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2 reviews
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Duane Lyons
Duane Lyons
  Verified

Scammed by Chrono24 – I live in California and just purchased a Harry Winston watch from a seller in Israel. The sale went through Chrono24 and payment had to be Wired directly to the seller. The watch arrived and was NOT 100% authentic Harry Winston like the seller represented. The movement is fake and in poor condition. Harry Winston refused to service or work on it because it was "heavily modified" fake. The seller represented the watch to be in "very good condition". There were scratches on the dial, case and on the fake movement that were not present in his photos on Chrono24. The Power Reserve Indicator does not work. The date Pusher does not work either. It is a total Frankenstein watch and I got scammed. I have heard from the seller twice, and he will not do anything. The biggest surprise is Chrono24 will do NOTHING! They tell me to work it out with the seller and it is not their problem. Be aware CHRONO24 is risky. If you have a problem, you are on your own. So I am stuck with a $7,550 timepiece that is worth a fraction of that.

  • Warranty Claim Made: No
Osman B.
Osman B.VIC8 posts
  Verified

chrono24 doesn't care about you after purchase and will not back you up! – I bought this automatic watch: Iron Annie. I gave 5 star for everything and I shouldn't have done that because the watch goes ahead at least 5 minutes every 3 weeks and I didn't read anything like that on the website. I messaged seller but they just told me to read the book again learn how to setup the watch I thought I did a mistake and I setup the watch again then next week again, couple minutes ahead of the real time. I message the seller no response, I messaged chrono24 and chrono24 said watch works that way and we cannot help you out about it. I told them I will put bad feedback online which I am doing it now.

I an Australian consumer and even I have no issue with the watch I still have right to return it back but this chrono24 is not helping at all!

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