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City Beach Australia
Online store, Physical store
White shirt was practically black
White shirt arrive with black marks all over it and wasnt in it's own bag + Sizing is a bit off
ShellyGreater Melbourne (Inner), VIC
- 8 reviews
Not worth the money
Purchased a dress off their site, initially they made a mistake and sent the wrong item but they solved the issue without a problem. Their pricing however is very high and I will not be purchasing from city beach again.
Megan DGoulburn Valley, VIC
- 2 reviews
DONT ORDER ONLINE! 20$for a return!
I ordered 3 pairs of jeans online as I do not live near city beach and this was my first time shopping online with them. Because I am a short an curvy person jeans can be very hard to find for me. Two pairs of the jeans did not fit and the third was just too long on me, so I used the return Label in th bag to return it, sent it back and paid 19.85!! For a return which I emailed customer service with the receipt to which their reply was ‘we don’t cover returns if product is the wrong size and you don’t like it”
Which is an apsolute disgrace, it won’t cost me anything in store! I will not be shopping there again!
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Questions & Answers
Trinity Morganasked
Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?
3 answers
Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.
Could you let me know if you receive your items
Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.
Courtney L.asked
Are the jeans stretchy and is a 14 big or tight fit
No answers
Coaster71labradorasked
Do you have click and collect
No answers
Details
| Category | Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands | Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands |
|---|---|---|
| Offers Free Standard Shipping | Yes | |
| Free Standard Shipping Minimum Order Amount | $75.00 | |
| Mens / Womens Clothing | Mens and Womens | Mens and Womens |
| Labels Sold | Variety of Labels | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney |
| Type of Footwear Offered | Casual & Dress Shoes | Casual & Dress Shoes |
| Clothing Type | Activewear, General / Everyday and Swimwear | Activewear, General / Everyday and Swimwear |
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