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City Farmers
4.7 from 194 reviews · View Statistics

Pros

  • 100+ range of products

  • Many discounts and vouchers

  • Friendly staff members

Cons

  • Physical stores in WA only

Reviews

  • Product Quality
    5.0 (151)
  • Return Claim MadeYes (3) · No (156)
  • Customer Service
    5.0 (155)
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Des
Des
  • 2 reviews
  • Verified

A great store and lovely staff

published

The staff member who assisted me was very pleasant and extremely helpful. Good prices and great deals makes food and treats a lot more affordable for our Great Dane

Product Quality
Customer Service
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Review collected in partnership with City Farmers

Leanne
LeannePerth, WA
  • Verified

Great

published

Great range and friendly service. City Farmers has everything for your pet. Local and easy access to the store. See you next time

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

Melissa K.
Melissa K.Perth, WA
  • Verified

Friendly and knowledgeable staff!

published

Always well stocked. Staff is always friendly and knowledgeable on products. The pet portrait on the name tag is a nice touch.

Product Quality
Customer Service
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Review collected in partnership with City Farmers

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Judith
JudithPerth, WA
  • Verified

Always know what I need.

published

I know what I want and the staff know just where to find it so I don't have to look everywhere for it (if I can't see it) They know about the products and listen to me when I talk to them about my cat's needs and offer suggestions.

Product Quality
Customer Service
1 comment
City Farmers
Benjamin D.City Farmers
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  • Verified

City Farmers

published

Always helpful staff, good quality product range. Love the dog wash as does our dog. Staff are knowledgeable & helpful. Don’t shop anywhere else for our cat & dog

Product Quality
Customer Service
1 comment
City Farmers
Benjamin D.City Farmers
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Review collected in partnership with City Farmers

Dot B.
Dot B.Peel, WA
  • Verified

Great service

published

The staff are so friendly and helpful. Nothing is too much trouble for them. I could not nominate only one staff member as they are all great.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationGreenfields WA
1 comment
City Farmers
PetbarnCity Farmers

Thanks Dot. Great to know you love our team as much as we do. Have a great day.

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Review collected in partnership with City Farmers

Stormi
StormiPerth, WA
  • Verified

First-class service

published

Nothing is too much effort for staff. Combined with product knowledge, friendly happy staff, and diverse stock availability, it’s always a pleasure to shop at City Farmers

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers

Thanks for the very kind words Stormi.

See you next time,
The City Farmers Team

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Review collected in partnership with City Farmers

Maureen S.
Maureen S.Perth, WA

Excellent Professional Groomers

published

Brought our sadly overgrown Cavalier in for grooming, after several unsatisfactory experiences elsewhere despite our best efforts. The staff in the grooming salon were so kind and caring towards our little pupper, and did an excellent job with her grooming. Thank you all so much for your excellent care; top notch work.

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers

Thanks for the very kind words Maureen. We are glad to hear that your beautiful Cavalier enjoyed their salon time.

See you next time,
The City Farmers Team

Kallie
KalliePerth, WA
  • Verified

Friendly staff

published

The staff are always very friendly and welcoming, they are attentive and are always happy to help to the best of their ability

Store LocationVictoria Park, WA
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Review collected in partnership with City Farmers

The reviewer stated that an incentive was offered for this review

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  • Verified

Exceptional service

published

Always feel welcome and always receive exceptional service and advice!! Very friendly staff who can’t do enough to help every time.

Product Quality
Customer Service
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Review collected in partnership with City Farmers

Donna
DonnaPerth, WA
  • 2 reviews
  • Verified

Friendly Store

published

You receive excellent customer service from this store from the time you walk in to the time you leave. Staff members are happy to help you find the items you want and they seem to have good knowledge about the products. They have a great range of good quality products that are well priced. You can get discounts and vouchers if you become a member of their Friends For Life group.

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

Lisa
LisaPerth, WA
  • Verified

Wonderful staff

published

Very nice staff, interested in the customer's needs, and interested in your pets. Warm and friendly atmosphere and spacious interior for the store.

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

Janine
JaninePerth, WA
  • Verified

Excellent service and large range of products

published

Excellent service from a knowledgeable staff member. A large range of products to choose from and spacious showroom with roomy aisles.

Product Quality
Customer Service
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Review collected in partnership with City Farmers

Sue from Sorrento WA
Sue from Sorrento WAWestern Australia
  • Verified

The store for pet lovers

published

Friendly staff greet and willingly assist; products are good quality; as a long-term customer I get discounts and vouchers; and am regularly asked if cats' health ok and if vaccinations are up to date.

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
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Review collected in partnership with City Farmers

  • Verified

Great nutritional products for our dog

published

Always good device and high quality products. Great rewards too! Live getting discounts and my $10 voucher. Friendly staff too

Product Quality
Customer Service
1 comment
City Farmers
MeaganCity Farmers
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Page 1 of 12
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Questions & Answers

Gerda V.
Gerda V.asked

Do you have ora vet dental hygiene chews for dogs over 23 kg for sale?

No answers
Lily E.
Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

Get an answer from our members and City Farmers representatives

Details

Features:

  • A store that supplies products catering to dogs, cats, birds, fish, reptiles and other small animals
  • It’s important to note that this store doesn’t sell live animals, however, City Farmers works together with organisations such as RSPCA, Dog’s Refugee Home, and Dog’s West, that can help connect you with a new best friend.
  • City Farmers offers an extensive range of 100+ brands, organised in alphabetical order on the website.
  • There are a limited number of services that can be booked online, including dog washes flea treatments
  • An online store that has several physical stores in Western Australia only

Points of praise:

  • Reviewers appreciated the wide variety of products on offer. As one happy customer puts it, ‘City Farmers have a great range of products for all your pet needs’.
  • Many people reported receiving plenty of discounts and vouchers from the store, which helped bring down the price - including free washes for pets.
  • As well as providing an easy-to-use online store City Farmers have easily accessible physical stores that offer plenty of parking.
  • City Farmers had friendly staff members that provided helpful advice and recommendations.
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