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City Farmers

City Farmers (page 2 of 4)

4.5 from 66 reviews

Reviews

(55)
(3)
(1)
(1)
(6)
  • Product Quality
    5.0 (50)
  • Return Claim MadeYes (2) · No (48)
  • Customer Service
    5.0 (50)

Reviewer Photos & Videos

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  • Verified customer

The go to place for pet advice

published

I have only had my pup for 6 weeks and visited your store about 4 times. Very happy with the staff and their advice.All staff are friendly and very willing to asked if you need help.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJoondalup
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1 comment
City Farmers
Petbarn C.City Farmers

Thank you Kerry, it is great to hear you and your little pup are getting the support you need.

Review collected in partnership with City Farmers

Nomes

NomesPerth, WA

  • 2 reviews
  • Verified customer

Lovely staff, friendly and pleasant.

published

The staff have always been very friendly and welcoming. If there is a query the staff are happy to discuss and confirm with other staff with needed. The store is well planned, not cluttered or smelly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Malaga
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2 comments
City Farmers
PetbarnCity Farmers

Thank you for your amazing feedback.

The City Farmers Team

Nomes
Nomes

You're welcome Dianna.

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Gai

GaiPerth, WA

  • 2 reviews
  • Verified customer

Excellent service

published

The staff are always ready to assist and very friendly. There is a large variety of items for our pets which is good as it is a one stop shop.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga, Western Australia
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1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

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Aly B.

Aly B.Perth, WA

  • Verified customer

Brilliant service. Friendly staff. I would highly recommend!

published

Staff members are knowledgeable and try to save you money by looking up special offers or discounts on products. They take a genuine interest in your pet to see if they can offer you the most suitable product rather than the most expensive product. Easy parking too. The staff members will happily carry large items to your car with a smile on their face. Nothing is a problem :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRockingham Dixon Road
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1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Karin

KarinPerth, WA

  • Verified customer

Perfect for my pets needs

published

Friendly and knowledgeable staff. My dog loves to come with me. Prices are excellent and so are the dog treats. Shopping here for many years and have always been satisfied with my purchases

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWhitfords
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1 comment
City Farmers
PetbarnCity Farmers

Thank you for this amazing feedback, we love to read that your dog loves to visit our City Farmers store and you always feel satisfied with every visit.

The City Farmers Team

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Jean

JeanPerth, WA

  • Verified customer

Great service and helpful staff

published

Greeted at door with can I assist you good start!Needed help choosing products eg whatvtype of chook food also dog food and help given to carry heavy bags to counter and car

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity farmers bedford wa
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1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Jon P.

Jon P.Perth, WA

  • Verified customer

Top class service and advice

published

Staff member I encountered was happy, positive and gave me perfect direction and advice on the little information I gave her. She listened, cared and made my shopping experience one to remember and I will definitely be back

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMidland
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Review collected in partnership with City Farmers

Alex Murray

Alex MurrayPerth, WA

  • Verified customer

great staff at Rockingham

published

Present and past staff at Rockingham have always been very helpful and great to deal with
they greet you a happy g'day and are willing to help all of them offer to assist with my purchase and offer to take it to my car

Customer Service
Product Quality
Return Claim MadeNo
Store Locationalways Rockingham
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Review collected in partnership with City Farmers

Jan

JanPerth, WA

  • Verified customer

Great Customer Service

published

I have not entered the Belmont Avenue store without being greeted and looked after with staff checking to see if I had found what I was looking for and engaging in friendly comments with a smile. They always make you feel welcome when you go through their front door. Congratulations Team Belmont Avenue.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBelmont Avenue
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Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

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Laura D

Laura DPerth, WA

  • Verified customer

Friendly staff and always hassle free shopping

published

Staff are always helpful, store is super spacious and easy to locate what I need. Always a pleasant place to shop. My dog always gets spoilt by staff when we visit

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWilleton
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Review collected in partnership with City Farmers

Subiaco1

Subiaco1Perth, WA

  • 3 reviews
  • Verified customer

Reliable, friendly, trustworthy service.

published

While the product by Kong was not available, the staff member suggested an alternative and spoke of her experience with the stocked brand. They always make an effort to find an acceptable solution.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKelmscott
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Review collected in partnership with City Farmers

thelma

thelmabunbury

  • 3 reviews
  • Verified customer

old fashion service.

published

staff were very friendly and knowledgeable and showed a genuine interest in us as customers and our puppy.
The store also had a good range of quality products to choose from.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Bunbury Western Australia
See all answers

Review collected in partnership with City Farmers

  • Verified customer

Best customer service

published

I return to the Willetton store despite moving to another area of Perth as I truly receive exceptional customer service here and staff are extremely knowledgeable. The products I want are always available.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWilletton
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Angela

AngelaPerth, WA

  • Verified customer

Great store helpful and friendly staff

published

Staff were friendly and discussed what I needed then helped me to select the product I needed but didn’t pressure to buy. Very knowledgeable and good range of products were stocked in the store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity Farmers Belmont
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1 comment
City Farmers
PetbarnCity Farmers

Hi Angela, This is the amazing customer service we aim to give. I am glad you were happy with your visit.

The City Farmers Team.

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Friendly pet store

published

Great customer service as u enter the store. Our dog is a welcomed customer as well. Great selection to cater for all types of animals big or small, for any occasion, need or want. Excellent specials and loyalty program. I often recommend City Farmers to family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSpearwood, O'connor, Canning Vale and Booragoon
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for the feedback Corina.

The City Farmers Team

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
  • Verified customer

Excellent, knowledgeable staff.

published

Genuinely interested in your pets and your individual issues. Never had a bad experience and team members always happy to help. If they don't know the answer they will be sure to find out for you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSubiaco
See all answers

Review collected in partnership with City Farmers

Tracey V.

Tracey V.Perth, WA

  • Verified customer

Always greeted with a Friendly hello

published

Such friendly staff at the Myaree store. Have always go what I am looking for....Great variety of Stock. Nice clean and tidy store. Practical advise and happy service with a smile.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMyaree WA
See all answers

Review collected in partnership with City Farmers

Donna

DonnaPerth, WA

  • Verified customer

Always feel welcome

published

Use the Balcatta and Osbourne Park stores regularly. Always greeted with a friendly hello and ask if I require any help. When I have heavy purchases I have offers to help me carry it to the car and nothing seems like too much trouble for staff.

Customer Service
Product Quality
Store LocationOsbourne Park

Review collected in partnership with City Farmers

Prue Ashurst

Prue AshurstPerth, WA

  • Verified customer

Excellent choice of products & friendly staff.

published

The friendly staff at the Nedlands store, provided practical advice in the product I was looking for. I was also impressed with the variety & excellent quality of pet food. A very clean and well designed store too.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNedlands, off Stirling Highway.
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for the great feedback.

The City Farmers Team.

Review collected in partnership with City Farmers

Kristy L.

Kristy L.Perth, WA

  • Verified customer

Always reliable

published

I can always get exactly what I need at a good price and if I have questions about a particular product I never have trouble finding someone to help me out

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKelmscott
See all answers
1 comment
City Farmers
PetbarnCity Farmers

Thank you for the great feedback Kristy.

The City Farmers Team.

Review collected in partnership with City Farmers

Page 2 of 4
See all City Farmers reviews

Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

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