published

Sold my property and settlement is over 1 week overdue, bank keeps making up excuses why it cannot settle, keep getting conflicting information from different staff. With each query/phone call there's a new lie and excuse. Can't get a straight answer. Their problem solving skills are non existant.

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
2/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
Lynn
Lynn
  • 5 reviews
  • 2 likes

paying to high an interest rate

published

I have been with choicelend for 9 years now. About a month before the last interest rate drop they put my loan up by .15 pc and have not yet passed on the last rate drop which makes my loan a very expensive one all. When I emailed them about this got no response.

Transparency
1/5
Customer Service
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2010
Loan used forRefinancing
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Cat
CatMetropolitan Adelaide, SA
  • 6 reviews
  • 5 likes

Taking "no frills" to the extreme

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
Cat
Cat
Del Boy
Del BoyMelbourne
  • 2 reviews

Simple, loan only account

published

I have had no issues with Choicelend. If you are looking for a simple, no-frills, loan only account to save you moving all your bank accounts then this is the way to go. Customer service is in Melbourne, so no weird phone calls after hours. Would definitely recommend!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
3/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJuly 2018
Loan used forRefinancing
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