1 photo
Clean My Crib
3.3 from 326 reviews · View Statistics

Reviews

  • Rates and Fees
    4.6 (19)
  • Job Satisfaction
    4.8 (20)
  • Timeliness
    4.5 (20)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

81361

published

The services included the following - 2 bedrooms, kitchen , living room standard bond cleaning services. Jal did a great job. I am happy and satisfied with the services. Definitely recommended. Thanks!

Rates and Fees
Job Satisfaction

80816

published

The services included 2 BDR + 1 Bathroom + 1 Living Room + 1 Kitchen Price along with steam cleaning. The cleaners were friendly and did a good job, I am happy with the services.

Rates and Fees
Job Satisfaction

80015

published

End of Lease Cleaning. 1 BDR + 1 Bathroom + 1 Living Room + 1 Kitchen with steam cleaning. The job was done in two hours and i am happy with the services offered.

Incentivised ReviewNo
House Cleaning Services

Find out how Clean My Crib compares to other House Cleaning Services

Know better, choose better.

Compare all

GOOD JOB

published

The cleaner was friendly and did an in-house clean thoroughly.
Very happy with the service offered to me in Cranbourne. Easy to deal and good customer service keeping me updated about everything.

Rates and Fees
Job Satisfaction
  • Verified

very good clean

published

The did a great jobs, cleaning everything very detail happy with the service provided. will definitely use them on my next time moving house. Thanks you somuch really appreciated James and his team..

Rates and Fees
Job Satisfaction

GOOD JOB

published

Cleaners were very friendly and polite. They worked on two bedroom terrace end of lease clean and carpet steam clean. Came on time and were very thorough. Would recommend. Thanks.

Rates and Fees
Job Satisfaction
Farah
FarahSydney, NSW

Great service

published

Gary was thorough, approachable a d completed a great service. Timely and efficient service. Great communication skills and easy to get along with. Everything in the apartment was left perfectly clean

Rates and Fees
Job Satisfaction
Kelly
Kelly Greater Melbourne (Inner), VIC
  • 2 reviews

Good end of lease clean

published

The cleaner was on time and did an in-house clean thoroughly.
Very happy with the service and I got my full bond back. Would definitely use again for an end of lease clean.

Rates and Fees
Job Satisfaction

Great job. In time. Very friendly.

published

Cleaners were very friendly and polite. They worked on two bedroom terrace end of lease clean and carpet steam clean. Came on time and were very thorough. Would recommend. Thanks.

Rates and Fees
Job Satisfaction
House Cleaning Services

Find out how Clean My Crib compares to other House Cleaning Services

Know better, choose better.

Compare all
Riley G.
Riley G.Sydney, NSW
  • Verified

Well done, very friendly cleaner

published

Cleaner very friendly, offered very good service. Thorough with cleaning, went above and beyond expectations. I would happily have the same cleaner over again because of his kind and pleasant demeanour and especially because of his work ethic.

Rates and Fees
Job Satisfaction

End of lease clean

published

Great job! Professional, fast and friendly. My ex-rental property is looking and smelling great. Haroom was our cleaner and he really took care of everything and even noticed areas I hadn’t seen!

Rates and Fees
Job Satisfaction

Santos

published

Santos done an end of lease cleaning on a 2 bedroom apartment and done a very good job. A very polite helpful young man he worked in well with us.

Rates and Fees
Job Satisfaction
Margaret
Margaret Greater Melbourne (Inner), VIC

Very good job.

published

Everything cleaned very well. Looked perfect, especially kitchen and bathroom. Walls were brighter and they even cleaned the outside of the entry door. Very happy with the finished job, and the cleaners were very nice too

Rates and Fees
Job Satisfaction
Moola
MoolaSydney, NSW

Average

published

The fully enclosed sun room was not cleaned because it was considered as being outdoors, yet it is clearly and indoor room. The kitchen bench was still dirty and I had to clean it again myself.

Rates and Fees
Job Satisfaction

all fine

published

everything was well done and fine it was at 12 pm on wednesday it was three rooms they were a bit late but that's okay everything was fine steam cleaning was done

Rates and Fees
Job Satisfaction
House Cleaning Services

Find out how Clean My Crib compares to other House Cleaning Services

Know better, choose better.

Compare all
Page 1 of 11
See all Clean My Crib reviews

Questions & Answers

Nyree
Nyreeasked

hi. I'm still waiting for my payment of my 6 weeks bond and the cleaning I had to organise through 2 other companies, because of the damages your company made to my carpet.

Do not reply saying to send my jobID... I have. Many times. I have tried to call. I'm blocked online. Your company, CleanMyCrib, which is owned by the SAME OWNER as MyMoovers, ruined my rental carpet by being incompetent and not knowing how to clean using a steam cleaner. It was absolutely saturated. It didn't dry, and was completely ruined and smelly. The new tenants couldn't stay because it stunk so bad. My landlord has lost rent for weeks.

This is NOT my fault at all, it's your incompetent hiring practices. The total you currently owe me is $2,476 for the loss of my bond which will not be paid to me because of loss of rent and damage to the house under my care, even though I hired you in good faith, and for the additional cleaning companies I had to hire to try to undo the total lack of cleaning and damage you did to our unit. The landlord could probably sue for more, because I doubt they managed to re carpet the unit for less than that, plus the loss of rent for a few months now.

Tomorrow I'm calling the CCA. And putting in my paperwork for a small claims case. I am not afraid of airing this dirty laundry all over the internet. I have photographic evidence, witnesses, phone numbers and names.

Just so everyone knows, they change their company name, their ABN ownership and company registration OFTEN.

They called and offered me $154 'compensation' months after my initial complaints, which I said was not enough.

They say that their cleaners are policechecked but that is NOT checked by the company, or asked for. Interviews are 5 minutes over the phone then they are given an app to deal with customers on. These cleaners could literally be anyone. A good and honest cleaner, or absolute idiots like my two were, who lied about if they knew how to clean or not, or they were just lazy. I mean I asked for a bond clean and there was still heaps of dust and dirt and grime and cobwebs. Cobwebs!! In an empty house! How on earth can anyone count that as 'cleaned'. And my carpet was literally sopping wet.

The cleaners are not asked for any sort of evidence that they've had the promised 2 years experience. No reference checks, nothing.

Pay me, Clean My Crib/Ajay. You already have my details, I doubt there's more than one Nyree in your books who has been emailing you.

4 answers
Roger Q.
Roger Q.

I’ve had a similar experience with their movers

Did the job incomplete
Left storage items in my previous rental place where I had to hand over
I was told they will move it and never called back
I had to move myself
Cost me additional 100 and few days rent as I could not hand over
I was promised compensation for the extra transport and it has been 10 days not yet paid.

Their insurance is bogus
I have claimed it and it has never been processed
I can double up on the complaint
I want to take these guys to the cleaners (pun intended)

Vivienne K.
Vivienne K.

I can count my blessing that they never showed up for scheduled appointment, only to be messed around by them with new times for next day. When they showed up two after new scheduled time I had already made other arrangements. Reading your comments I got a lucky escape. Clean and crap is definitely not a company to use.

Eve
Eve

Hi Nyree, how are you going with the complaints?
I'm on process to report to Fair Trading, I'm here to reach out to you to get our money back from these scammers and shut them down for good!
Looking forward to hearing from you soon!
Eve

Nyree
Nyreeasked

So... it is unlikely that we'll get our bond back after Clean My Crib which is owned by the same people as MyMoovers totally destroyed our carpets with water damage. Clean My Crib offers a bond back guarantee... and quality, experienced cleaners. I expect them to pay the amount of my bond back to me, since they're apparently so well insured and have experienced cleaners only. If they do not, it'll be court, and additional amounts for stress caused.

3 answers
lizzysdelight
lizzysdelight

They need to be taken to court!
Sorry you got scammed as well.

Nyree
Nyree

Seriously can't believe that I fell for all their talk of professionalism and insurance. I tried to get a bond clean in good faith and not only was it not cleaned it was damaged. Just... insane.

APollard
APollard

I’m hearing you - wish I read all of this before I hired them. I dodged a bullet with My Moovers but just wasn’t quick enough with these guys.
I’m still in disbelief I trusted them

Get an answer from our members and Clean My Crib representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.