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ChoiceLend

ChoiceLend

1.8 from 49 reviews · View Statistics
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Reviews

1.6
7 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(6)
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Chukeri
ChukeriGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Worst Customer Service help ever....... USELESS

published

I wanted to get my loan discharged from Choicelend and I had spoken to several different customer Service reps for the last 4 months, and I have not been able to get my loan discharged at all. It is a very big joke and I believe that the big banks would have done this job within a week. To anyone out there STAY AWAY FROM CHOICELEND JOKERS.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateApril 2003
  • Loan used forInvestment Property
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Codebreaker
CodebreakerMetropolitan Adelaide, SA
  • 3 reviews
  • 9 likes

Zero rating for crap bank

published
  • Transparency
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
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Lea
LeaGreater Melbourne (Outer), VIC
  • 3 reviews

3 off cycle loan increases in first 6 months of loan

published

Took out a loan in December 2016. On January 10 first rate increase. Followed by more in April and July. There were no reserve bank increases. We were stuck because we had paid mortgage insurance. Be wary if your mortgage broker recommends this option.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
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Sal
SalNortheast, VIC

What a terrible lender!

published
  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateJanuary 2013
  • Loan used forInvestment Property
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andrew
andrewadelaide
  • 4 reviews

Slow application and slow to respond to rate cuts

published

Application process took well over 3 months with many (almost stupid) questions being asked resulted in another week long review process each time. As I was refinancing I told my broker I'd had enough and ready to quit luckily loan came thru soon after. Notice now they are terribly slow passing on rate cuts and slow notifying you. Was with ING before and they were brilliant in comparison. Should have refinanced elsewhere

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forRenovation
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APPLEASHA
APPLEASHASYDNEY
  • 62 reviews
  • 57 likes

Customer gauging and very poor problem solving

published
  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateFebruary 2016
  • Loan used forInvestment Property
Similar opinion? Write a review on ProductReview.com.au!

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Shane Finney. Thank you!!!!

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