The Citi Premier Card was previously called Citi Rewards Signature Credit Card.
Up to 70,000 Bonus Rewards Points on offer
Earn up to 2 Citi Rewards Points per $1 spent
Linked Diners Club Card includes uncapped earn rate of 2 Points per $1 and No International Transaction Fees
Complimentary International Travel Insurance and Two Airport Lounge Passes each year
$395 Annual Fee
3.4% International Transaction Fee
Minimum Credit Limit of $15,000
|Category||Frequent Flyer & Travel Credit Cards and Rewards Credit Cards|
|Benefits||Complimentary Travel Insurance and Sign-Up Bonus Points Offer|
|Maximum Credit Limit||A$100,000|
|Additional Cardholder Fee||A$0 p.a.|
|Rewards Program||Citi Rewards|
|Points Earn Rate||2 points per $1|
|Contactless Payments||Apple Pay and Samsung Pay|
|Rates & Fees|
|Purchase Rate||21.49% p.a.|
|Cash Advance Fee||3.5%|
|Late Payment Fee||A$30|
|Annual Fee||A$395 p.a.|
|Foreign Transaction Fee||3.4%|
|Overseas ATM Withdrawal Fee||A$5|
|Interest Free Period||55 days|
|Cash Advance Rate||22.24% p.a.|
Receive 70,000 Bonus Points when you spend $5,000 in the first 60 days from card approval
|Release date||Jun 2012|
Terrible application process, improvements could be made every step of the way
I applied for this card hoping to take advantage of a Qantas bonus points offer.
As part of the application, I submitted all proof of income documents immediately.
I started to receive text messages from Citi (roughly once every 2-3 days) suggesting I still had documents to submit. Each time, I called, and was told several things from Citi CS staff including "We've received everything, there is no action for you to be taken" (twice), and "We are making further inquiries but there is no action for you".
After 3 weeks of limbo, I used the online ...
- Everyday Expenses
Hopeless and dont know how to run a ledger of your balance !
I got charged interest on my account that was paid to a $0 balance more than 2 weeks early. There response was:
"A review on your account shows your payment of $198.60 was received on 12 December 2017. Your due date was 29 December 2017.
We recognise your payment was posted before the due date; however, this did not satisfy the full closing balance of $1,197.60.
We understand that there has been a merchant refund of $999 on 09 December 2017. For your reference, refunds/reversals do not count as payments. Therefore, in a situation the accou...
- Verified customer
Quantas Points SCAM
I signed up to this card to accumulate some Qantas miles. I filled in the application with my details, including frequent flyer number. I spent the required amount in the first three months on the card, and got Citibank Points. However, when I tried to transfer these over to Qantas miles, I was told I needed to "enroll" in this before. I told them my frequent flyer membership had been clearly stated on my application form, and to transfer the points over. I've been told this will be done on three separate occasions now, but it never happens. Al...l I can say is that reeks of a cheap scam by a dishonourable company. I've had points cards with Westpac before, and my partner currently has a good one with ANZ. She has had no problems transferring the advertised amount of points over to her Quantas frequent flyer program. As soon as I resolve this issue I will cancel my card and never apply for or use any Citibank product again. They are a nightmare to deal with, frequently lie, and never deliver on promises.
New Fee Grab on transactions made in Australian dollars where merchant/institution is overseas
The latest credit card change from Citibank. From 1 Jan 2017 they will be charging their customers an additional 3.4% where the transaction is made in Australian dollars and the merchant/institution/payment processor is overseas. They even say "It may not always be clear that the merchant or its financial institution/payment processor is located outside Australia" I guess its purchaser beware! Good luck!!
In my case they have got in early and applied this charge for a transaction in October!
The 3.4% charge was previously charged when the...
Terrible experience. Stay away
Applied for a credit card (Signature) and they kept me waiting for 10 days. When I contacted, they asked some more documents. Provided all, including tax return statements in additional to recent payslips.
Each time I contacted, I waited 25-30 minutes on phone, and they have no Australia-based customer service, everything is handled from Philippines. Very poor English, hard to get any question answered.
My income greatly exceed their requirement, I have excellent credit record, no loan, no debt, no liabilities.
Anyway, finally they told m...
- Verified customer
Citi Prepaid Gift Card
1) Well they charge you an annual fee to be a member, offer NEW CLIENTS attractive balance transfer offers of 24 months at 0% interest rates but as a client of more than 15 years I approached them for the same benefit and they declined.
2) I decided to redeem my rewards and took $75.00 worth of Citi Prepaid Gift Cards that have a 12 month expiry date:
a) when I tried to use them at my local Coles Supermarket for $75.00 they were declined "DO NOT HONOUR/REFER TO ISSUER".
b) My online enquiry to Citibank was fobbed off and I should contact ...
Editting my review from 5 stars to 1 after Citibank have overhauled the rewards scheme
This used to be one of the few Visa or MasterCards that gives you 1 Qantas point for 1 dollar spent. Now it's capped at 1 point per dollar only to the first $3,000 per statement and then drops sharply to half a point. Jetstar MasterCard or Qantas Credit Union Visa are they better cards now.
Over 1 month since application and still no approval/decline
Applied on-line and was quickly given conditional approval. It's been now over a month and still no progress with my application to approve it or decline it. Wrote complaint and was told they would make a decsion in 4 days. A week passed and nothing happened. If it is this difficult to just get the product, imagine what they would be like to deal with if you had an issue with your account that needed to be resolved.
Quick application form
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