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City Beach Australia

City Beach Australia

Online store, Physical store
2.1 from 351 reviews · View Statistics

Reviews

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Emily Georgie Gal

Emily Georgie GalFar North Queensland, QLD

Mykonos Platform shoes hurt when walking

published

When I tried these shoes on they fit well, they were even a bit big but there wasn't any smaller sizes. I tried to wear them for the first time and the wide strap going over my foot pulls really tight and hurts my feet. My feet sit loosely in the shoe, but it pulls tight when walking. It is so painful that I cannot wear them! I think it is a flaw when they were made. P.S. I have small feet!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCairns Central
SizingTrue to size
Product AppearanceAs advertised

Is a brilliant store but really disappointed with my recent purchase

published

I’m a frequent customer at city beach and usually I’m really happy with there clothing but when I received a dress I purchased online there was a line of material that had been pulled up on the back of the dress. I’m not looking to return it as it’s to much effort and it was needed urgently for a special occasion.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Cat

CatPerth, WA

  • 5 reviews

Not the best

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWatertown Perth
SizingTrue to size
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Great variety of stock - Returns can be costly

published

Great variety of stock on the website and delivery was very quick. The only issue is you are responsible for the full cost of returning items, unlike other websites that you pay set fee ($7 example) and you get a printed barcode docket. I was returning a jacket that I had already paid delivery fee of $7.99, the cost to return item to QLD was $15.50. So basically I am $23.50 out of pocket with no item. Just be mindful of this if you are unsure of sizing and do not live near any of their stores.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Linda

LindaSydney Surrounds, NSW

  • 11 reviews
  • 8 likes

Would have been 5 stars

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
See all City Beach Australia reviews

Questions & Answers

Trinity Morgan

Trinity Morganasked

City Beach Australia

Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?

3 answers
Catuil
Catuil

Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.

Trinity Morgan
Trinity Morgan

Could you let me know if you receive your items

Alyssa
Alyssa

Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.

Courtney L.

Courtney L.asked

City Beach Australia

Are the jeans stretchy and is a 14 big or tight fit

No answers
Coaster71labrador

Coaster71labradorasked

City Beach Australia

Do you have click and collect

No answers

Get an answer from our members

Details

Compare both City Beach Australia
CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$75.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
Compare both City Beach Australia

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