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Clean Cruising

Clean Cruising (page 2 of 4)

4.9 from 552 reviews · View Statistics
See the Best Booking Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Clean Cruising

Reviews

  • Transparency
    5.0 (89)
  • Customer Service
    5.0 (94)
  • Trip Completed Yes · No (97)
  • Ease of Booking
    5.0 (92)
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cvb
cvbGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

always there for you in these hard times

published

I must recommend this company highly Always there when you need them are very quick to refund during these hard Covid times Other companies, I have had to fight and fight to get money back Not Clean Cruising they are just fantastic Will never use another company again Nor will I ever go direct to a cruise company which still have not refunded me 2 years later

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Clean Cruising
Anna R.Clean Cruising

So impressed

published

We are so impressed with Clean Cruising, in these most difficult times our Cruise Professional and the whole crew have looked after us without any hitches. We know that the months ahead will be trying at times but have every confidence in this most excellent company

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise

Best travel company ever.

published

We have been cruising for many years, including world cruises, but until we found Clean Cruising, we had lots of hassles with planning, bookings, and general “ don’t care” attitudes. We had to cancel our world cruise last year due to the pandemic, but Learni took charge and looked after the whole process. We registered interest in an upcoming cruise, and as soon as bookings opened, Learni managed and booked the perfect cabin. Cannot thank you enough,

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Deidre jones
Deidre jones
  • 2 reviews
  • 2 likes

Amazing Service

published

Having to rebook holiday and Clean Cruising especially Learni Ehrnholm ensured we were looked after and ensured that we got the best possible cabin . Brilliant service Briliiant outcome thank you

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise and Insurance
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David
DavidMetropolitan Adelaide, SA

Worry free booking

published

Rita Cross of Clean Cruising does everything to assist in making a Cruise bookings easy and worry-free for us.
I would suggest that things have been very difficult for the Consultants at Clean Cruising over the last twelve
months, but we have every faith in Rita dealing with our booking for August and she has promised to keep us informed of any matters or changes that might occur in view of the on-going COVID restrictions.
Thank you Rita.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Robyn
RobynGoulburn Valley, VIC

A job well done !

published

The service was excellent, Rita did a wonderful job,our booking was very complex as we had a stack of on -board credits and financial credits from cancelled trips etc to deal with but nothing was to much trouble and Rita sorted it all out for us,now we are just looking forward to our next trip.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Anne
AnneSouth East Queensland, QLD

Can't wait to cruise again

published

We have used Clean Cruising for several years now, and have always found our Consultant Sarah Wilmott more than helpful. She has recently arranged another cruise in 2022, (fingers crossed). She has looked after our requirements, etc. If it was possible, we would certainly score her 10/10. We would recommend her to anyone.
John & Anne Davis

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Abby
AbbySouth East Queensland, QLD
  • 2 reviews
  • 2 likes

So easy to book the correct cruise.

published

Booking our next cruise with Learni Ehrnholm was friendly and efficient.
Thank you Clean Cruising for having good staff to chose a suitable cruise for us with dates we requested.
Catherine and Errol Lymbery

Transparency
4/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Edward
EdwardHunter Region, NSW

Great Support even in difficult times

published

I booked a cruise with the assistance of Learni to take with my nieces from the US last year. Covid changed all that and though extremely disappointed, Learni made negotiating the process simple for us. Clean Cruising kept us informed and confident the refunds would all come through, and they did. They managed the entire, unfortunate process with professionalism and grace. This experience coupled with the treatment we received while booking our cruise initially has resulted in Clean Cruising, and Learni, being our preferred holiday booking organization by far! Can't wait to get back to normal travel!!

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Booking Services

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Maz
MazSydney, NSW
  • 2 reviews
  • 1 like

Help & professionalism

published

It is great to have an Aussie company and a real person to deal with speaking fluent English & understanding the needs of Aussie people. Thanks Rita & Co for making organising our tours so trouble free.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeTour

Learni very good agent

published

Im still waiting for part of my cruze refund but im happy with the proces its up to the cruise company to pay the refund learni is doing the best she can thanks

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Andrew L.
Andrew L.South East Queensland, QLD
  • 2 reviews
  • 7 likes

Especially Helpful when plans don’t go quite right.

published

12 months ago I sought advice on Mediterranean cruises and eventually made a booking for October 2019.
My wife and I chose Clean Cruising for advice and our booking and in particular we were helped by our CC representative Learni Ehrnholm.
We were extremely happy with the service from Learni and Clean Cruising, the price was competitive and everything around our booking and plans went smoothly - until Coverd 19 hit the world.
It’s times like these, when things don’t go as planned, that you appreciate having a good agent and representative on your side. Learni and Clean Cruising have been an enormous help to us, explaining our options and helping reschedule our cruise.
Give them a go – five stars
Andrew Lockhart

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Clean Cruising
Anna R.Clean Cruising
Booking Services

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Very happy client

published

Iam new to clean cruising , i like the web page for cruises , i called Rita & was so happy with her help in organising cruises for our family & although we yet to cruise ( due to covid ) we cant wait ! Will stick with this company i think , Thanks Rita

Transparency
5/5
Customer Service
5/5
Ease of Booking
4/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
john.heath.9041
john.heath.9041Illawarra, NSW
  • 3 reviews
  • 1 like

Excellent Service

published

Shari our consultant is excellent and has provided first rate service. We would highly recommend Clean Cruising. They have been informative & extremely punctual in providing advice an processing refunds. I would definitely use their services again

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Anna
AnnaSouth East Queensland, QLD

Above and beyond - outstanding service from Clean Cruising

published

Our consultant Russell Cameron at Clean Cruising has been absolutely outstanding in firstly recommending and assisting to book the cruise of a lifetime and subsequently supporting us to make changes given the current situation. We were devastated we had to reschedule due to COVID but the process has been made a whole lot better with Russell's support, regular updates, clear information about options and in-depth knowledge and advice. Forever thankful!

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Seracarr
Seracarr South-Eastern Region, NSW

Fantastic Service Always

published

Natalya has always been extremely efficient with all of our bookings, from creation of a booking to refunds. Very high communication skills & very friendly! Our number one Clean Cruising Specialist! Thank you Natalya for all of your work!!

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise, Flights and Insurance

Great Agent & fantastic service.

published
Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise and Insurance
Clean Cruising
Anna R.Clean Cruising
RaynBo
RaynBoEyre Peninsula, SA
  • Verified

Nothing is too hard

published
Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation, Cruise, Flights and Tour
Maureen
MaureenMid North Coast, NSW
  • 2 reviews
  • 1 like

Extremely happy to have Clean Clean Cruising as our Travel Experts

published

Jenny Byrnes has been exceptional with COVID 19 dramas. We originally booked a cruise to British Isles and Northern Europe for 2020 which was cancelled due to COVID 19 Jenny did some research and found a similar cruise so we booked it 2021 this itinerary was changed so much because of COVID 19 we weren’t happy at all. Jenny came to the rescue and researched again and we are now booked on the cruise we wanted originally for June 2022 Jenny from Clean Cruising Brisbane handled all of the refunds, cancellations and new bookings without any dramas. We We are very happy travellers now and will continue to use Jenny and Clean Cruising for our future travel.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation, Cruise, Flights and Insurance

I have the best timecant wait to go again

published

Every thing was perfect
I didn't have to cancel my booking
I booked again but trip was canceled due to covid
I have left my deposit with your company waiting to book my next cruise

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
juddies
juddiesSydney, NSW
  • 2 reviews
  • 1 like

For Crystal clear,concise and competent cruise information choose Clean Cruising !

published

What a year for "cruisers" and cruise lines and their long suffering travel consultants ! And it's still not getting any easier.
But there has always been a light at the end of the tunnel.
Anthia from Clean Cruising has always been a ray of sunshine even when advising ANOTHER cancellation . Her glass half full positivity through THIS journey has been a revelation. Sincere thanks Anthia !

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise

Couldn’t have asked for more

published

Learni had booked a perfect cruise for us from Auckland to Melbourne. With her help we selected a great cabin with easy access to the main facilities. Unfortunately Covid intervened, the cruise was cancelled and the refund arrived promptly. Great professional and friendly service.

Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Kylee
KyleeSouth East Queensland, QLD

Exceptional service

published

Clean Crusing has always kept me well informed about any changes and have made changing bookings easy. I will continue to use Clean Cruising for all our future cruise holidays.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
roy.hurlstone
roy.hurlstoneSydney, NSW
  • 7 reviews
  • 2 likes

Excellent service and follow up.

published

Excellent service and follow up. Our consultant Anthia has been wonderful.We will use Clean Cruising again. This company is the best company we have ever dealt with in all our years of cruising. All our questions have been dealt with promptly.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Critic
CriticSydney Surrounds, NSW
  • 2 reviews
  • 3 likes

Top Consultant

published

Covid created confusion with all my bookings cancelled and even the sale of cruise liners after rebooking one the cruises. It was very much Bernice Parkinson to the rescue. All new bookings have been scheduled with extra monies from Princess Cruises received. The complexity of all the changes was great but I have to say Benice made it so easy and hassle free for me. I now look forward to the four cruises - Covid permitting.
Congratulations Benice Parkinson and thanks from Merv Church.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Page 2 of 4

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