I can not rate bells removals low enough in terms of communication. This is the most unprofessional company I have ever dealt with. The sad thing is that I specifically chose bells removals for my move from Queensland to tasmania to support a local tasmanian business. My complaint and bad review is not because it took over two months for my furniture to arrive, or with the way in which my items were handled, my horrible experience and warning to others is entirely due to the communication from bells removals, in particular Chris bell.
I was em...Read more

I have utilised several different removalist companies at least half a dozen times being an ex-serviceman and have never had an issue prior to using Bells. I unfortunately chose the wrong company to return back to my home town... Bells are by far the worst company I have dealt with.
Initially chose Bells based on 10+ year old recommendations. The company is definitely not what it previously once was.

Early in the piece Bells communication was lacking, with poor correspondence and unanswered questions.

Bells utilised a partnering company to ...Read more

We moved a house load of furniture and personal effects from Qld to Tas. The moving guys were great - on time, polite, friendly, professional. The goods were delivered 0n time, but with a very expensive leather sofa damaged - affected by weather exposure or rained on!! We also are sure smaller items we packed never arrived eg a brass plant stand and terracotta pot. After over 8 mths we have had to go to Consumer Affairs. Even after we told Bells that’s what we are doing, and they promised action, still no follow up. The sofa remains damaged....Read more

Appalling. I had booked to move furniture from the mainland to Tasmania, and chose Bell's because they were affordable, but also Tasmanian (which made me think they would have done this move so many times before, they were the experts). From the initial stages of getting a quote and trying to secure a pick up date, it was NEVER easy. The communication from the office was non existent, even when they would promise to 'email you back this afternoon', 'call you back today/tomorrow/ever' - they NEVER did. I was always chasing them up.
Finally the ...Read more

Chris Bell inspected the contents of our 3 bedroom rural property for a move from NW Tasmania to the South Coast of NSW. The quote was provided and accepted with the packing to be done by Bells on the 15th November 2017 and uplift on the 16th November. On the uplift, the Bell's employees were unable to fit all of the contents into the container which they had brought and it was arranged to collect the balance on the 18th November, the day that we were leaving our sold property and booked onto the Spirit of Tasmania. The slats and central sup...Read more

I had two storage boxes of household items stored in Melbourne and contacted Bells to get a quote to move them to Tasmania. Things seemed to go fine until they turned up to collect the items. They said they had made an error in their quote and it was only for one storage box. As a result, they wanted us to pay double the fee quoted. Despite this being their error, they would not take any responsibility for the error and asked that I print and sign an amended quote.

I gave them the exact specifications when I contacted them and assumed that ...Read more

Stay away from this company. I used Bells as it was recommended by someone who knew me. Obviously they received better treatment than I did. The removalists who picked up my furniture bought their son with them whom they made responsible for listing my goods. Half way through they lost count and stated they only needed to list the big stuff for insurance purposes. When the child decided he needed a rest, he sat on my furniture whilst waiting to put it in the truck. Bells did not communicate with me at all during my move, any communication...Read more