Never going back
If youre on the suboxone program dont go here. They judge you harshly, despite trying to better yourself by getting clean. Every time you go in it takes 30 minutes to 1 hour for what other chemists make a 2-5 minute job and they dont offer any kindness or apology for making you wait or making you feel like youre a low life. In 3 months of daily pickups, They consistently served other patrons first, despite having waited for 30-60 mins, because they werent on ORT. Especially, despite trying to create friendships there, the pharmacist Viy dealt a lot of unnecessary judgement. My friends and I now go to Taringa Discount Pharmacy and they are lovely,non judgemental, and were in and out within 3 minutes.
I sent my husband to the DISCOUNT Cincotta Chemist Morayfield Rd. Morayfield Qld. To buy PANAMAX 100 tablet box which usually cost $2.00 @ box. My husband questioned the price & the staff member said its always been that price. I went on the Internet to check the price of PANAMAX at all the other local chemists & they were selling at $1.99 for a box of 100 tablets. This chemist has a neon flashing light under the word DISCOUNT facing the passing traffic on Morayfield Rd. I do feel now that this chemist is using false advertising methods. I p...honed the chemist later that day & was told my husband agreed to buying the PANAMAX at that price ( which he would he needed them ) & I felt it was our fault. I will definately not be going back there. They do say the best form of advertising is "word of mouth" so watch out Cincotta.
Misleading and not up to speed
Very disappointed with what Cincotta Chemist Merrylands has become. It used to be the top Chemist in the area; great customer service and honest feedback. Unfortunately it has lost all of that. Staff whom are careless when you make a complaint and only answer "will note down your feedback and improve our service". You order PBS medicine which they used to have in stock and they promise you a day so you give them your script and explain that it is for serious condition and must be taken daily so we cannot run out of it. But you call on the day t...hey promise and they keep transferring from one person to another and just say sorry you have to wait to another given day. They don't even attempt to check if any of their other branches have it. This is the third time in the space of 7 weeks and for different PBS medicine; its shocking!! No more Cincotta Merrylands!!!
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Very Expensive for prescription medicines
I went to the Belrose store with three scripts to be filled. All were PBS scripts. They couldn’t fill one and one other, I usually buy from other chemists, were more than $6 more expensive. Every other chemist charges $38.80 and at Cincotta chemist it was $44.99 which is almost 16% higher. The other medication was $14.50 last time I bought at another chemist but $18.99 at Cincotta which is a huge 30% price difference! I should have asked the cost before buying but I didn’t expect to get ripped off so much. Please be careful and ask before purchase in case the price is too expensive here.
I run an account with the Aged Care @ Cincottas Merrylands & my problem is getting my monthly account sent so as I can pay it. Still haven't received account for April now @ 23/5/13 am told I owe in excess of $700-00 ,which may or may not be correct. HELP
Excellent staff ,fine service.reliable
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