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Clean Power Co
4.5 from 56 reviews

Reviews

4.5

56 reviews
5
(47)
4
(2)
3
(1)
2
(2)
1
(4)
  • Value for Money
    4.6 (29)
  • Product Quality
    4.6 (29)
  • Return Claim MadeYes (0) · No (29)
  • Customer Service
    4.5 (35)
  • Warranty Claim MadeYes (0) · No (30)
  • Purchase PriceA$8,699.80 (5)
  • Installation
    4.9 (19)
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Sue J

Sue J

  • 2 reviews

Hybrid Inverter and Battery installation

published

Had existing Solar Panels, Tahla came out and explained everything re my enquiry of getting battery backup, went through my bills and explained everything thoroughly. The installers were great and fast. Highly recommend the Clean Power Company, cant wait for my next blackout, in Phillip Island it happens alot :(

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.8 KW
Purchase PriceA$11,000.00
See all answers

Excellent service.

published

Friendly, efficient & informative team. System 5.2 kw working well. Punctual install, cleaned up any waste & explained how to operate unit. Very friendly sales person, office staff,with lots of emails and phone calls to keep me updated with progress.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Q Cell
System Size5.2 KW
Purchase PriceA$7,999.00
See all answers

Great product, fantastic service very happy

published

Very fast installation especially for installation occurring over the Christmas period. Good to deal with from point of sales to tradesman, happy with direct easy communication with clean power co throughout the process.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Luke,
Thank you very much for the feedback, we really appreciate it! We can't wait to hear about your savings in the coming months!
Kind regards, CPC

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What a great team effort

published

James, Pedro and there subcontractor Luke were amazing throughout this entire process; from quote to installation to inspection. Not one issue with the process and would highly recommend to everyone

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Luke, thank you for the review! We pride ourselves on giving the best possible customer service, so it's great to hear that you've had a good experience. We will be sure to pass your feedback on to James, Pedro and Luke. Enjoy your savings!

Mario Montalto

Mario MontaltoCentral Highlands and Goldfields, VIC

Great service

published

Pedro's service was great, easy to communicate with and to get along with. My system is getting installed in February and I can't wait! Can't wait for the savings on my $1,200 power bill.

1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Mario, thank you for your review. It's great to hear you've had such a great experience with Clean Power Co. We will be sure to pass the feedback onto Pedro. We can't wait to hear all about your savings in the coming months!

Drazan S.

Drazan S.

  • 2 reviews

NO SHOW. No Phone call.

published

l had someone knock at the door for Clean Power Co. a made an appointment, Saturday 5pm, waited and waited and waited some more...no show..No phone call.. if you dont want my business this is the way conduct you self..

Customer Service
1 comment
Clean Power Co
Clean Power CoClean Power Co
  • Verified customer

very poor customer service

published
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase PriceA$6,000.00
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

No After Sales Service

published

No response to emails from this company. They have installed a system I cannot use as it does not meet NSW standards so electricity company will not install Smart meter. After countless emails I did get an email from the CEO asking for my phone number, which I provided.....but no phone call and no responses to further emails sent. I suggest holding off all payments until your Electricity company completes the smart meter install otherwise these guys disappear into the night!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
See all answers
2 comments
Clean Power Co
Clean Power CoClean Power Co
John
John

Excellent!

published

Very happy with the whole process from sales, installation to end working product. Would highly recommend Clean Power Co. Thanks for a job well done. I am telling all of my friends to get on board.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Tania,
Thank you for your great feedback and for passing on your recommendation to your friends, we really appreciate it! We hope you love your system and are getting some great savings.
Kind regards, CPC

The reviewer stated that an incentive was offered for this review

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Kerryn

KerrynCentral Highlands and Goldfields, VIC

Great service

published

Pedro and Jake gave a great presentation and happily answered all our questions. They were very knowledgeable and generous with their time and very professional and easy to talk with. We ended up purchasing a solar system and can’t wait to gave it installed!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Kerryn,
Thank you for such great feedback! We will be sure to pass on your kind words to Jake and Pedro. It's always great to hear that our consultant are informative and professional. We hope you enjoy your system and savings!
Kind Regards, CPC

Helen S

Helen SCentral Highlands and Goldfields, VIC

Pedro is extremely knowledgeable and personable

published

We’ve finally signed up for our 15kw system, with the help of Pedro this evening. Very knowledgeable and prompt with calculations, inspiring trust. Very happy with service received so far.

Customer Service
Panel Purchased Sungrow
System Size15 KW
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Helen,
Thank you for your feedback! It's great to hear that Pedro was informative and helpful. We hope you enjoy your system and look forward to hearing about your savings!
Kind regards, CPC

Jade Polidano

Jade PolidanoCentral Highlands and Goldfields, VIC

Professional and Friendly

published

Clean Power Co sent Alfred around to quote on a 6.6kw system. He was very informative and there was no hassle with communication or answering any of our questions. We were quite impressed with his service and negotiation skills so we went ahead with him. Would recommend to anyone who wants to look into solar for their home!

Customer Service
Value for Money
Product Quality
System Size6.6 KW
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Jade,
Thank you for your feedback! It's great to hear that Alfred was professional, informative and able to answer al of your questions. We really appreciate you passing our details on, thank you!
Kind regards, CPC

Service was friendly and professional

published

Our sales rep gave a very clear explanation of the system and how it works. Not evasive when an answering any questions and was upfront about everything, although he did eat alot of our biscuits!! Haha. Can't wait for the system to be installed and start saving some money!

Customer Service
Value for Money
Product Quality
1 comment
Clean Power Co
Clean Power CoClean Power Co
Steve

SteveIllawarra, NSW

Excellent product. Excellent business.

published

We would like to thank the great Wollongong Clean Power team for the excellent way in which they manage their business. Every aspect of the job has been done with a genuine concern to provide the best product along with sound advice.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Elite
System Size6 KW
Purchase PriceA$10,000.00
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Steve,
Thank you very much for your review. We pride ourselves on giving the best customer service possible, so it's great to hear you have had such a positive experience! We will be sure to pass on the feedback.
Kind regards, CPC

Neville Byrne

Neville ByrneGippsland, VIC

Happy with my service

published

I have just had a visit from Alfred the solar consultant from Clean Power Co. Very impressed with his knowledge and honesty of all things solar. I was more than happy to give Clean Power Co my business for a 6.6kw solar system.

Customer Service
Value for Money
Product Quality
1 comment
Clean Power Co
Clean Power CoClean Power Co
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Deryn Marshall

Deryn MarshallGreater Melbourne (Outer), VIC

Great knowledge and great service

published

Our sales rep was very helpful and knowledgeable about solar panels, answered all the questions we had.
We will be referring Alfred and Clean Power to our friends and family

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

The reviewer stated that an incentive was offered for this review

Rod Bullock

Rod BullockThe Mallee, VIC

Excellent service

published

My wife and i recently had solar installed by clean power company and were very impressed by the service.Right from the first initial phone call all the way through to the panels being installed.They tradesmen were very efficient and got in there and got the job done in no time
Highly recommend

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size65 KW
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

The reviewer stated that an incentive was offered for this review

tdc

tdc

  • 2 reviews
  • 1 like

Sales reps unprofessional and inappropriate

published
Customer Service
Value for Money
Product Quality
1 comment
Clean Power Co
Clean Power CoClean Power Co
Marie Faron

Marie FaronGreater Melbourne (Outer), VIC

Good customer service

published

Alfred from Clean Power Co came to give a quote and gave a very detailed explanations of the product. Answered all the questions, very knowledgeable and very happy with the customer service so we went ahead with a 6.6kw system :))))

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co
Tamara Barrow

Tamara BarrowGreater Melbourne (Metropolitan), VIC

Fantastic service

published

We installed a 10kw solar panel system and haven’t looked back. Our electricity bills have come to almost nothing and couldn’t be happier Professional and friendly service, would highly recommend.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size10 KW
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co
Page 1 of 3

Questions & Answers

Stuart C.

Stuart C.asked

Hi, did the projected power credits with you supplier compare to what was projected? Thanks,

No answers

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