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City Beach Australia

City Beach Australia

Online store, Physical store
2.1 from 343 reviews · View Statistics

Reviews

1.0

3 reviews
5
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4
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3
(0)
2
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1
(3)
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Disappointed

Disappointed

  • 2 reviews

Poor quality

published

I ordered a pair of home brand ugg boots in December. In less than 3 months the soles started coming off the boots. When I contacted customer service I was advised that they were out of warranty! Very disappointing, I think the soles of anything should last longer than 3 months. Not to mention it was summer so rarely worn, and not worn outside.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Tommo

TommoPerth, WA

  • 2 reviews
  • 2 likes

Be Careful, NO REFUNDS!!!!!!!!!

published

Be prepared for no refunds when shopping online with City Beach. Beware of the 'Sale' item ploy whereby if you purchase Sale products they have a clause that allows them to only offer an exchange or gift card. So unless you know 100% that you want the item and it will fit, don't waste your time. Ridiculous business ploy to keep your money, should be illegal.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery large
Product AppearanceAs advertised
Hayley

HayleyEyre Peninsula, SA

I got shoes for my birthday and they broke within 5 days

published

My mum brought me shoes for my birthday that cost her $30 that lasted me not even a week.. weren’t able to get a refund disappointing and bad service and not happy

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
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Questions & Answers

Trinity Morgan

Trinity Morganasked

City Beach Australia

Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?

3 answers
Catuil
Catuil

Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.

Trinity Morgan
Trinity Morgan

Could you let me know if you receive your items

Alyssa
Alyssa

Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.

Courtney L.

Courtney L.asked

City Beach Australia

Are the jeans stretchy and is a 14 big or tight fit

No answers
Coaster71labrador

Coaster71labradorasked

City Beach Australia

Do you have click and collect

No answers

Get an answer from our members

Details

Compare all 2 City Beach Australia
CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$75.00
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
Compare all 2 City Beach Australia

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