Cincotta Deserve a zero Stars
This chemist has to be the worse in Blacktown. I was going to complain about the service however you can't complain about something that doesn't exist. The Pharmacists are lazy, useless and slow in everything they do.
The last straw for me was this; I placed a phone order on Sunday afternoon for a delivery on Monday. No issues. Monday morning Cincotta Chemist Blacktown calls me to pay for the meds before they deliver them. I paid them over the phone and was told the "courier" would pick them up around midday and they should be delivered by 2pm.... Around 3:45pm and I get a text message on my phone telling me my meds are ready for pick up?!?!?? So I called Cincotta and asked why I am getting this text when I was told by them, they would be delivered by 2pm. After 30 minutes of back and forth it turns out the meds were never picked up!!! They eventually told me the "courier" would deliver them immediately (By this time its now 4:30pm) I asked the courier when he was told about this delivery and he said I don't know!! I asked how is it that he doesn't know, he just kept saying I don't know. That my friends is complete and utter nonsense!!! My suspicion is that they never told the courier or they were simply forgotten. So that is why I will never use Cincotta Chemist in Blacktown ever again
Terrible Service and Overpriced
I have a serious heart condition that requires daily medication to maintain health. The item I purchased at Belrose was very heavily overpriced at $17.99. I usually go to 'ChemistWarehouse' where the 'Identical' product is only $5.50! Will never return to 'Cincotta'. Fundamentally immoral for pharmaceutical companies/pharmacies to exploit those of us who are dependent on essential items.
This retail experience was made even worse by the pharmacist whose customer service was non existent and I felt bordered on contempt!
Excellent service, value and product range
Really grateful for our local Cincotta Chemist on Enmore Road. Always provide great service, all staff are helpful and forthcoming with assistance and knowledge, the pharmacists included. Always stock a great range of products, so far have always had everything I’m looking for, mostly for our two young kids. They also always have patience and the time to help answer any questions. Very happy to keep the local store running as has saved us many times. Thank you!
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Never going back
If youre on the suboxone program dont go here. They judge you harshly, despite trying to better yourself by getting clean. Every time you go in it takes 30 minutes to 1 hour for what other chemists make a 2-5 minute job and they dont offer any kindness or apology for making you wait or making you feel like youre a low life. In 3 months of daily pickups, They consistently served other patrons first, despite having waited for 30-60 mins, because they werent on ORT. Especially, despite trying to create friendships there, the pharmacist Viy dealt a lot of unnecessary judgement. My friends and I now go to Taringa Discount Pharmacy and they are lovely,non judgemental, and were in and out within 3 minutes.
Incompetent, are run like a corner store - no professionalism
There's a reason this chemist only has 9 FB subscribers - my local store at KILLARNEY VALE are utterly useless and the staff are totally incompetent. Firstly, phone is disconnected all morning, then when I finally get through it takes 10 minutes for them to check computer for stock. Repeat a dozen times product code from the website, confirm NAME of a common product available in most chemists and priceline, they confirm they don't have it in stock but can order it in overnight then order the wrong thing. Don't even bother to look and say they c...an't order it in. I know they didn't look because they didn't have enough time to look and a store further away said they could order it in. This store is so unprofessional - such a waste of time - stick with Chemist Outlet/Warehouse or frankly ANYONE but this dodgy store. They seriously have no professionalism, are lazy, don't care about customer service or consistency and when they make a mistake and inconvenience people they don't really seem to care. would not recommend to anyone.
I ordered a few Colgate Sensitive Pro Relief toothpaste packs at half price, at 3:20 pm, the package was posted the next business day and arrived the day after that. Price at service doesn't get better than that. Excellent.
Mt druit store nothing but crap liers, don't call if you want to know if they have something.
Don't ever go to mt Druitt Cincotta nothing but liers, I called them earlier on to see if they had a product on the shelves. They told me yes that they had heaps. Went in and they had only the bigger size. Gave me false information and couldn't even give me a discount on it for giving false information. So annoyed I wish I I didnt have to give a one star don't even deserve a one star in the first place your a crap store and I will never buy from you ever again even if your product is cheaper. I was going to go to priceline in Penrith to get it ...but called them to see if they had it and they told me they did. Now I have to travel to Penrith to get. Even other have complained about Cincotta pharmacy. Hope your store gets shut doesn't deserve to be open
Over priced item and decline to price match
Toady (17 Apr 19) I went to purchase a Zyrtec Eye drop , I used to get the cheapest price from Cincotta Merrylands , this is the first time I went to Cincotta Discount Chemists Penrith, 473 High Street, Penrith NSW 2750. But to my surprise I found the Price is $12.00 instead of Chemist warehouse price of $10.00; I asked for price matching but was declined, do you think I will visit again or request my friends to visit? Rather will visit next door to Chemist Ware House .
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