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City Beach Australia

City Beach Australia

Online store, Physical store
2.1 from 388 reviews · View Statistics
See the Best Underwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.4
21 reviews
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lidiabowen
lidiabowenAU
  • 2 reviews

Recieve 2nd hand shoes with obvious damage. City beach don't care! I'd highly advise to shop elsewhere. Bloody disgusted

published

Shotty product, terrible service, would not recommend shopping here, shoes arrived in clearly second hand condition, with scuffing and fluff all over them. Very very disappointing

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Product Quality
1/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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John
JohnSouth East Queensland, QLD

Lucid Bolton shoes

published

Shoes lasted less then 2 months, Too good to be true online. Horrible quality, never purchasing again. Absolute shocked by the durability of the shoe.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Poor Quality. Came damaged & incorrect size

published

Really disappointed, I ordered 2 different types of bike shorts, one came way too small (I received XS instead of L)the other pair also arrived too small and with a hole on the side! For $100 I was hoping for better quality and what i actually wanted. This isn’t my first time having problem with the clothes in this store. Wouldn’t recommend buying here unless you like wasting money and time.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Adrian
AdrianPerth, WA

Misleading advertising - Oakley Ridgeline "Polarized" Sunglasses

published

Please be aware of the misleading product description for the Oakley Ridgeline Polarized Sunglasses. These glasses are NOT polarized as described and a re-call should be made to those who have bought this product.
The company has also not changed the internet listing and it has been some time since they have been made aware of this error.

Link below to check if you have bought these and need a refund.

https://www.citybeach.com.au/mens/sunglasses-web-131360/ridgeline-polarized-sunglasses?itemId=3074457345619364678

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Sizing True to size
Product Appearance Not as advertised
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Danny
DannySydney, NSW

City Beach Sent Wrong Size!! But, i have to pay for the return item?

published

I used City Beach, shoe guide & ordered some trainers.
Sent me the wrong size shoes.
Spoke to there customer services & they just told me to send them back at my cost!!
Over $9 to send them back!!
First time and last time using CIty Beach

Incentivised Review No
Return Claim MadeYes
Product Appearance Not as advertised
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Lauren B
Lauren BSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Product not as described and expensive to return

published

Product not as described and not correct sizing. When I went to return it, they asked me to pay $9.15 (they was only worth $19). Very disappointing, won’t shop there again.

Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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The worst place to buy from

published

Every time i’ve ordered from city beach they’ve sent out the wrong product.
This time around, i was sent out child sized products, that were modelled on an adult woman. I am over it. Shouldn’t have bought anything from here after the first time they mucked up.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Cindy l
Cindy l
  • 4 reviews
  • 2 likes

Lack of information and not so good customer service

published

Need more information on products they sell . needs to stop telling customers to purchase 2 item and then return 1 because they don't know any thing about what they are selling. learn from culture king they have all the information you need to purchase confidently

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Nikki O.
Nikki O.South East Queensland, QLD

Bad quality

published

Every single dress that I have bought from city beach says to cold wash which I always do and every single one of the dresses have shrunk for some reason. I have bought at least 10 dresses and This has happened to every one of them

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationQld
Sizing True to size
Product Appearance Not as advertised
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Loz
LozSydney, NSW
  • 3 reviews
  • 4 likes

Sizes not true to size

published

Ordered a size 10 playsuit would fit size 10 kids. I have ordered clothes from all over the world online and everything has been true to size and fits.
Will never order from City Beach again

Product Quality
1/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Della
DellaSydney, NSW
  • 7 reviews
  • 5 likes

Selling Re-used items?

published

I paid $40 for a yankees cap & it came with a sweat smell and dirt marks on it. Its like they sold me a re-used cap without even at least cleaning it. I won’t be buying from them again. Their jackets are also made from cheap material and peel after the first wear. Definitely not worth the price you pay here for the crappy quality you get.

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Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
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Wrong Sizing

published

I ordered a pair of 13 in kids shoes and was sent the wrong size. Upon calling the support line i was accused of lying about the size i ordered but yet myself having a disability i had my partner check that it was the right size. Not buying from City Beach again.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Underwear Shops & Brands

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Steve
StevePerth, WA

Bad experience.

published

I ordered products.
The products delivered were not what I ordered.
I can't exchange because the products are now not available.
Delivering products different to my order implies that my products were not available so alternatives were sent.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Product Appearance Not as advertised
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Ashleigh
AshleighSouth East Queensland, QLD

Terrible service

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Product Appearance Not as advertised
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Josh
Josh
  • 3 reviews
  • 1 like

Have spent 540 just last month and bought discounted z_flex cruiser and they then said they couldn't provide at all

published

I didn't receive due to their error and I'd made plans already for my new skateboard which has left me super depressed, and they couldn't even try get me another

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Product Appearance Not as advertised
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Questions & Answers

Trinity Morgan
Trinity Morganasked
City Beach Australia

Hi I was just wondering if anyone didn't receive a confirmation email but still got their order?

3 answers
Catuil
Catuil

Hi Trinity, I'm yet to get mine. I spoke to and Customer service today and she told me their systems had been down since Friday so there would be delays getting the emails. I got an email late today to say they are processing... So it's a waiting game. In saying that, placed an order with platypus a day after city beach... And I got that parcel today.

Trinity Morgan
Trinity Morgan

Could you let me know if you receive your items

Alyssa
Alyssa

Hi Trinity, I received my items today. I never received a confirmation email or a reply from customer service but yesterday received a text message and email saying that my items were on their way.

Courtney L.
Courtney L.asked
City Beach Australia

Are the jeans stretchy and is a 14 big or tight fit

No answers
Coaster71labrador
Coaster71labradorasked
City Beach Australia

Do you have click and collect

No answers
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City Beach Australia

Details

Compare both City Beach Australia
CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $75.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday and SwimwearActivewear, General / Everyday and Swimwear
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