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City Beach Australia
Online store, Physical store
Cindy l
- 4 reviews
- 2 likes
Lack of information and not so good customer service
Need more information on products they sell . needs to stop telling customers to purchase 2 item and then return 1 because they don't know any thing about what they are selling. learn from culture king they have all the information you need to purchase confidently
Nikki O.South East Queensland, QLD
Bad quality
Every single dress that I have bought from city beach says to cold wash which I always do and every single one of the dresses have shrunk for some reason. I have bought at least 10 dresses and This has happened to every one of them
Other Underwear Shops & Brands
LozSydney, NSW
- 3 reviews
- 4 likes
Sizes not true to size
Ordered a size 10 playsuit would fit size 10 kids. I have ordered clothes from all over the world online and everything has been true to size and fits.
Will never order from City Beach again
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Wrong Sizing
I ordered a pair of 13 in kids shoes and was sent the wrong size. Upon calling the support line i was accused of lying about the size i ordered but yet myself having a disability i had my partner check that it was the right size. Not buying from City Beach again.
Postage amounts for refund
Terrible service. Paid for postage for initial item then had to pay again when returning product due to wrong size. Also, have not had full refund processed on returned item. Will not shop here again.
Questions & Answers
Trinity Morganasked
Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?
3 answers
Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.
Could you let me know if you receive your items
Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.
Courtney L.asked
Are the jeans stretchy and is a 14 big or tight fit
No answers
Coaster71labradorasked
Do you have click and collect
No answers
Details
| Category | Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands | Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands |
|---|---|---|
| Offers Free Standard Shipping | Yes | |
| Free Standard Shipping Minimum Order Amount | $75.00 | |
| Mens / Womens Clothing | Mens and Womens | Mens and Womens |
| Labels Sold | Variety of Labels | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney |
| Type of Footwear Offered | Casual & Dress Shoes | Casual & Dress Shoes |
| Clothing Type | Activewear, General / Everyday and Swimwear | Activewear, General / Everyday and Swimwear |
Visit official website
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On par with Mervyn Hughes' moustache and Wi-Fi as one of the most innovative Australian ideas to grace the planet
Best Undies I have ever worn!
Easy as pie!
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On par with Mervyn Hughes' moustache and Wi-Fi as one of the most innovative Australian ideas to grace the planet
Best Undies I have ever worn!
Easy as pie!
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