Great customer service
We bought 3x clarofans, and after installation we noticed some noise that we didn't expect from the "whisper" range. Following some emails to customer support, we had an easy warranty claim and an electrician came and sorted the problem... Except, not entirely! Despite my objections, electrician #1 left before solving the final fan issue, and clarofans AGAIN organised another warranty claim, a new fan, and a new electrician to sort everything out. So, we cycled through a few electricians--which was obviously frustrating--but clarofans were endlessly supportive and helped us troubleshoot everything AND provided warranty, a new fan, and constant email help.
Unfortunately the fan I ordered was faulty right out of the box, however, the warranty service was perfect. A replacement was shipped instantly and replacement arranged promptly. The replacement fan has exceeded my expectations, and so did the service provided by Claro. So happy that ai purchased an additional fan for another room.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Claro Fans representatives
|Category||Online Shops and Appliance Brands|
|Offers Free Standard Shipping||No|
Other Appliance Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.