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City Farmers

City Farmers (page 3 of 13)

4.7 from 194 reviews · View Statistics

Pros

  • 100+ range of products

  • Many discounts and vouchers

  • Friendly staff members

Cons

  • Physical stores in WA only

Reviews

  • Product Quality
    4.9 (162)
  • Return Claim MadeYes (3) · No (171)
  • Customer Service
    4.9 (167)
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Reviewer Photos & Videos

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Carrol

CarrolPerth, WA

  • 3 reviews
  • Verified

Love City Farmers and Pet Barn

published

Love City Famers and Pet Barn. I always get great service and love the loyalty program as it enables me to afford the best for my fur kids. Highly recommend for all pet needs.

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Review collected in partnership with City Farmers

Lorraine E

Lorraine EPerth, WA

  • 3 reviews
  • Verified

Pet care made easy

published

Friendly and knowledgeable staff with personal experience in the product purchased. Great customer service with several offers to help with large item. Much appreciated even though not required or requested.

1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

Suzanne B.

Suzanne B.Perth, WA

  • Verified

Great friendly staff.

published

Staff are always helpful, and love that the staff help me carried my purchases to the car.
Especially the very heavy products. Like that there are new healthy food options coming in on a regular basis.

1 comment
City Farmers
PetbarnCity Farmers

Thank you so much we loved your feedback.

The Greencross Team

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Ellen

Ellen

  • 3 reviews
  • 3 likes

fabulous O Connor store

published

thank you to the OConnor team. I have followed your manager Louis from his previous stores to continue the great rapour and service which he installs in his team members. this young man is going places and has great customer satisfaction ethics at the forefront of his dealings with clients and his staff, myself and others will follow this young man to which ever store he manages his team are also great. this store was previously very mediocre in customer service before him

1 comment
City Farmers
MeaganCity Farmers
Cecile

CecilePerth, WA

  • Verified

One stop shop for all Pet's needs

published

Great store with a huge range of products for all pets. The staff are pleasant, helpful and knowledgeable.
Shopping made easy. Would definitely recommend the Osborne Park store to all pet owners.

1 comment
City Farmers
MeaganCity Farmers

Wow! Thank you Cecile for your very kind words.

The City Farmers team

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Review collected in partnership with City Farmers

  • Verified

Great staff with very good knowledge

published

City Farmers is a very convenient local store with great staff, who are very helpful and friendly
There is also a good range of products.
I’d recommend this store to any current and prospective pet owners.

1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

Buster

BusterPerth, WA

  • 2 reviews
  • 2 likes
  • Verified

Hillarys City Farmers are amazing

published

The team are friendly and knowledgeable. I love the fact that I can bring choices which are snubbed back. I have not had to do that but it's a great offering.

1 comment
City Farmers
MeaganCity Farmers

Hi Buster,

Thank you so much for this wonderful review,
The City Farmers Team

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Review collected in partnership with City Farmers

Janall

JanallPerth, WA

  • 15 reviews
  • 1 like
  • Verified

My Pet supplies shop

published

Always good service. They have a good range for all pets. The staff are helpful. It is a convenient store for people who live in Maylands, Inglewood, Bedford, Dianella and Morley.

2 comments
City Farmers
MeaganCity Farmers

Hi Janall,

Thank you so much for this wonderful review,
The City Farmers Team

Janall
Janall

I have always been happy with my visits to your store.

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Review collected in partnership with City Farmers

  • Verified

Great shop

published

Large selection of stock, friendly efficient staff, easy to get around in shop, large range of animals in shop to look at, great parking facilities outside of shop, bright and airy shop

1 comment
City Farmers
MeaganCity Farmers

Hi DCA,
Thank you so much for this wonderful review,
The City Farmers Team

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Review collected in partnership with City Farmers

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SUE

SUESouth West, WA

  • Verified

YUM YUM

published

Pro balance is well liked says my little fur baby
Very expensive but only the best for her
A suggestion would be to have a mixed bag of the chicken and ocean fish in large and smaller sized bags

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Review collected in partnership with City Farmers

  • Verified

Really helpful advice and friendly interest. Really impressed.

published

They knew their stuff and I felt confident with their recommendations. Watching staff engage with the pets of customers, not just the humans was lovely to see. A lovely experience.

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Review collected in partnership with City Farmers

Julie

JuliePerth, WA

  • Verified

My Special Regular Shopping Spree Location

published

City Farmers has Great nutritious foods, (even Vegan), treats, bowls & bedding, accessories and fashions for my babies, plus i get to check their weight regularly on the scales provided & there is always a treat provided for my Best Friends on visiting.

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1 comment
City Farmers
MeaganCity Farmers

Wow! Thank you Julie for your very kind words.

The City Farmers team

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Review collected in partnership with City Farmers

Maryanne D.

Maryanne D.

  • 2 reviews
  • Verified

Staff

published

Staff very friendly an helpful when I was choosing a product have fussy dog. I went there not knowing what I really needed to get an found some after young girl helped me.

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Review collected in partnership with City Farmers

Missy

MissyPerth, WA

  • Verified

Knowledgeable caring staff. Quality products.

published

Always acknowledged by staff on entering store. They will offer assistance but give you time to make your decision. I never feel pressured. I recently purchased the Ecoflex kennel which our dog loves. Easy to clean, insect resistant and a 10year warranty to boot. They also do price matching.

2 comments
City Farmers
MeaganCity Farmers
Missy
Missy

Well deserved

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Review collected in partnership with City Farmers

Ronnie

RonniePerth, WA

  • Verified

City Farmers Excellent customer service

published

Knowledgeable staff, took the time to provide the information I needed to make the right purchase.
I needed a dental care item to reduce plaque on the teeth of my small dog. It was important to me that I found a product that was effective.

1 comment
City Farmers
PetbarnCity Farmers

Thank you so much for this wonderful review,
The City Farmers Team

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Review collected in partnership with City Farmers

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Page 3 of 13

Questions & Answers

Gerda V.

Gerda V.asked

Do you have ora vet dental hygiene chews for dogs over 23 kg for sale?

No answers
Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

Details

Features:

  • A store that supplies products catering to dogs, cats, birds, fish, reptiles and other small animals
  • It’s important to note that this store doesn’t sell live animals, however, City Farmers works together with organisations such as RSPCA, Dog’s Refugee Home, and Dog’s West, that can help connect you with a new best friend.
  • City Farmers offers an extensive range of 100+ brands, organised in alphabetical order on the website.
  • There are a limited number of services that can be booked online, including dog washes flea treatments
  • An online store that has several physical stores in Western Australia only

Points of praise:

  • Reviewers appreciated the wide variety of products on offer. As one happy customer puts it, ‘City Farmers have a great range of products for all your pet needs’.
  • Many people reported receiving plenty of discounts and vouchers from the store, which helped bring down the price - including free washes for pets.
  • As well as providing an easy-to-use online store City Farmers have easily accessible physical stores that offer plenty of parking.
  • City Farmers had friendly staff members that provided helpful advice and recommendations.
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