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ChoiceLend

ChoiceLend

1.8 from 46 reviews · View Statistics
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Reviews

2.3
6 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(4)
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MSmollett
MSmollett
  • 2 reviews
  • 1 like

We must have the best broker..

published

Reading the poor reviews about this lender. I can’t say our experience has been the same. We found the process easy, and service great. Maybe it’s just our great broker!

Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
4/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
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Codebreaker
CodebreakerMetropolitan Adelaide, SA
  • 3 reviews
  • 9 likes

Zero rating for crap bank

published
Transparency
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
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Lea
LeaGreater Melbourne (Outer), VIC
  • 3 reviews

3 off cycle loan increases in first 6 months of loan

published

Took out a loan in December 2016. On January 10 first rate increase. Followed by more in April and July. There were no reserve bank increases. We were stuck because we had paid mortgage insurance. Be wary if your mortgage broker recommends this option.

Transparency
1/5
Customer Service
3/5
Application Process
3/5
Timeliness
3/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
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Sal
SalNortheast, VIC

What a terrible lender!

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJanuary 2013
Loan used forInvestment Property
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APPLEASHA
APPLEASHASYDNEY
  • 62 reviews
  • 56 likes

Customer gauging and very poor problem solving

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateFebruary 2016
Loan used forInvestment Property
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Jason
JasonGreater Melbourne (Metropolitan), VIC
  • 9 reviews
  • 3 likes

Very easy to deal with . .

published

I was a little nervous given the reviews for this company however they have been very easy to deal with. The interest rates are great and yesterday I had to call them to clarify something and the customer service agent was knowledgeable and answered all my questions with a minimal hold time.

Their website is a little clunky and basic however once its set up you shouldn't have any real need to use it or contact them.

Very happy with this lender so far . . .

Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
Similar opinion? Write a review on ProductReview.com.au!

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