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Choosi

Choosi (page 2 of 14)

3.9 from 266 reviews

Reviews

Review distribution

5 star
156
4 star
36
3 star
15
2 star
9
1 star
50

Reece

ReeceCanberra 2600, ACT

Knowledgeable, fast and great service

published

The guy I spoke to was really knowledgeable of the products. He provided me all the information I asked for to assist me in choosing the pet insurance to suit my needs. He sounded bubbly and gave all round great customer service. Thanks again for all your help.

Transparency
1 comment
Choosi
Customer RelationsChoosi

JVP

JVP

  • 2 reviews

Fantastic and easy process

published

Dee was fantastic. She knew her products, was professional and efficient. I spoke to Dee last week when she said she would call me back. Excellent customer service. Dee deserves a pay rise.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Perfect customer service

published

I was treated respectfully. Lee was very helpful and gave some constructive advice without promoting one particular product over another. This resulted in me taking out the correct policy to meet my needs

1 comment
Choosi
Customer RelationsChoosi
KyMolo

KyMoloSydney, NSW

  • 2 reviews

Professional & Friendly

published

Very professional and friendly service, I received a return call when advised I would, quick and easy to arrange cover and my consultant was extremely knowledgeable on the product I was after. Thank you for making it easy for me to compare the products

Transparency
1 comment
Choosi
Customer RelationsChoosi

Great customer service

published

Michelle listened and gave me all the information I needed.
It was so much easier having someone who understands different types of covers explain it all to me in a way I could understand.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Stephanie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you received form Michelle and I will be sure to pass this on to her and her team.
Kind regards,
Jessica


New Life insurance policy

published

Sam was professional and friendly
Helpful and able to call back when she had agreed to, to continue with policy application after I had needed to confirm medical history information.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Pak Ka Kelvin

Pak Ka KelvinSydney, NSW

Easy and quick process

published

Easy and quick process to get insurance cover where someone explains the cover in simple terms! Would recommend others to give them a go. Also friendly staff who aren't pushy.

1 comment
Choosi
Customer RelationsChoosi

Jess

JessGreater Melbourne (Metropolitan), VIC

Fast, easy and great!

published

Got a response email straight away & the process for applying was quick & easy. Gave a good amount of information regarding the policy. Happy with the process and fast approval time.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Judith

JudithPerth, WA

Excellent

published

The staff member was very helpful, explained all details relevant for our situation and Choosi involvement etc. We will most likely consider Choosi for our other needs when re-evaluating our circumstances. Thank you.

1 comment
Choosi
Customer RelationsChoosi
Fresh W.

Fresh W.

  • 2 reviews

I need this cover for my husband's peace of mind.

published

I decided to get funeral insurance because of my advancing years. I found the consultant very helpful and pleasant but I am a little concerned with the speed of the whole process. I am not sure seniors who are not as quick witted would understand the whole thing - I work every day and am pleased to report that my brain is still working as normal :)

Transparency
1 comment
Choosi
Customer RelationsChoosi

Catie Bortolot

Catie BortolotGreater Melbourne (Metropolitan), VIC

Pet insurance

published

I was not aware I could get pet insurance via Australian Seniors the customer service person was really helpful and explained everything easily and concisely. Very profession and great rate 10/10 thank you

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Catie,
We really appreciate you taking the time to share your experience with us. I am delighted to hear of the great service that you have received and that we can provide you with suitable options for your pet insurance.
Kind regards,
Jessica


Jason

JasonSouth East Queensland, QLD

Life insurance

published

Very nice and helpful staff and I'll highly recommend them to anyone... I was very impressed with the quality and professionalism.. If anyone has any questions of which company is best for insurance.. I would be happy to help them by telling them of your staff..

Transparency
1 comment
Choosi
Customer RelationsChoosi

The reviewer stated that an incentive was offered for this review


Donna

DonnaSydney, NSW

Fantastic

published

I went on site and was not expecting to get anywhere with my query. On receiving a call from Choosi I was extremely surprised at the professionalism and the handling of my enquirie. I am now saving $105.00 per month on my pet insurance for 2 dogs and 75% refund on vet bills. My old insurer was charging me more and cutting my reimbursement from 80% to 60%.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Emily

EmilyGoulburn Valley, VIC

So helpful and great customer service

published

My customer service provider was so helpful and found me a great deal. She was relatable and extremely kind I really appreciate her help. She was 10 out of 10 in my books.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Lousy wine

Lousy wine

  • 2 reviews
  • 4 likes

Very Good

published

Very helpful staff.
Bit annoying to have thirty words in the review
If I knew this I would not have submitted.... takes too much of my time!
Maybe 10-15words would appeal to your customers.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Lousy wine,
Thank you for taking the time to share your experience with others, we appreciate it.
Kind regards,
Sharon

rolly

rolly

  • 2 reviews
  • 5 likes

Great help with little fuss

published

Was very clear and perfect what we were getting and very helpful. Easy to talk to and convo flowed freely like old friends and all questions answered. Also offered any other inquiries into products.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Helpful and Clear

published

Helpful consultants who called back when they said. Not pushy and easy to talk to. Offers a range offered presented and explained. Showed an interest in my needs and my pets.

1 comment
Choosi
Customer RelationsChoosi

Radha

RadhaSydney, NSW

This is perfect!!

published

Very easy to navigate around. I was able to get whatever I wanted from the web page and complete the task I had on hand. I have nothing else to say about it.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Radha,
Thank you for taking the time to share your experience with us, we really appreciate it. I am pleased to hear that you found our website to be user-friendly and that we could assist with your query.
Kind regards,
Jessica


Antoinetted

AntoinettedSydney, NSW

  • 2 reviews

Excellent customer service

published

The consultant was excellent had all the facts and figures he was able to answer all my questions he had an amazing phone manner I would recommend your company great job

1 comment
Choosi
Customer RelationsChoosi

Great Service

published

He was very nice and straight forward. Lots of information but put in a clear concise way. Highly recommend. Did all the comparing for me. Too easy great customer service

1 comment
Choosi
Customer RelationsChoosi

Page 2 of 14

Questions & Answers

Lucia

Luciaasked

i am interested in private health insurance, best deal obviously, please.

1 answer
Choosi
Customer RelationsChoosi

Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica


Joy F.

Joy F.asked

bank with lowest interest rates on bankcard or mastercard

1 answer
Choosi
Customer RelationsChoosi

Hi Joy,
Thank you for reaching out to us and we would be more than happy to assist with your query. Can you please provide further details in relation to you request and we will pass your query onto the appropriate team.
Kind regards,
Tess


RJT

RJTasked

Do you compare electricity companies ie Ergon and natural gas companies ie Orign ?

1 answer
Choosi
Greenstone F.Choosi

Hello, we do not offer utility provider comparisons, thanks.


Get an answer from our members and Choosi representatives

Details

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