Reviewer Photos & Videos
I have ordered online many times, my order always arrives in 2 to 3 days. Once I returned an item that arrived with a mark on it and was promptly refunded my money. Thought I’d review as I’ve seen some bad ones and I’ve always had a positive experience!
$40 ugg boots and the sole came off on the right boot, first wear, the left foot stitching came undone at the toes. I will not be shopping here again.
Sizing way too small
Ordered three pairs of one piece bathers online in size 12 and they are all super small and short .. more like size 8 or a small size 10 than a 12. So short they barely covered my boobs. Products looks decent quality and lovely patterns but I will never be able to wear them even if I lost any weight because they aren't long enough so I would either have my boobs on show or a massive camel toe. Not happy
Really bad customer service
The most disgusting customer service i have ever received!!!!!! I purchased a school bag for my daughter over christmas and after one term the zip has broken. As i purchased this item on a layby and had a copy of my bank statement on my phone i didn't think it would be a drama to have it exchanged. I sent my husband in to the toowoomba store thinking this would be a 5 minute job. Not only could they not find my layby transaction but also request a paper copy of my full bank statement!!!!! Then when my husband called to tell me they couldn't fi...nd any trace of the sale, the girl REFUSED to speak to me over the phone!!! I have been a retailer manager for 24years and train staff every day to deal with customers to make their visit enjoyable even when they have a faulty product. Your staff need to be retrained! I wasn't asking for a refund just a simple exchange but now i will never shop with you again and i WILL have a refund.
i ordered 2 tops and a dress and both were very nice quality and as shown on the website. can sometimes be a bit on the pricey side but when items are on sale they are worth it.
Questions & Answers
Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?
Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.
Are the jeans stretchy and is a 14 big or tight fit
Do you have click and collect
|Category||Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands||Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$75.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney||AfterPay and ZipPay / ZipMoney|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
|Clothing Type||Activewear, General / Everyday and Swimwear||Activewear, General / Everyday and Swimwear|
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