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Claro Fans

Claro Fans

5.0 from 10 reviews · View Statistics
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Reviews

5.0
10 reviews
5
(10)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.8 (6)
  • Return Claim MadeYes (2) · No (7)
  • Shipping
    5.0 (2)
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YJF
YJFGreater Melbourne (Metropolitan), VIC

Prompt reply from customer service

published

Claro customer service team provided the information that I required in a timely manner. I might consider purchasing their product in the future.

Incentivised Review No
Return Claim MadeNo
Whateversister1
Whateversister1South East Queensland, QLD
  • 3 reviews

Great to look at and quiet.

published

After a bit of a false start with a noisy motor on one of the three fans installed in our new property, we had an amazing tradesman in the repair the fan so it’s now whisper quiet. Super service : fast and professional.

Product Quality
Incentivised Review No
Return Claim MadeNo
BNE
BNESouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Good Product So Far!

published

Smooth operation. Quiet. Small issue with light staying on very dim even when turned off with remote - but resolved with very quick advice from the warranty team once I emailed them - within hours. Well done Claro Fans.

Product Quality
Incentivised Review No
Return Claim MadeNo
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Claire R
Claire RCanberra 2600, ACT
  • 2 reviews

Claro Summer DC fan with LED Light CFCLSU2LWH

published
Product Quality
Shipping

Great customer service

published

We bought 3x clarofans, and after installation we noticed some noise that we didn't expect from the "whisper" range. Following some emails to customer support, we had an easy warranty claim and an electrician came and sorted the problem... Except, not entirely! Despite my objections, electrician #1 left before solving the final fan issue, and clarofans AGAIN organised another warranty claim, a new fan, and a new electrician to sort everything out. So, we cycled through a few electricians--which was obviously frustrating--but clarofans were endlessly supportive and helped us troubleshoot everything AND provided warranty, a new fan, and constant email help.

Incentivised Review No
Return Claim MadeYes
Tristan
TristanSouth East Queensland, QLD
  • 2 reviews

Great customer service

published

We were having an issue with the light on our Whisper Fan, where even when off, there was a dull light omitting. Customer Service Team got back to us very quickly and had detailed instructions to troubleshoot and fix the issue.

Product Quality
Incentivised Review No
Return Claim MadeNo
MCJ
MCJPerth, WA
  • 3 reviews
  • 1 like

Service Champions

published

Unfortunately the fan I ordered was faulty right out of the box, however, the warranty service was perfect. A replacement was shipped instantly and replacement arranged promptly. The replacement fan has exceeded my expectations, and so did the service provided by Claro. So happy that ai purchased an additional fan for another room.

Product Quality
Incentivised Review No
Return Claim MadeYes

Outstanding Customer Service

published

We purchased 4x Whisper fans and had them installed. We had a question about the light function so reached out to customer service. they not only replied within 20 minutes. it was a detailed troubleshoot based on our question. followed the instructions and solved perfectly. Amazing

Product Quality
Shipping
Anne
AnneMetropolitan Adelaide, SA
  • 2 reviews

Fantastic customer service

published

We had a question about the Sleeper fan we purchased so contacted the team through email. I was very impressed to receive a reply within a few hours! Sloane answered our questions clearly and simply.

Incentivised Review No
Return Claim MadeNo
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Amazing customer service and fan!

published

I purchased a Claro fan and my sparky had an installation related question. We contacted Claro and their team helped us out instantly, awesome service and fan looks/ works great!

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Details

CategoryOnline Shops and Appliance Brands
Offers Free Standard Shipping No
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