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Cityswoon

Cityswoon (page 2 of 2)

3.6 from 40 reviews

Reviews

3.6

40 reviews
5
(20)
4
(4)
3
(3)
2
(7)
1
(6)
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  • Verified customer

Wow

published

I have been to quite a lot of speed dating over the years . So to sit for 15 minutes on a date is way too long. 8 dates in total . Food was trash and basic drinks the only good thing was the host. Worst set up iv been too no atmosphere full boring I wanted to leave when I got there. These girls were not matched to me and also they need to check if as fact most were older than 49 Total waste of my time and money. There are plenty of better sites than this and half the price. They indicated 15 dates not 8

1 comment
Cityswoon
Customer Care C.Cityswoon
Emme

EmmeSydney

  • 30 reviews

I've recommended it to my girlfriends...

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Al Corcs

Al CorcsSouth East Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

Great format to meet people in person! Very relaxed and fun.

published

The event's themselves are well organised and fun natured. I enjoyed all of my matched dates, whether they were successful or not due to the format of how the dates were arranged, for example the way the website gave you the person to find live and then in the date sent you questions so you can score points were fun, it gave us all something to talk about.

I changed my rating to a 5 as I had to speak with customer service around a billing issue. My issue was dealt with fast and efficiently, it was a very smooth process. Based on this level of customer service, it enhanced the whole experience with City Swoon.

1 comment
Cityswoon
Customer Care C.Cityswoon

Thank you for the feedback!

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LovelyL

LovelyLAdelaide

Highly recommend for speed dating

published

After being on the singles scene for a while and trying various different ways to meet people, I would say that Cityswoon is professionally run, has great customer service, friendly hosts and is a relaxed concept - much better than traditional speed dating. I was lucky to meet my partner at the last event I attended! Thank you Cityswoon.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi LovelyL, Thank you for taking the time to leave this review and for letting us know about your relationship. What great news!! All the very best.

Brett, Louise and the Cityswoon team

  • Verified customer

Misleading business conduct

published
3 comments
Cityswoon
Customer Care C.Cityswoon
Sydney2018new
Sydney2018new
Cityswoon
Customer Care C.Cityswoon
Wasted money

Wasted moneySydney, NSW

  • 3 reviews
  • Verified customer

Good customer service

published

My 1st experience wasn't great however Chris did the right thing and gave me a discount off the next event. Thanks for your understanding and good customer service Chris...

1 comment
Cityswoon
Customer Care C.Cityswoon

Wallflowers opinion

published

I attended one of the Brisbane social events. I was nervous and attending by myself. This ended up probably one of the best nights out I've had in a while. The six meets were well coordinated (even though I wasn't), Made friends with a few people and had a genuinely fun time once I got over my nerves

1 comment
Cityswoon
Customer Care C.Cityswoon

An Amazing Experience!

published
1 comment
Cityswoon
Customer Care C.Cityswoon

Hi VegemiteLover, Thanks for taking the time to review us. It's great to hear that you have had such an awesome time at our events!

Great way of meeting sinlges

published

Having attended a few of these events, I can safely say that the company is professional and the venues chosen are quite good. The company provides events for various age groups ensuring that when you attend an event, you are bound to meet girls within your age range. The use of the mobile phone to provide your dates for the evening shows that this sort of speed dating can be fun rather than the conveyor belt style speed dating that most companies provide. As a bonus, differing from the one glass of champagne served by other companies, there is freely flowing alcohol throughout the event as well as decent food snacks served mid-event.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Author, Thanks for the review. Glad you enjoyed the events!

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Sydneygirl

SydneygirlSydney

  • 4 reviews

A good way to meet a general mix of people over drinks

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Fiona

FionaLower Portland

Well organsied, Fun and Value for money!

published

I would like to highly recommend the City Swoon Speed dating nights! They are really well organised by friendly staff; So much fun and great value for money! Over the night you normally meet between 5 to 8 people around your age group; your drinks are included and some food too. I have been to 2 of these events so far and would continue until I find that special someone!

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Fiona, Thank you for the great note! We are dedicated to making great experiences for everyone. Best regards.

May

MayMelbourne

  • 5 reviews
  • 9 likes

Poor value, the other speed dating companies are much better

published

There is no tightly matched matches. You just meet whoever is there that night and unfortunately for me were men completely Incompatible with me. I have had better luck just going to a bar on a friday night and chatting to strangers. And for $89 at city swoon it is really poor value despite finger food and unlimited drinks (there is only so much you can drink particularly if you are driving). The other speed dating companies around are much much cheaper and you get to meet more men around 12, while at cityswoon you only meet 6-8 and many of these attend the other speed dating events anyway so i have met them before.

1 comment
Cityswoon
Customer Care C.Cityswoon

Highly recommend

published

Attended first event last week, highly recommend. Whole experience felt respectful and unpressured. Intimate but at same time spacious venue - food/ beverage fine I believe, though honestly I was too busy having a nice time to need that component. I'll be back, simply appreciative of an evening of face-to-face conversation & connection without all the frustration & angst that accompanies online interaction. As far as I'm concerned, that's quite priceless.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Marley, thanks for the lovely review! We agree, face-to-face is special.

Angiepants

AngiepantsGreater Melbourne (Metropolitan), VIC

  • 13 reviews
  • 9 likes

I will try one more event

published

Time poor and seeking someone active means I finally tried "speed dating". The venue was not nice. I was served a $9 gin and tonic with the bottom of a tonic bottle with completely flat tonic. I got a replacement. I could not sit comfortably as "seating" was rough wood covered with cloth. I eventually found stools. Yes I sound fussy but at $89 it's exxy for deep fried potato and sparkling wine. I was not formally introduced to a host but the app made it easy to meet everyone. As it was obvious we were speed dating mixed in with normal patrons it felt a bit odd. People were pleasant. I met people more my type at Fri night drinks later in the week for less expense. I will try one more event at a classier venue.

1 comment
Cityswoon
Customer Care C.Cityswoon
Tans

TansMelbourne

Great Experience!

published

The Adventure dating was a great night, I went alone and the hosts were super supportive and present which made the initial phase of the night less daunting! It ran seamlessly & have nothing but positive feedback for the event - the fact that I met someone and we're together 6 months later is just a bonus considering I went along 'for a laugh'. Well worth the try for a fun night out, who knows what might happen!

1 comment
Cityswoon
Customer Care C.Cityswoon

Love your story Tans! All the best with your relationship.

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Curious

CuriousQueensland

  • 5 reviews
  • 1 like

Meeting new people and creating opportunities

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Surreal47671

Surreal47671Sydney

  • 2 reviews

Great way of meeting new people

published

I have attended four city swoon events and it has always been a fun experience. The hosts are friendly and helpful throughout the events. The events are well-designed so you get just enough time to chat with your dates. The venues have great vibes too. I also had opportunities to meet people who work in same profession and extended my professional network :). Last but not least, I met my gorgeous boyfriend at the last event. I would definitely recommend it to a lot of my friends. It is a great way to meet new people and have a wonderful time.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi, Surreal47671, Thanks for sharing. We love hearing about relationships!!

Worked for me!

published

I've been to three or four Cityswoon events and met my lovely girlfriend at the last event I attended. I found the format really good and a bit more fun than the traditional speed dating - instead of being seated with the guys rotating around it's less formal with the person you're dating next being texted to you. I'd encourage anyone to give it a go - it can be a good way of getting back out there.

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Spiva, So glad you liked it and met someone!

Best way to meet someone

published

I've been to a couple of CitySwoon events. The events are great fun - you meet lots of interesting people and get to explore some cool bars you might not otherwise know about. You might also meet someone really sexy and fall in love like I did. The app works really well and the format means you go on 6-8 dates in one night. You can message people through the website so you don't need to share contact info until you're ready. I've recommended CitySwoon to everyone I know and even some people I don't know that well who have told me about struggling to meet someone!

1 comment
Cityswoon
Customer Care C.Cityswoon

Hi Bambilicious, Thanks for sharing your experience!

Judd

JuddSydney

  • 3 reviews
  • 8 likes

Rude women who you get matched to multiple times

published
1 comment
Cityswoon
Customer Care C.Cityswoon
Page 2 of 2
See all Cityswoon reviews

Questions & Answers

Nat

Natasked

Hi. I have been reading many reviews around your business Unsubscribe option. Some are from tech savvy people as well as other challenged tech people. As a business who repeatedly states it has its clients best interest at heart and that you are not just about the money, wouldn't CitySwoon respond to feedback by placing a single tab named Unsubscribe with the same tab line up as Profile, Home, Events etc. Then clients can just hit the tab, end of issues between clients and yourself. You may like to add a pause membership tab, which would be attractive to clients...nitrate a fee if you want to reactivate their membership after preselected time slots. Membership recruitment and retention would improve. I also read you were a small business competing with other larger companies...so why mimick them when you can trailblazer a truly new and exciting upcoming change in your services as suggested above?

Transparency and good customer service in a timely manner is what will put your business in front.
Good luck. But until changes like the above suggestions are made, you are no different or more appealing than all the other online dating sites.

Natalie

2 answers
Cityswoon
Customer Care C.Cityswoon

Hi Nat, thanks for the suggestions. We're making some great additions to the memberships. We are actually very different to any dating site in the world since we offer live matched dating. This is unique and effective and it's the reason we've grown so fast and members get a big discount on tickets :)

Nat
Nat

Thank you for your response,a lthough I think it is quite generic.
I can tell from your reviews that people have a lot of fun at events, making friends and socialising with others in their age group. But your service seems to provide more of a purpose for individuals to go out because they know they belong to a group invitation. Individuals may be more hesitant to simply go out to pubs and bars where live bands or other events are put on by proprietors of venues. Your service meets that niche. However, the reviews track poorly with regard to actual matching people of similar comparability. Comments?
Also, I find your options for events demographically narrow. I can assure You, given the right venue and event that you would have people above the age of 46yo interested in comparability matching services you advertise.
Thank you
Nat

Boyd L.

Boyd L.asked

Hello Cityswoon, I just attended my first online speed dating event via Zoom. Just wondering as to what happens next. Do we get a follow up email on how to contact potential daters?

2 answers
Boyd L.
Boyd L.

Disregard this message, I have received a follow up email on how to contact potential daters. Thanks.

Cityswoon
Customer Care C.Cityswoon

Hey Boyd, glad you got it:) Please let us know if you need any further assistance - we are much more responsive on our customer email admincontact@cityswoon.com.
Cheers

Brisdaz

Brisdazasked

I went to a video speed dating yesterday night. Two of my female friends already had access to matches but even now 12 hours later I don't despite being promised immediately after.

I've emailed and tried to ring CitySwoon from 9am which is when it said it was open according to Google Places. https://www.google.com/search?channel=trow2&client=firefox-b-d&q=cityswoon

However I haven't been able to contact CitySwoon.

A bit disappointed that you get my money and then have poor after event service. I was thinking of doing it again in the next few weeks but this has me thinking again?

When does CitySwoon open?

1 answer
Cityswoon
Customer Care C.Cityswoon

Hi, I believe this was resolved for you now. Thank you for your patience. we understand that would have been very frustrating for you. We are doing our very best to work with new tech and processes and actually built a new page yesterday to enable you to communicate. This is all very new to us. Best of luck catching up with your new connections :) Thank you for being with us though this big transition.
Brett

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