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City Beach Australia

City Beach Australia

Online store, Physical store
2.1 from 370 reviews · View Statistics
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Reviews

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Anna
AnnaSouth East Queensland, QLD

Good customer service would definitely purchase again.

published

I ordered a few pieces of clothing and a pair of sandals off their website. Just after a week of not receiving another email about my order being shipped I sent an email to customer service and received a really kind email back about there being some sort of issue but they would continue to update me about my order. The next day I received an email that the sandals were not in stock as the products can take up to 24 hours to leave the website which is fair. I then received the money back for the sandals and a further $50 ecard for the inconvenience. My order was delivered to my doorstep the next day.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
hle
hleVictoria
  • 3 reviews

good quality

published

i ordered 2 tops and a dress and both were very nice quality and as shown on the website. can sometimes be a bit on the pricey side but when items are on sale they are worth it.

Product Quality
Incentivised Review No
Sizing True to size
Product Appearance As advertised

Questions & Answers

Trinity Morgan
Trinity Morganasked
City Beach Australia

Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?

3 answers
Catuil
Catuil

Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.

Trinity Morgan
Trinity Morgan

Could you let me know if you receive your items

Alyssa
Alyssa

Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.

Courtney L.
Courtney L.asked
City Beach Australia

Are the jeans stretchy and is a 14 big or tight fit

No answers
Coaster71labrador
Coaster71labradorasked
City Beach Australia

Do you have click and collect

No answers
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City Beach Australia

Details

Compare both City Beach Australia
CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $75.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
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