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If you have to cancel don't take any notice of what you are told. Expected refund times are a shear guess and they have no system to keep you updated.
Some website prices and cabin classifications are misleading
I recently saw back to back cruises on the clean cruising website with exceptional prices for deluxe balcony cabins that were cheaper than normal balcony cabins. I asked for a quote for the deluxe balcony cabin. I specified that I wanted unobstructed views but the quote came back $3118 and $2428 per person when the web price was $2339 and $1984 per person much higher than listed on the website.
Following my original poor review rating, I received a reply stating the the prices displayed on the website were for obstructed view deluxe balcony ca...
Questions & Answers
i would like to know how they went with the refunds from cancelled cruises as there were no mention in the comments
My brother mother and myself booked and my brother chose a refund and was refunded within 30 days my mother and I chose to rebook and they were extremely helpful and we ended up getting upgraded
I thought that they would do that they seem quite honest
My wife and I did not request a refund as we rebooked 2 Cruises in 2022. Our Consultant was very helpful and we received cabin upgrades to boot.
can we change our booking from Bali to australia
Do you serve 'Halal' or Vegetarian diet on board?
Sorry, I am only a passenger. I don't know if you can get halal, but you can definitely get vegetarian.
HI Rohana, thanks for your question. We are not a cruise line but we can match you with the right cruise line to meet your needs. Feel free to give us a call on 1800 121 187. It is certainly possible for vegetarian and just need to check which cruise line can do Halal.
Much thanks Anna
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