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The importance of having the best travel agent
We are more than satisfied with the service received from Sally and Clean Cruising. We have done 10 cruises, mostly in the Pacific Islands area, including Tonga and Samoa, Fiji, Noumea, Vanuatu etc. Also New Guinea and New Zealand and most of them were booked through Sally. She is aware of our normal choices and finds us the best cabin for our needs and is totally honest and friendly at the same time. Will book again with her once Covid is under control.
Our Consultant Russell Cameron is an absolute credit to Clean Cruising. We engaged Russell to initially book a cruise many years ago, he was the only travel agent to get back to us promply and on a Sunday!! Since that first time we ONLY use him as our Consultant. I find the service prompt, giving us all the alternatives and any change of costs. We travel extensively and can't wait to be ringing and asking Russell to do some research once again.
Sally was very helpful every step of the way and that’s why I have been booking through Clean Cruising for a number of years now.
Professional service from the entire team at Clean Cruising even during the COVID pandemic and keeping me up to date every step of the way via emails.
I have been booking with Clean Cruising for many years now and find the staff to be friendly and genuine is sourcing the best cruise offers for any budget . Booking is a breeze with this company .
Always efficient service and through Covid-19 cancellations went above and beyond. Also great with helping book land based Australian holidays. Shari couldn’t be more helpful with all holiday planning details.
Best Family Holiday
We had the best family holiday on a P&O cruise, thanks to Kirin Greenland and Clean Cruising. The whole booking process was very informative and easy to do. In the lead up to our cruise, we were kept updated the whole time (which made it all the more exciting when it came to booking excursions and finding out about on-board activities). Kirin is definitely our only trusted travel agent when it comes to cruising!
Great travel customer service
Janelle has been my travel agent of choice for many years. She has booked all my corporate and personal travel both international and domestic She is extremely knowledgeable about travel and has always been effieient and unfailingly patient. Wouldn't use anyone else and I would highly recommend her - and have done manynt times
Cruising with Clean Cruising
As at 2019 we have done 11 cruises through Clean Cruising. All were exceptional, even the one to Japan where we encountered a typhoon. I would highly recommend Clean Cruising once we are all back to safe cruising. Unfortunately we did have to cancel two cruises for 2021, though we will reconsider them once cruising is back on the travel agenda.
Super Clean Cruising
All bar two of our 35 cruises were booked through Clean Cruising, one was direct with cruise ship and the other Amsterdam river cruise. I would highly recommend Clean Cruising for their efficient management of my cruises from start to finish. Anthia Brigden has managed my bookings of late and I feel as if she's one of the family - so prompt, pleasant and knowledgeable.
Personalised and Reliable Service
We have been booking our cruises through Clean Cruising for many years now. During that time we have had different staff members attend to our bookings....due to their maternity leave or new home duties, and each one has made us feel special. Rita Cross has been dealing with us for several years now and has always gone the second mile to assist us with any extra enquiry. Her service is second to none. She is genuinely interested in her clients and keeps great communication. Thank you Rita. Sadly Covid 19 has slowed down our cruising itinerary for the time being.
Always a Pleasure to deal with.
In 2017 my daughter and her then boyfriend were gifted a cruise, and that began my dealings with Carli, and some 4 years later I still continue to have excellent service from her. Nothing is too much for her, going out of her way to secure some fabulous deals for us, and is ever so helpful with my numerous questions that I shower her with. She is a pleasure to talk to on our many telephone conversations, and is always genuinely excited when she has found us "THAT" deal. Clean Cruising was my first ever travel agency and I have no intentions to ...change. Why would I when the service is first class, queries are handled with politeness and promptness, and I am greeted with a happy voice at the end of the phone? Thank you so much Carli- you make every cruise just that little bit more exciting to look forward to! Sue S.
CLUB MED SPECIALISTS.
I have been going to Club Med world wide for many many years and when I finally found this Company my bookings were made without any of the hassles I had previously experienced.
Exemplary service - Every. Single. Time
We have booked about 10 cruises over the last 10 years with Benice. Nothing is too much trouble, she is cheerful, helpful and responsive. Wouldn't dream of using anyone else.
All our overseas travel has been booked through Clean Cruising with Sally to whom we have the greatest respect and admiration .No matter how comphresentive the travel arrangements even with late changes etc Sally was always obliging and efficient in preparing our package.The company's experienced staff are so helpful with their advice and recommendations that make one's holiday planning a breeze.
Antarctica here I come!
Fantastic, knowledgeable efficient service from my consultant. Quick access to the booking program to answer each and any questions and required items of my trip. Their first hand experience of cruising puts them ahead in the booking procedure.
First choice for cruising
Have been using this company for a few years and don’t even look any where else anymore. Best deals and fantastic service just ask for Kirin she is the best!
Kirin Greenland excellent reliable and friendly
We have booked with Kirin Greenland at Clean Cruising over a number of years
We have found her service extremely reliable and efficient whether it be just for my husband and I or a larger family cruise which involved a lot of people with different demands and expectations
Kirin can make booking a cruise so much easier and helps you out with flights snd excursions
We found booking with Benice excellent we have booked numerous cruises and there has been many cancellations and rebooking with Covid but everything had gone smoothly and well and truly meets expectations
We have been on many holidays booked through Clean Cruising from river cruises, Asia and PNG to rail travel in Europe and our travel consultant Sarah Wilmott has always made herself available with making our arrangements hassle free, Insurance organized and no nasty extras to be paid for on our return. Covid-19 has upset our travel plans for this year but with Sarah's help and much patience on her behalf bookings have been cancelled for 2021 with arrangements for 2022 well in hand.
Thank you Sarah.
Benice is wonderful
Benice is absolutely wonderful . Knowledgeable, friendly , helpful , efficient and professional She has created numerous bookings for me , preempts my thoughts and plans and is always on the same wavelength as me and understands exactly what I am looking for not only actual cruises but also type of cabin , location on ship , preferred meal times , embarkation times etc . Benice has also guided me through five covid cancelled cruises and rebookings . I rely on her tremendously, would and do recommend her to anyone . I also feel that Benice has my best interests at heart and is always readily available to assist me by email or a personal call when appropriate. Thank you Benice.
The greatest service ever
I have been using Clean Cruising for Several years now, Booking Cruises to PNG and Hawaii, Several other places never had a room that was not to my liking. Have had a lot of cancellations due to the Covert 19 and work Sarah has been patient with me helping to find future cruises.
Outstanding, friendly service.
As a keen cruiser, I have dealt with and booked many cruises with Clean Crusing for a number of years now. Carli Ferguson is an absolute pleasure to deal with; prompt and reliable service and nothing is ever a bother. Thank you Carli and the Clean Cruising team!
No additional fees , we booked a few cruises and all have been amazing no problem with refunds because of Covid other companies only offered credits to my neighbours and friends
Fantastic customer service
We have booked several cruises through Rob Warner and found him to be thorough in finding us great deals and helpful in keeping us up to date since Covid with refunds and future sailing info. He has recently helped us book some domestic travel also which we are very grateful for in this changing enviorinment.
Fabulous, friendly and efficient service
I can't even recall how many cruises over the years we have booked through Clean Cruising with Rob Warner as consultant. Rob is always fast to respond to our enquiries and always obtains and secures the best deals available for us. He has a professional, friendly and fun manner and goes out of his way to assist us. We feel valued as Rob's clients and would never use anyone else to book our cruises. We highly recommend Rob and Clean Cruising to anyone looking to book a cruise if you want a positive and easy booking experience and the confidence to know everything is taken care of.
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