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Worst Customer Service help ever....... USELESS
I wanted to get my loan discharged from Choicelend and I had spoken to several different customer Service reps for the last 4 months, and I have not been able to get my loan discharged at all. It is a very big joke and I believe that the big banks would have done this job within a week. To anyone out there STAY AWAY FROM CHOICELEND JOKERS.
- Transparency
- Customer Service
- Application Process
- Timeliness
- Online Tools
- Incentivised Review No
- Loan TypeSplit
- Loan Start DateApril 2003
- Loan used forInvestment Property
What a terrible lender!
We worked with a broker 7 years ago and borrowed a lot of money on a Melbourne property. We never missed a repayment and in fact always paid more than we needed to. In October we sold the property and settlement date was 19 December and we noticed our payout was almost $3000 short. We questioned why and were told that they held next months (January 2020....we settled December 2019) payment as security! Just in case the sale fell through.....seriously! No wonder we have a royal commission into banking in this country. We still don't have our 're...
Read morefund' and it has been well over 5 business days since (we were told 5 business days). Don't use Choicelend under any circumstances.....disgusting and not a very reputable organisation. Also, be wary of using brokers....some are good I'm sure the rest.....hmmmm! Ombudsman first thing tomorrow.- Transparency
- Customer Service
- Application Process
- Timeliness
- Incentivised Review No
- Loan TypeSplit
- Loan Start DateJanuary 2013
- Loan used forInvestment Property
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Excellent Broker Services
Perfect from initial meeting to settlement!
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