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Clean and Clear Water
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Mariam Sydney, NSW
Good
Good service. The technician jay convinced me to go for stage 4 with a different ceramic filter that filters 99 percent more than the regular filter costing me approx 100 dollars more than stage 3 offer. I am happy with the water, its wonderful to drink.
The free cooler provided has a weird taste or smell coming although I had washed the cooler prior to use. Not sure how to fix it.
1 comment
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Clean and clear water filter
Great service by the technician Jay.Called before arrival and was on time.Explained how it works.Everything done clean and clear,its all in the name ,great filter system,highly recommend to family and friends.
1 comment
AdminClean and Clear Water
Thank you for your amazing feedback. We appreciate you taking the time to share your feedback about the maintenance of your water filter. We take pride in giving our best service and value customers like you. Thanks once again!
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Eniko
- 2 reviews
It was excellent
Jay called ne before arriving. Doing an absolute nice job. He was vey kind and doing his job quickly. Thanks to clean and clear water is amazing
2 comments
jay was excellent he called us before arriving.doing an absolutly nice job.he was very kind and doing his job quicly.thanks to clean and clear water is amazing.
AdminClean and Clear Water
We are incredibly grateful that you took the time to leave us this comment. Our company values put customers satisfaction as top priority and we are committed to our customers. Thank you once again.
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Perfect, best technician
He did amazing job and very quick, clean the kitchen area after changing the filter. All three filters changed, Well done Suzuki!!!
1 comment
AdminClean and Clear Water
Thanks for the awesome review Bhadresh. We work hard to meet expectations like yours, and we’re happy to hear you were pleased with our filter and services.
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matt.mckenzie.923Sydney, NSW
Great product & Great Service
From the first time I rang inquiring about water filters through to them coming out and installing it, these guys have been a pleasure to do business with.
Andy came and installed our system and tap and he was friendly, professional and super fast!
1 comment
AdminClean and Clear Water
Thank you for taking the time to give this great review Matt. We appreciate your time and we agree, Andy is a great technician. Thanks again!
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JeanSydney, NSW
Perfect job, your services is amazing
Over all the services is very good, very satisfied. Good product quality.
Thanks to Jay the technician, you're experienced and professional.
Receptionist is very friendly. Would recommend to every family in Australian.
1 comment
AdminClean and Clear Water
We are grateful that you took the time to leave us this comment. Our company puts customers satisfaction as number one priority and we are committed to our customers. Thank you once again.
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The reviewer stated that an incentive was offered for this review
Looking forward to using my new Clean & Clear water filter.
“Jay“was the service technician who fitted my new filter. He was very kind & friendly. Thank you Jay for your wonderful service!
1 comment
AdminClean and Clear Water
Thank you for your lovely note Wendy. We appreciate you taking the time to share your feedback about the installation of your water filter. We take pride in giving our best service and value customers like you. Thanks once again!
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JackSydney, NSW
perfect job perfect service by suzuki
nice firendly talk on time arrive,good service 5 star all good perfect service. Highly recommended. The best technician with great knowledge.
1 comment
AdminClean and Clear Water
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for your filtration services anytime. Thank you once again.
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Balasubramanian PSydney, NSW
Suzuki did a banger job
Suzuki did a great job for me. He called ahead of time. He cleaned after him self and was polite.
1 comment
AdminClean and Clear Water
Thank you for giving us a perfect rating about the service and our technician. Thank you once again.
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GabriellaSydney, NSW
Efficient and Good Customer Service
Jay was really good at answering all the questions and he had clearly explained all the filters and functions that we chose to install. He was also very efficient and had contacted us prior his arrival. Worth the money on having it saved lots of time.
1 comment
AdminClean and Clear Water
Thank you for giving us a perfect rating. We are sure our technician and office staff were more than happy to guide you with getting the most relevant system. Thank you once again.
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Clean and clear best company around
Just installed the 3 stage water filter amazing system no more buying bottles of water and jay the technician was a gentle and done a wonderful job would highly recommend to all my friends and family 5 stars
1 comment
AdminClean and Clear Water
Thank you for taking the time to offer a review on your new filter. We really appreciate the positive feedback. Thanks again.
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JassiSydney, NSW
- 3 reviews
- Verified customer
Fast installation friendly service
Jay was a happy friendly technician! He installed the alkaline qauttro water filter today ,quick and easy ,with a friendly conversation !
He answered my questions about the filter ! Water taste good ! Thanks
1 comment
AdminClean and Clear Water
Hi Jassi! We are incredibly grateful that you took the time to leave us this comment. Our company values put customers satisfaction as top priority and we are committed to our customers. Thank you once again.
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MilenaSydney, NSW
Fantastic techniciar!
Very happy with Clear Water technicisian, finally someone that give me best advice and service. Relly like the taste of water.
1 comment
AdminClean and Clear Water
Hi Milena. We are incredibly grateful that you took the time to leave us this comment. Our company values put customers satisfaction as top priority and we are committed to our customers. Thank you once again.
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The reviewer stated that an incentive was offered for this review
LinhSydney, NSW
Exceptional Service
What an amazing service. Jay our technician was very experienced and helpful to guide us on what suitable for our family. Very satisfied with the service and thank you Jay
1 comment
AdminClean and Clear Water
Thanks for the great review Linh. Our team is thrilled you’re so happy with your filter. Jay really is a fantastic technician and we feel so lucky to have him. We’d love to continue our services for customers like you. Thanks again!
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Maggie g.Sydney, NSW
excellent service
I absolutely recommend John from clean and clear water he was very efficient with his job , quick and punctual also he explained everything about my filter water .thanks John wonderful job.
1 comment
AdminClean and Clear Water
Thanks for taking the time to share your prestiged opinion on Clean & Clear Maggie. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
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Outstanding service and great bloke
John is impeccable when it comes to changing filters and knowledgeable, outstanding and a great sense of humour. He was in time for the schedule appointment and informative on it.
1 comment
AdminClean and Clear Water
Thank you so much for your kind words Edwins. We really appreciate you taking the time out to share your experience with us and we agree that John is an amazing technician. Thanks again.
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Three way mixer install and filter system install under kitchen sink.
John the installer was on time and also called 30min before arrival. He was courteous calm and methodical with his install process. The install turned out to be a nightmare having to remove and install the new mixer behind the deep sink. Whilst on his back lying on the shelf fighting with the locking nut never lost his composure and remained focused and determined to complete the install successfully. And he did. He had to adjust something which had been installed incorrectly and with skill and focus completed the install cleaning after himself never swearing and keeping a bubbly and focused attitude throughout.
Johns a champion and a professional recommend him in a heartbeat.
1 comment
AdminClean and Clear Water
Thanks for taking the time to share your opinion on Clean & Clear. We take pride in giving outstanding service to every customer and we're extremely happy to receive your compliments and amazing feedback. Thanks again.
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Excellent filtered water tap installation
John installed our 4 stage water filter. He was on time and extremely friendly. The installation was professional, and he explained everything. Even explained upgrade options. Checked for leaks and did an alkaline test on completion. Highly recommend John.
1 comment
AdminClean and Clear Water
Hi Steve! We are incredibly grateful that you took the time to leave us this comment. Our company values put customers satisfaction as top priority and we are committed to our customers. Thank you once again.
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Carol H.Sydney Surrounds, NSW
Excellent service!
Abdul visited me today to service my Cean and Clear Water system. He was very efficient, professional and informative. Very nice young man. I am very happy with my water filter.
1 comment
AdminClean and Clear Water
Thank you so much for your kind words Carol. We really appreciate you taking the time out to share your experience with us, and we agree, Abdul is truly a gem to have on our team!
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Radamel
- 3 reviews
Quick and prompt
Came in and John was quick and professional and the device was Quick and prompt. Can’t ask for more. Excellent service, highly recommended. Hope more service is just as good and professional.
1 comment
AdminClean and Clear Water
Hi Radamel! We are incredibly grateful that you took the time to leave us this comment. Our company values put customers satisfaction as top priority and we are committed to our customers. Thank you once again.
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Questions & Answers
Peteasked
Hi, can anyone advise what the annual cost for replacement of the clean and clear water filters is?
Email reply to [email removed]
Thanks, Peter
3 answers
Hi Peter, it’s $119 plus anything else they decide needs replacing. If you don’t agree, they tell you your warranty will be void. We were told another part had to be replaced which ended up costing us $155. Maybe next year they will tell us something else needs to be replaced and it will be $200!
interested to see if there are other water filter companies out there to compare to. I’ll be looking.
Hi Peter, It is $119 for the normal yearly replacement and then every two years another part needs replacing and that brings it up to the $155. I had mine done yesterday and that was the cost. I am extremely happy with mine as the water is lovely and fresh tasting.
It's supposed to be $119 for 2 stages, or $155 for 3 stages (the 3rd stage only needs to be changed every 2 years), however Clean and Clear have charged me $155 for the last 3 years in a row, and even though they tell me on the phone that "the third stage was changed last year so you don't need to change it this year" the plumber who comes onsite just replaces all 3 stages anyway, and I don't find out until I get the invoice (and look in our kitchen bin to find all the old filters laying in there with our rubbish).
Carmiasked
How much is the filter to change every year?
No answers
Details
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AdminClean and Clear Water
We are grateful that you took the time to leave us this comment Mariam. We are glad that you are satisfied with your filtration system. Our company values put customers satisfaction as top priority so... Read more
please contact us in regards to your cooler on 1300 733 853. Thank you once again.