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Knows what we like
Great to have a regular Agent who knows your needs and can book for you with confidence. We have been clients for over 10 years - no plans on changing in the future.
Great holiday company
All booking arrangements really smooth. No after booking surprises. Expectations exceeded in all departments.travel on ship was very smooth. All services were excellent. Crew very professional in carrying out their duties.
Janelle Spence from Clean Cruising has been our travel agent for many years. We have been booking cruises, international flights, accommodation and car hire in various countries. Janelle’s excellent service and travel knowledge has ensured that we have hassle-free holidays every time.
Beyond Five Star
Janelle Spence has been our travel agent for over 21 years. In terms of customer service she is outstanding: her knowledge and expertise in travel operations is exceptional. She is always able to find the optimal routes and fares for all our annual overseas travels, this is combined with flexibility to accommodate changes of plan, and, to find inter and intra country connections to all our activities. An example of this was our 2019 overseas travels to the UK and Crete via Helsinki.
While our 2020 overseas travel bookings have been disrupted ...
how did we arrange trips b4 we met gayle tobin ???
we had no hidden costs we even got all our refunds thanks to a dedicated Gayle it will be a hard act to follow if or when we have to find another great travel agent to look after our plans , we have had more than a few changes which were allways taken care of
Magnificent cruising, thanks to the assistance of Gayle Tobin.
Some years ago, cruising friends of ours recommended Gayle Tobin to us as the best travel agent they had ever had. Since then we have been using Gayles help with our travel bookings, we have discovered just how easy travelling can be when we have an experienced and dedicated travel agent overseeing our bookings. She has always looked after our interests, even with details we would never have thought of ourselves. More than once this has resulted in obtaining cheaper travel deals when the cruise company offered reduced prices close to sailin...g time in order to fill cabins. Gayle is dedicated to helping her clients get the best possible deal for their holiday, and she uses her contacts, knowledge and years of experience to achieve this end. With the problems associated with the Covid 19 pandemic, she put her skills to helping clients get refunds for travel that had been cancelled. With the enormous numbers of travel cancellations, most people, including my husband and me, needed all the help they could get. There is no doubt that Gayle has been one of the best travel agents available in the industry, and we sincerely hope that she will remain so for many years to come.
Excellent customer service from Gayle Tobin
We have been with Clean Cruising and our agent Gayle for the last three years. We have been so happy with her that we have family and friends who now are clients of Gayle.
Gayle's expertise has helped us plan long holidays overseas from cruising, flights and accomodation, always finding us the best possible prices.
In these uncertain times, we have had cruises cancelled. Gayle has kept us informed and made sure we received our refunds and credits, which I am greatful.
I would recommend Clean Cruising and especially our hard working agent, Gayle Tobin.
Clean Cruising is my go to Company for any Cruises I choose. In particular Tammi Sirret, my advisor, is particularly helpful and knowledgeable and able to resolve all my queries while offering excellent advice and guidance. Tammi goes the last mile to resolve any issues that might arise. Strongly reccomend this company
Love Cruising with Clean Cruising
My Husband and I were on Cruise No 13 in March when Covid hit and Clean Cruising were able to get us home quickly and safely. All of our cruises have been organised by Ciaran O'Cearbhallan at Clean Cruising and we have always been happy with his advice on bookings and his follow up with the detailed information of an experienced agent. He has been wonderful this year getting refunds for us and keeping in touch with updates. Sometimes when I ring and Ciaran is busy, the other Team Members I speak to are all impressively helpful as well.
We really enjoy receiving the Clean Cruising Magazine which is always full of great cruising news and information.
I am always recommending Clean Cruising to family and friends.
Gayle Tobin you are First Class in service and professionalism
My Husband and I have been Cruising and travelling the world for the last 34 years. Two years ago we were lucky enough to have Gayle Tobin recommended to us. We can honestly say that we have never felt happier with our agent than we are with Gayle. Gayle is so the most professional, positive, helpful and friendly agent we could ever wish for. Her knowledge is exemplary. Gayle always responds to calls and emails with the upmost speed. The support and care that Gayle has given us, especially during this Pandemic has been truly amazing as I know t...his would have been a very difficult time for her as an agent. Gayle's service across the board is the very best, nothing is ever too much trouble for her, she always goes above and beyond for us which makes us feel important and special. Gayle appears to us to really enjoy getting us the best deal and giving us the best advice. We really love Gayle and would definitely highly recommend her to anyone looking for a First Class Travel Agent. Thank you Gayle and Clean Cruising you guys all rock. Kind regards Rebecca Currall
CONSISTENT RELIABLE SERVICE
My wife and I have been cruising for a number of years now and have found that Clean Cruising always answer telephone calls and e-mails promptly and efficiently. Cruise pricing is very competitive with discounts given at times to regular customers. Kirin Greenland is a team leader and has looked after our business for a long time providing top service particularly at this time arranging refunds of deposits paid and Future Cruise Credits during the covid-19 pandemic. Clean Cruising publish a magazine covering all matters of cruising and is greatly appreciated when received in the post by their customers. I would recommend Clean Cruising to anyone contemplating a cruise during 2021 and beyond.
Superb service from great Travel Consultants
Have been booking with Breeanna Perez from Clean Cruising for around 10 years and each and every cruise has been booked perfectly to our needs - and beyond. The past year has been difficult with cruise bookings and then cancellations following on after each booking, so much so I lost track of all our deposits, credits etc., but Breeanna had them all under control and laid out so it was all easily understood. What a great job was done under the most trying of circumstances and all with a smile and great patience.
Breeanna has always gone more than the extra mile to make sure our cruises have always been perfect with not the smallest detail overlooked.
Learni Ehrnholm has provided us with the best advice & service for years & we would highly recommend clean cruising
We have booked over 10 cruises we various companies & Learni has always booked us in the best cabins etc.
Fabulous consultant Tammi Sirett at Clean Crusing
Tammi Sirett has booked several cruises for me with Clean Cruising over the past few years and I have been very happy with the service provided! She has gone above and beyond and we have had fabulous cruises as a result, both in Australia and Internationally. She has travelled very extensively so is very knowledgeable and was able to provide great advice. In addition, this company has provided great prices for our cruises. We have referred many of our friends to Tammi and have appreciated her availability during the Covid period. I look forward to booking my next cruise with Tammi and Clean Cruising.!
My wife, Ann and I have been fortunate to have Martine Hero as our travel consultant for some 6 years. In this time, Martine has booked everything form cruises and flights, through to individual tours on pre and post group tours. Martine's willingness to assist is complemented by her vast knowledge and personal experience in the travel industry. COVID-19 has certainly brought out the best and worst in the travel industry. Martine exemplifies the best, as evidenced by her handling of the cancellation of our mid-2020 cruise and repayment of all monies paid by us. As a family, we have depended on Martine for travel arrangements and shall certainly continue to do so in the future.
Sunny one day, Perfect the next
We have been using Clean Cruising and our very own personal cruise agent since 2011.
Ciaran O'Cearbhallain has just always been able to work out exactly what we have been asking for, and with his knowledge has been able to add to our experiences.
Cruising expertise & customer service is outstanding
I’ve booked 15 cruises with Martine at Clean Cruising since 2013 with another 1 booked for March 2022 (fingers crossed it goes ahead!). At all times, Martine & her team/colleagues at Clean Cruising have been outstanding with their customer service, advice & reliable response times - they are a pleasure to deal with them. I’ve met a no. of the Clean Cruising team when they’ve been to Sydney for cruise events & they’ve all been exceptional - a family owned Australian company also adds to the appeal in dealing with them & also recommending them. The process of cancelling 5 additional cruise bookings due to CIVID was also handled smoothly & professionally. Very happy to give them a 5 star review.
CLEAN CRUISING IS A RELIABLE AND REPUTABLE COMPANY: WE HIGHLY RECOMMEND TO ALL
I have bought few cruises from Clean Cruising and, I only had the most wonderful experience. Staff is professional as well as caring. I was assisted beyong my expectations and, I have very high standards as far as cusstomer service is concerned. Clean Cruising deserves many awards as they know how to make customers feel good by being there at all times. A great Crusing Company that will use over and over again. Thanks Ciaran and the whole team - we do appreciate all your efforts in giving us total peace of mind and enjoyable crusing experiences.
We have been dealing with Martine Hero for the last 15 years. She has helped us travel the world and booked many cruises for us to wonderful destinations such as Antarctica, South America, Greenland, Norway, Europe, the Middle East, Canada to name a few. She and her team have provided excellent service and have always been there when needed when a problem has arisen and helped us alter our plans at late notice.
Tammi Sirett has been our cruising consultant for a number of years, and has been a wonderful help. She really understands what we need for different members of our family and then finds cruises to meet those needs. She is supportive, reliable and attends to all the details. I so appreciate being able to rely on her for good advice, good deals and an informed, friendly discussion.
You’re in Good Hands with Clean Cruising!
Clean Cruising provides a hassle free booking service for any cruise you and your family desire. Their staff are highly experienced in travel and cruise ship knowledge so will be able to find the best itinerary for your enjoyment. The lovely Natasha was able to accommodate our needs of booking return train travel to the port of departure, accommodation in a disabled balcony suite, a prime dining table every night in the same restaurant and a pre cruise wallet full of tips, laynards, on board credit and a discount card for our next cruise! More ...importantly, Natasha was available to assist us with any enquiries or questions before/ during/ after the cruise. All the staff are friendly, helpful and only too happy to ensure your holiday is very special by listening courteously. We did book another cruise straight after our wonderful Christmas cruise on Ovation of the Seas to New Zealand. However, the Covid outbreak has seen constant changes to departure dates. Natasha at Clean Cruising has kept us well informed by email and by their customer monthly magazine of when cruises would resume sailing again. She also followed up our refund for the cruise promptly and the funds were deposited into our account within 4 weeks. Thank you Natasha and Clean Cruising for making cruising stress free! We are so looking forward to cruising again! You’re in good hands with Clean Cruising!
excellent service and information
it was all done in one phone call cruises insurances flights so very professional Booked quite a few cruises and it was always up to my expectations it was so easy to cancel cruises or book another cruise
Can’t do better than booking through Clean Cruising
I have booked many cruises with Clean Cruising over the years, they have always found us the best deals, made it as simple as possible for me, have included some extra benefits and gone out of their way at times to fulfill our requests.
Clean cruising with Learni assisting is just so simple. She is terrific at what she does and has a personality to match
Met our expectations every time. We are cruise people and the easier it is to organise the better. Learni provides this experience every time. We have never had a problem
Personalised, Outstanding Service
There is a golden rule that states 'treat others as you would like them to treat you' and we have this in abundance, when booking our holidays with Gayle Tobin. From Day 1, over ten years ago, Gayle's customer service met our expectations with her personalised interactions and competent strong knowledge. She listens to, and cares about, individual needs. Her response time to queries is very fast. Gayle is also proactive and will reach out to explain perceived difficulties or changed timeframes and nowhere else has this been more valuable than ...over the last 12 months during Covid times. Gayle is patient, seeks clarity and is extremely flexible if we require bookings to be tweaked. This is why she is so highly recommended to all of our friends. Gayle, we really appreciate the wonderful connection we have with you and the amazing way you look after us, in every detail.
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