1 photo
City Farmers
4.7 from 195 reviews · View Statistics

Pros

  • 100+ range of products

  • Many discounts and vouchers

  • Friendly staff members

Cons

  • Physical stores in WA only

Reviews

  • Product Quality
    4.5 (11)
  • Return Claim MadeYes (0) · No (13)
  • Customer Service
    4.8 (11)
Previous
Next
  • Verified

I use various types of dog biscuits but appreciate good quality brands

published

Staff have always been respectful and helpful. Attentive but not pushy. Shelves are filled with plenty of brand for customers to browse before selection

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

peter
peterPerth, WA
  • Verified

great advice and fit enough to carry my purchase

published

suggested additional items and helped with carry of my purchase to my vehicle. also, she was very friendly and asked if i needed anything else. i'll definately go back there!

Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Other Pet Shops

 
 

0.0
(1,234)

love it staff always helpfull

published

Not all store have same stock so use three shops to complete my dog shopping.
Excellent reward program can use either city farmes or pet city points or discount in either store

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
  • Verified

Great staff with very good knowledge

published

City Farmers is a very convenient local store with great staff, who are very helpful and friendly
There is also a good range of products.
I’d recommend this store to any current and prospective pet owners.

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Janall
JanallPerth, WA
  • 15 reviews
  • 1 like
  • Verified

My Pet supplies shop

published

Always good service. They have a good range for all pets. The staff are helpful. It is a convenient store for people who live in Maylands, Inglewood, Bedford, Dianella and Morley.

Product Quality
Customer Service
2 comments
City Farmers
MeaganCity Farmers

Hi Janall,

Thank you so much for this wonderful review,
The City Farmers Team

Janall
Janall

I have always been happy with my visits to your store.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

SUE
SUESouth West, WA
  • Verified

YUM YUM

published

Pro balance is well liked says my little fur baby
Very expensive but only the best for her
A suggestion would be to have a mixed bag of the chicken and ocean fish in large and smaller sized bags

Product Quality
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

  • Verified

Really helpful advice and friendly interest. Really impressed.

published

They knew their stuff and I felt confident with their recommendations. Watching staff engage with the pets of customers, not just the humans was lovely to see. A lovely experience.

Product Quality
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Jayson N
Jayson NPerth, WA
  • 4 reviews
  • 1 like
  • Verified

Best and friendliest staff

published

As first impressions go I was taken aback by how friendly and helpful the staff where. The knowledge of there products and the treatment of any and all pets that came in especially to the groomers, and then the final product after the Pets were at the groomers was worth every penny as they say. As they say, the first impression lasts and this one has and will be back there every time. It is also worth the distance to drive to get there so that I know that I will get good friendly service and for my Dogs as well.

Product Quality
Customer Service
2 comments
City Farmers
MeaganCity Farmers

Wow! Thank you Jayson for your very kind words.

The City Farmers team

Jayson N
Jayson N

Not a problem at all I give credit where credit is due.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Other Pet Shops

 
 

0.0
(1,234)
  • Verified

Car restraint clip for harness to be clipped to seat belt fastener

published

The restraint I purchased is fit for purpose. It has a large strong clip which is perfect for my dog and the car keeping the dog in the back seat but giving him a bit of movement so he is able to look out of the window.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationBalcatta WA
1 comment
City Farmers
MeaganCity Farmers
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Pet Shops

Find out how City Farmers compares to other Pet Shops

Know better, choose better.

Compare all
Jennifer
JenniferGascoyne, WA
  • Verified

Great supply of all my pets needs.

published

Good effective and efficient sevices. Good recommendation for my pets needs. If not in Stock they will get it in and send it up to me. Usually within the fortnight. Thanks

Product Quality
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

  • Verified

Great service

published

Great customer service and very helpful staff. Always receive a warm welcome. Good choice of products and staff are always willing to listen to any questions or concerns that you have regarding your pet and offer advice.

Product Quality
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Angela
AngelaPerth, WA
  • Verified

Great store helpful and friendly staff

published

Staff were friendly and discussed what I needed then helped me to select the product I needed but didn’t pressure to buy. Very knowledgeable and good range of products were stocked in the store.

Product Quality
Customer Service
1 comment
City Farmers
PetbarnCity Farmers

Hi Angela, This is the amazing customer service we aim to give. I am glad you were happy with your visit.

The City Farmers Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Tracey V.
Tracey V.Perth, WA
  • Verified

Always greeted with a Friendly hello

published

Such friendly staff at the Myaree store. Have always go what I am looking for....Great variety of Stock. Nice clean and tidy store. Practical advise and happy service with a smile.

Product Quality
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with City Farmers

Lee
Lee
  • 3 reviews
  • Verified

Returns Policy Problems

published

Nice big shop almost too much room, they could definitely do more with the room they have. The shop is orientated around dog and cat stuff (they don't sell pets except for fish) and fish and fluval and aquaone aquariums and products. I had a bit if trouble with a faulty aquarium light but managed to get it sorted out after some too and fro. I'd like to see them get a returns/warranty policy on their website and have staff trained on the policy - there is more to australian consumer law than the manufacturer warranties printed on the boxes. JB Hifi has a good and up to date policy on their website, just as an example.

Other Pet Shops

 
 

0.0
(1,234)
See all City Farmers reviews

Questions & Answers

Gerda V.
Gerda V.asked

Do you have ora vet dental hygiene chews for dogs over 23 kg for sale?

No answers
Lily E.
Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

Details

Features:

  • A store that supplies products catering to dogs, cats, birds, fish, reptiles and other small animals
  • It’s important to note that this store doesn’t sell live animals, however, City Farmers works together with organisations such as RSPCA, Dog’s Refugee Home, and Dog’s West, that can help connect you with a new best friend.
  • City Farmers offers an extensive range of 100+ brands, organised in alphabetical order on the website.
  • There are a limited number of services that can be booked online, including dog washes flea treatments
  • An online store that has several physical stores in Western Australia only

Points of praise:

  • Reviewers appreciated the wide variety of products on offer. As one happy customer puts it, ‘City Farmers have a great range of products for all your pet needs’.
  • Many people reported receiving plenty of discounts and vouchers from the store, which helped bring down the price - including free washes for pets.
  • As well as providing an easy-to-use online store City Farmers have easily accessible physical stores that offer plenty of parking.
  • City Farmers had friendly staff members that provided helpful advice and recommendations.
Visit official website

Other Pet Shops

Previous
Next
See all Pet Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.