Reviewer Photos & Videos
GREAT product, great service and great installation
What a fantastic team, from deciding, to ordering, to paying, to installation. Every thing was perfect including the price! Really friendly, helpful group of people. Would highly recommend Choices Flooring, Erina.
My Windows Are Amazing
From our first visit the team at Choices Toowoomba were incredible! They know their products, they can advise if the customer needs advice and direction in choices. Superb Team Work!
Professional Service and Workmanship
I was very impressed with the professionalism of my dealings with Scott (Bulleen / Niddrie stores).
The workmanship was spot on and the two installers, Scott and Jake were polite and highly experienced.
Very positive experience all round. Thank you!
Recently had the house recarpeted by Choice, Sunbury. Very good service, good advice. Reasonable price. Excellent measure up. Carpet layers turned up on time , did a good job & tidied up afterwards. We are very pleased. Thank you.
Fantastic service - love our carpet
The whole experience at choices flooring in Niddrie was amazing. From the initial service I’m store, to Nick, who came to do our measure and quote, to the carpet installers who came to lay the carpet. Everyone was professional, helpful and we could not be happier with the end result.
This floor looks great very happy
Decided on impressive ultra with the help at choice floorings at Taren point the girls were great and so was Paul very helpful so happy with the floor and the laying very good job and nice people wouldn’t hesitate in recommending. Was a bit worried about choosing laminate but we love it so easy to maintain. Thankyou choice at Taren point xx
for the best service
Go to Choices Ferntree Gully for service, Rachel will assist you without making you feel rushed or pressured. She has the knowledge and makes choosing your carpet a pleasure. I left the shop confident of my selection.
- Choices Flooring Laminate Flooring
- Verified customer
Floor looking beautiful, excellent Job done!
Flooring is a lifetime investment and after searching internet for a month trusted choices flooring Castle Hill team. Two ladies in the store very professional and helpful to make the right decision. We installed quickstep impressive ultra laminate floor 12 mm with quiet step underlay. Installing team of husband and wife are pro and done a fantastic job. Our floor in the new house is looking great and got a lot of compliments from visitors.
Absolutely love the carpet could not be happier
What a great bunch of people not.one but 3 times choice flooring coffs harbour has gotten me.out of trouble, the last two times mandy has done out of her way to make sure I got what I needed at the price I could afford, also going out of her way to make conversation even themru this hard time of social distancing. A huge thankyou from me and my family
- Choices Flooring Rigid Flooring
- Verified customer
Adding a bit to this review. - It is now nearly 2 months since I let these incompetent people into my new home & I am still cleaning excess glue from my floor. This has become a very irritating problem because despite scouring the internet for advice there does not seem to be an easy solution to removing excess glue from vinyl tiles. I tried mineral turps & it barely shifted the glue. I read somewhere WD40 is a good cleaner so I tried that & it does remove the glue but it leaves a residue which is visible. To remove the WD40 it was necessary to...thoroughly douse it with methylated spirits & rub hard & then wipe with detergent in water. I very much regret selecting this product, it is nowhere near the advertised standard. Not sure if this is the right category, they are limited. This is about Vinyl Luxury Tiles. This is saga of what became a nearly 4 week nightmare when I engaged Choices Burleigh to provide & install Forbo Allura Luxury Floor Tiles throughout my new townhouse. The job was totally botched. The installers damaged my newly painted walls & ceiling taking out the old floor covering as well as left glue paw prints all over my mirror door wardrobes. The tiles were gapping & lipping & there was excess glue with footprints almost over the entire project - did I mention the dents in the wall plaster? They cut up packing plywood for the stairs on one of the balconies & the sawdust covered every surface of the three level building. Their remedy was to do 1/2 a job on gluing back the tiles that were coming away from the stairs & replacing some of the floor tiles in the main areas. End of the day after them having 2 extra goes at remedying the problems I finished it off myself. Days of cleaning surplus glue, filling gaps around the edges & still tiles coming away from the stair risers. I did invite reps from Forbo company to check out the job & they commented they had seen worse! Please tell me this is not where Australian standards have sunk to. The only thing luxury about the product & the install was the price, over $140 per square metre - up there with the most expensive floor covering in Australia. If you choose this company or the product for your flooring needs - good luck, I wish you all the best.
Changes the quality of the entire place.
We had to arrange carpet between guests visits from another City. High risk decision.
Scott and His team did the lot. Measured, gave us a competitive quote, moved and reinstalled furniture and the carpet looks superb.
Best decision we could have made.
Fabulous Carpet laid so quickly and expertly
Just had Hayden here to lay new carpet. Wonderful product and couldn't believe how quickly the underlay and carpet was laid. It looks fantastic and they even vacuumed after. Thank you to Jared at Choices Flooring Erina and thank you Hayden and Shay.
Great service from start to finish
Decided on Lambert’s because of their great service. Jenna in the showroom is just so patient and lovely, nothing was too much trouble. No pushy salesmanship either. The guys have just finished laying my hybrid floor! We love it. They did such a professional job. One area that needed to be ramped is not even noticeable. Can’t recommend them enough.
Thanks to all for a non stressful process !
A perfect job meeting all expectations
We had our downstairs hallway and kitchen tiles replaced by vinyl flooring, as well as our stairs and upstairs hallway which was all carpet. A three day job that was handled professionally by the team from Capalaba. They arrived on time each day, did an excellent job of removing the old carpet, laying the Ardit base and all of the vinyl boards. The work required a lot of odd shapes and corners, but you would never know it was challenging as their finished work was so professional. The three people who carried out the work were always open, friendly and prepared to talk about what was going to happen so that there were no surprises. Their price for all this was competitive and I would thoroughly recommend Choices Capalaba to you.
Choice Flooring Blacktown store staff not very professional
2pm on 24th Feb 2020
Last Friday I sent a message through their web site asking one of their staff to ring me back to discuss their flooring options and prices. This morning, being Monday a sales man did ring me. As I talked with him on the phone he sounded abrupt and got annoyed with me when I told him their prices were too expensive and more than I could afford to pay.
I ended our phone conversation after a short period of time as they were too expensive for my budget but he did not hung up his phone properly. Before I hung up my phon...e I could hear him in the background talking to other sales staff about me. He was saying things with a rude undertone that were incorrect . I will never visit the Blacktown shop for advice or to obtain a quote if this is how they treat potential customers. This mans behaviour shows he was really not interested in making a sale. There was no need for his rude comments once he thought I was not listening to him on the phone. I was shocked that a sales person did not realise they had not hung up their phone properly and went on to speak about me to other colleagues.
5 Stars Service, Carpet Quality and Installation
I just got my carpet installed by 2 great guys Allen and Toke. They turned up punctually and took their time doing a great job.
In the store Marty was very patient and answered all my questions and was informative and helpful without being at all "sales-ey". He let me take samples home and take all the time I needed to weigh up options
The website is not very helpful, it is inconsistent within itself, not especially intuitive to use or informative and doesn't include many of the carpet and wood flooring options that are available instore so far better to visit the store in person.
Choices Flooring Southern Highlands team
Iam happy to say this was an easy and stressless experience. The sales team were professional, helpful and really polite and easy to do business with. The installation guys, were polite, prompt and did an amazing job. I highly recommend.
- Choices Flooring Carpet Flooring
- Verified customer
Excellent Service & Product
Contacted Choices Flooring Forster Tuesday afternoon as the heavy rain ruined our carpet in a bedroom of our rental property. Guests arriving two days later on Friday. Chose a nice wool carpet that was in stock. Although they were very busy they squeezed us in and the carpet was installed Thursday morning. Brilliant. Looks great. All the staff were so helpful. Definitely recommend.
Avoid due to terrible workmanship and customer service - choices pooraka sa
The finishing looks as though it was a DIY job gone wrong especially the beading that we were never told that 'we had to have" even though part of kitchen cabinetry has no beading where it meets the floor.
The stair nose looks cheap and trims are not installed properly.
Floor boards cut in a way that so much caulking required it looks ridiculous.
Months of blame game between the dodgy Elite Renovations builder (now gone bust) and flooring guy who were clearly working together and against the customer who stood up against crap work.
We also h...
Stunning results - Seamless
We’ve now dealt with Gemma at Alderley on 3 different occasions over the last couple of years, each for various flooring options- carpet, floor boards & a beautiful floor rug. Our last interaction was as always seamless, whereby she educated us on the most effective flooring for our situation and delivered same in a timely manner. The installers have always done a great job. Highly recommended!
Questions & Answers
Why are the quotes not broken down with pricing? The quotes only name the type of flooring and then have a total? I have received some quotes for carpet and Vinyl as we are building a house. I was quoted the same for all vinyl and 3 bedrooms of carpet and vinyl throughout the house????? Not sure how they work out the quotes??? Can anyone let me know? Thanks
Choices FlooringChoices Flooring
Hi Lisa, please advise which store you are dealing with? It does sound strange that the carpet and vinyl prices were exactly the same. Thanks, Choices Flooring Head Office.
Choices FlooringChoices Flooring
Thanks Lisa. Please advise your full name so I am able to contact the store.
Is there a head office phone number or email address where I can contact regarding installation and quality issues with new carpets (installed in January)?
Choices FlooringChoices Flooring
Hi, please call (03) 9850 9311 and ask to speak to a product representative. Thanks, Choices Flooring Marketing.
Please tell me can I make a complaint about a Choices Flooring completed job? I have already spoken to owner/manager of the store who said the problem created by the tiler is unfixable.
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