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Reviews

3.0

195 reviews
5
(86)
4
(6)
3
(4)
2
(19)
1
(80)
  • Job Satisfaction
    3.9 (33)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
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Belinda Eddy

Belinda EddySydney Surrounds, NSW

  • 2 reviews

GREAT product, great service and great installation

published

What a fantastic team, from deciding, to ordering, to paying, to installation. Every thing was perfect including the price! Really friendly, helpful group of people. Would highly recommend Choices Flooring, Erina.

Job Satisfaction
Matthew Williams

Matthew WilliamsDarling Downs, QLD

  • 2 reviews

My Windows Are Amazing

published

From our first visit the team at Choices Toowoomba were incredible! They know their products, they can advise if the customer needs advice and direction in choices. Superb Team Work!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Professional Service and Workmanship

published

I was very impressed with the professionalism of my dealings with Scott (Bulleen / Niddrie stores).

The workmanship was spot on and the two installers, Scott and Jake were polite and highly experienced.

Very positive experience all round. Thank you!

Job Satisfaction
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Peter

PeterCentral Highlands and Goldfields, VIC

New Carpet

published

Recently had the house recarpeted by Choice, Sunbury. Very good service, good advice. Reasonable price. Excellent measure up. Carpet layers turned up on time , did a good job & tidied up afterwards. We are very pleased. Thank you.

Job Satisfaction
Bianca

BiancaGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Fantastic service - love our carpet

published

The whole experience at choices flooring in Niddrie was amazing. From the initial service I’m store, to Nick, who came to do our measure and quote, to the carpet installers who came to lay the carpet. Everyone was professional, helpful and we could not be happier with the end result.

Job Satisfaction
Larraine

LarraineSydney, NSW

  • 2 reviews

This floor looks great very happy

published

Decided on impressive ultra with the help at choice floorings at Taren point the girls were great and so was Paul very helpful so happy with the floor and the laying very good job and nice people wouldn’t hesitate in recommending. Was a bit worried about choosing laminate but we love it so easy to maintain. Thankyou choice at Taren point xx

Job Satisfaction
2 comments
Choices Flooring
Choices FlooringChoices Flooring

Thanks Larraine. Are you referring to the Caringbah store in Sydney? Please let us know and we will pass on your feedback, Kind Regards, Choices Flooring National Office.

Larraine
Larraine

Yes I am everyone there was great would use them next time if any

JLA

JLAGreater Melbourne (Outer), VIC

  • 10 reviews
  • 11 likes

for the best service

published

Go to Choices Ferntree Gully for service, Rachel will assist you without making you feel rushed or pressured. She has the knowledge and makes choosing your carpet a pleasure. I left the shop confident of my selection.

Job Satisfaction
Varinder

VarinderSydney, NSW

  • 2 reviews

Floor looking beautiful, excellent Job done!

published

Flooring is a lifetime investment and after searching internet for a month trusted choices flooring Castle Hill team. Two ladies in the store very professional and helpful to make the right decision. We installed quickstep impressive ultra laminate floor 12 mm with quiet step underlay. Installing team of husband and wife are pro and done a fantastic job. Our floor in the new house is looking great and got a lot of compliments from visitors.

Job Satisfaction
Zara S.

Zara S.Mid North Coast, NSW

Absolutely love the carpet could not be happier

published

What a great bunch of people not.one but 3 times choice flooring coffs harbour has gotten me.out of trouble, the last two times mandy has done out of her way to make sure I got what I needed at the price I could afford, also going out of her way to make conversation even themru this hard time of social distancing. A huge thankyou from me and my family

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Tony

Tony

  • 2 reviews
  • 1 like

Extremely disappointed.

published
  • +1
Kerry and Ruth

Kerry and RuthSouth East Queensland, QLD

Changes the quality of the entire place.

published

We had to arrange carpet between guests visits from another City. High risk decision.
Scott and His team did the lot. Measured, gave us a competitive quote, moved and reinstalled furniture and the carpet looks superb.
Best decision we could have made.

Job Satisfaction
1 comment
Choices Flooring
Choices FlooringChoices Flooring

Hi Kerry,
Thanks for the feedback. Could you please advise which store you are referring to so we are able to pass on your comments?
Kind Regards, Choices Flooring Head Office

Jennib35

Jennib35Sydney Surrounds, NSW

Fabulous Carpet laid so quickly and expertly

published

Just had Hayden here to lay new carpet. Wonderful product and couldn't believe how quickly the underlay and carpet was laid. It looks fantastic and they even vacuumed after. Thank you to Jared at Choices Flooring Erina and thank you Hayden and Shay.

Job Satisfaction
Dot

DotVictoria

  • 2 reviews
  • 1 like

Great service from start to finish

published

Decided on Lambert’s because of their great service. Jenna in the showroom is just so patient and lovely, nothing was too much trouble. No pushy salesmanship either. The guys have just finished laying my hybrid floor! We love it. They did such a professional job. One area that needed to be ramped is not even noticeable. Can’t recommend them enough.
Thanks to all for a non stressful process !

Alan

AlanSouth East Queensland, QLD

  • 4 reviews
  • 6 likes

A perfect job meeting all expectations

published

We had our downstairs hallway and kitchen tiles replaced by vinyl flooring, as well as our stairs and upstairs hallway which was all carpet. A three day job that was handled professionally by the team from Capalaba. They arrived on time each day, did an excellent job of removing the old carpet, laying the Ardit base and all of the vinyl boards. The work required a lot of odd shapes and corners, but you would never know it was challenging as their finished work was so professional. The three people who carried out the work were always open, friendly and prepared to talk about what was going to happen so that there were no surprises. Their price for all this was competitive and I would thoroughly recommend Choices Capalaba to you.

Job Satisfaction
Susan M.

Susan M.Sydney, NSW

Choice Flooring Blacktown store staff not very professional

published
1 comment
Choices Flooring
Choices FlooringChoices Flooring

Hi Susan, we are sorry to hear that you have had this phone interation with the store and will be sure to let them know. Thank you, Choices Flooring Central Office.

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Andrea

AndreaSydney, NSW

  • 3 reviews

5 Stars Service, Carpet Quality and Installation

published

I just got my carpet installed by 2 great guys Allen and Toke. They turned up punctually and took their time doing a great job.

In the store Marty was very patient and answered all my questions and was informative and helpful without being at all "sales-ey". He let me take samples home and take all the time I needed to weigh up options

The website is not very helpful, it is inconsistent within itself, not especially intuitive to use or informative and doesn't include many of the carpet and wood flooring options that are available instore so far better to visit the store in person.

5 stars

Job Satisfaction
3 comments
Choices Flooring
Choices FlooringChoices Flooring

Thanks for the feedback Andrea. Could you please advise which Choices Flooring store Allen and Toke worked for so we can let them know. Thanks, Choices Flooring Central Office.

Andrea
Andrea

Hornsby NSW

Andrea
Andrea

Marty is the guy in the Hornsby store.

Fran  Craig

Fran CraigSouth-Eastern Region, NSW

Choices Flooring Southern Highlands team

published

Iam happy to say this was an easy and stressless experience. The sales team were professional, helpful and really polite and easy to do business with. The installation guys, were polite, prompt and did an amazing job. I highly recommend.

Job Satisfaction
1 comment
Choices Flooring
Choices FlooringChoices Flooring

Thanks for letting us know Fran. We are glad you had a great experience with our Southern Highlands store!

KayeL

KayeLSydney, NSW

  • 8 reviews

Excellent Service & Product

published

Contacted Choices Flooring Forster Tuesday afternoon as the heavy rain ruined our carpet in a bedroom of our rental property. Guests arriving two days later on Friday. Chose a nice wool carpet that was in stock. Although they were very busy they squeezed us in and the carpet was installed Thursday morning. Brilliant. Looks great. All the staff were so helpful. Definitely recommend.

Job Satisfaction
sam

samMetropolitan Adelaide, SA

  • 3 reviews
  • 2 likes

Avoid due to terrible workmanship and customer service - choices pooraka sa

published
  • +3
Job Satisfaction
Vickie L.

Vickie L.South East Queensland, QLD

Stunning results - Seamless

published

We’ve now dealt with Gemma at Alderley on 3 different occasions over the last couple of years, each for various flooring options- carpet, floor boards & a beautiful floor rug. Our last interaction was as always seamless, whereby she educated us on the most effective flooring for our situation and delivered same in a timely manner. The installers have always done a great job. Highly recommended!

Job Satisfaction
Page 1 of 10

Questions & Answers

Lisa P.

Lisa P.asked

Choices Flooring

Why are the quotes not broken down with pricing? The quotes only name the type of flooring and then have a total? I have received some quotes for carpet and Vinyl as we are building a house. I was quoted the same for all vinyl and 3 bedrooms of carpet and vinyl throughout the house????? Not sure how they work out the quotes??? Can anyone let me know? Thanks

5 answers
Choices Flooring
Choices FlooringChoices Flooring

Hi Lisa, please advise which store you are dealing with? It does sound strange that the carpet and vinyl prices were exactly the same. Thanks, Choices Flooring Head Office.

Lisa P.
Lisa P.

East Maitland. I would have just liked it all broken down.

Choices Flooring
Choices FlooringChoices Flooring

Thanks Lisa. Please advise your full name so I am able to contact the store.
Kind Regards,

Geeperk

Geeperkasked

Choices Flooring

Is there a head office phone number or email address where I can contact regarding installation and quality issues with new carpets (installed in January)?

1 answer
Choices Flooring
Choices FlooringChoices Flooring

Hi, please call (03) 9850 9311 and ask to speak to a product representative. Thanks, Choices Flooring Marketing.

Rose

Roseasked

Choices Flooring

Please tell me can I make a complaint about a Choices Flooring completed job? I have already spoken to owner/manager of the store who said the problem created by the tiler is unfixable.

No answers

Get an answer from our members and Choices Flooring representatives

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