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Citibank Mortgage

Citibank Mortgage

1.5 from 8 reviews · View Statistics

Reviews

1.0

1 review
5
(0)
4
(0)
3
(0)
2
(0)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Loan TypeVariable Rate (1)
  • Application Process
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Loan used for
  • Online Tools
    1.0 (1)
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Maggie

MaggiePerth, WA

  • 2 reviews

Don’t bother wasting your time

published

I have been waiting for 2 weeks after I called their customer service to follow up online home loan enquiry. They didn’t tell you how much your repayment is. Online calculator is error, not display. They just drop an email with plenty of forms to you to fill in. Basically no customer service at all. I quickly move on to other banks. They are wasting your time!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
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