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City Beach Australia
Online store, Physical store
AnnaSouth East Queensland, QLD
Good customer service would definitely purchase again.
I ordered a few pieces of clothing and a pair of sandals off their website. Just after a week of not receiving another email about my order being shipped I sent an email to customer service and received a really kind email back about there being some sort of issue but they would continue to update me about my order. The next day I received an email that the sandals were not in stock as the products can take up to 24 hours to leave the website which is fair. I then received the money back for the sandals and a further $50 ecard for the inconvenience. My order was delivered to my doorstep the next day.
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HighProteinPerth, WA
- 10 reviews
- Physical store
- Verified customer
Great range and good service
With size 14 feet and fussy taste I find it difficult to find new shoes that both fit me and that I like the look of.
The City Beach Perth City store had larger sizes for most of the shoes I was interested in and the staff patiently assisted me as I went through half a dozen options in the store.
Great experience
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hleVictoria
- 3 reviews
good quality
i ordered 2 tops and a dress and both were very nice quality and as shown on the website. can sometimes be a bit on the pricey side but when items are on sale they are worth it.
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Questions & Answers
Trinity Morganasked
Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?
3 answers
Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.
Could you let me know if you receive your items
Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.
Courtney L.asked
Are the jeans stretchy and is a 14 big or tight fit
No answers
Coaster71labradorasked
Do you have click and collect
No answers
Details
| Category | Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands | Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands |
|---|---|---|
| Offers Free Standard Shipping | Yes | |
| Free Standard Shipping Minimum Order Amount | $75.00 | |
| Mens / Womens Clothing | Mens and Womens | Mens and Womens |
| Labels Sold | Variety of Labels | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney |
| Type of Footwear Offered | Casual & Dress Shoes | Casual & Dress Shoes |
| Clothing Type | Activewear, General / Everyday and Swimwear | Activewear, General / Everyday and Swimwear |
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