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Clean Power Co
4.5 from 62 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (33)
  • Customer Service
    4.4 (40)
  • Installation
    4.9 (22)
  • Product Quality
    4.6 (33)
  • Return Claim MadeYes (0) · No (35)
  • Warranty Claim MadeYes (0) · No (36)
  • Purchase PriceA$8,071.50
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Good Company

published

So far good company . Dealing with Albert has been especially good . Waiting on Government approval for rebate then on to installation . Will leave further review after installation has been completed

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size3 KW
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Extremely efficient from beginning to end.

published

I was cold called from this company. I am thankful they did because I believe they are a top quality company. All questions were answered during initial consultation (over the phone as I was not available to be in person). 45min-1hr on the phone later, and all my concerns about the quality of brands used, size of system advised, transitions From grid to solar upon completion were answered. The only delays in the process was the application for government rebates....
Installation on the day was a breeze. Crew was on time (early actually) and were very politely mannered.
I recommend this company highly.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedJinko Solar
System Size6.6 KW
Purchase PriceA$7,800.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Very professional

published

I found the company very professional to deal with and details were explained to me well
The panel installation was completed quickly after I ordered it
I have had no problems so far

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSungrow
System Size6.6 KW
Purchase PriceA$7,354.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co
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Solar issue fixed

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedJinko
System Size6.6 KW
Purchase PriceA$5,919.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co

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Peter C.

Peter C.Greater Melbourne (Outer), VIC

GOODBYE BILLS!!

published

I've had a system with cpc for a while now and i haven't paid a bill since i got installed!! Its sad because my neighbors have solar too but they are still paying the same as what they used to. Probably because they got cheap panels and installation...

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Clean Power Co
Clean Power CoClean Power Co
Chris

ChrisCentral Highlands and Goldfields, VIC

Didn’t show up

published

I organised for consultation at my house on Friday at 6. I took the afternoon off work to make sure I was able to be there, however no show. Very angry

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Clean Power Co
Clean Power CoClean Power Co
Sue J

Sue J

  • 2 reviews

Hybrid Inverter and Battery installation

published

Had existing Solar Panels, Tahla came out and explained everything re my enquiry of getting battery backup, went through my bills and explained everything thoroughly. The installers were great and fast. Highly recommend the Clean Power Company, cant wait for my next blackout, in Phillip Island it happens alot :(

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.8 KW
Purchase PriceA$11,000.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Excellent service.

published

Friendly, efficient & informative team. System 5.2 kw working well. Punctual install, cleaned up any waste & explained how to operate unit. Very friendly sales person, office staff,with lots of emails and phone calls to keep me updated with progress.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedQ Cell
System Size5.2 KW
Purchase PriceA$7,999.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Great product, fantastic service very happy

published

Very fast installation especially for installation occurring over the Christmas period. Good to deal with from point of sales to tradesman, happy with direct easy communication with clean power co throughout the process.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Luke,
Thank you very much for the feedback, we really appreciate it! We can't wait to hear about your savings in the coming months!
Kind regards, CPC

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What a great team effort

published

James, Pedro and there subcontractor Luke were amazing throughout this entire process; from quote to installation to inspection. Not one issue with the process and would highly recommend to everyone

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Luke, thank you for the review! We pride ourselves on giving the best possible customer service, so it's great to hear that you've had a good experience. We will be sure to pass your feedback on to James, Pedro and Luke. Enjoy your savings!

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Mario Montalto

Mario MontaltoCentral Highlands and Goldfields, VIC

Great service

published

Pedro's service was great, easy to communicate with and to get along with. My system is getting installed in February and I can't wait! Can't wait for the savings on my $1,200 power bill.

Incentivised ReviewNo
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Mario, thank you for your review. It's great to hear you've had such a great experience with Clean Power Co. We will be sure to pass the feedback onto Pedro. We can't wait to hear all about your savings in the coming months!

Drazan S.

Drazan S.

  • 2 reviews

NO SHOW. No Phone call.

published

l had someone knock at the door for Clean Power Co. a made an appointment, Saturday 5pm, waited and waited and waited some more...no show..No phone call.. if you dont want my business this is the way conduct you self..

Customer Service
Incentivised ReviewNo
1 comment
Clean Power Co
Clean Power CoClean Power Co
  • Verified customer

very poor customer service

published
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase PriceA$6,000.00
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1 comment
Clean Power Co
Clean Power CoClean Power Co

No After Sales Service

published

No response to emails from this company. They have installed a system I cannot use as it does not meet NSW standards so electricity company will not install Smart meter. After countless emails I did get an email from the CEO asking for my phone number, which I provided.....but no phone call and no responses to further emails sent. I suggest holding off all payments until your Electricity company completes the smart meter install otherwise these guys disappear into the night!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
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2 comments
Clean Power Co
Clean Power CoClean Power Co
John
John

Excellent!

published

Very happy with the whole process from sales, installation to end working product. Would highly recommend Clean Power Co. Thanks for a job well done. I am telling all of my friends to get on board.

Value for Money
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Tania,
Thank you for your great feedback and for passing on your recommendation to your friends, we really appreciate it! We hope you love your system and are getting some great savings.
Kind regards, CPC

The reviewer stated that an incentive was offered for this review

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Kerryn

KerrynCentral Highlands and Goldfields, VIC

Great service

published

Pedro and Jake gave a great presentation and happily answered all our questions. They were very knowledgeable and generous with their time and very professional and easy to talk with. We ended up purchasing a solar system and can’t wait to gave it installed!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Kerryn,
Thank you for such great feedback! We will be sure to pass on your kind words to Jake and Pedro. It's always great to hear that our consultant are informative and professional. We hope you enjoy your system and savings!
Kind Regards, CPC

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Helen S

Helen SCentral Highlands and Goldfields, VIC

Pedro is extremely knowledgeable and personable

published

We’ve finally signed up for our 15kw system, with the help of Pedro this evening. Very knowledgeable and prompt with calculations, inspiring trust. Very happy with service received so far.

Customer Service
Incentivised ReviewNo
Panel PurchasedSungrow
System Size15 KW
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1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Helen,
Thank you for your feedback! It's great to hear that Pedro was informative and helpful. We hope you enjoy your system and look forward to hearing about your savings!
Kind regards, CPC

Jade Polidano

Jade PolidanoCentral Highlands and Goldfields, VIC

Professional and Friendly

published

Clean Power Co sent Alfred around to quote on a 6.6kw system. He was very informative and there was no hassle with communication or answering any of our questions. We were quite impressed with his service and negotiation skills so we went ahead with him. Would recommend to anyone who wants to look into solar for their home!

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
System Size6.6 KW
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Jade,
Thank you for your feedback! It's great to hear that Alfred was professional, informative and able to answer al of your questions. We really appreciate you passing our details on, thank you!
Kind regards, CPC

Service was friendly and professional

published

Our sales rep gave a very clear explanation of the system and how it works. Not evasive when an answering any questions and was upfront about everything, although he did eat alot of our biscuits!! Haha. Can't wait for the system to be installed and start saving some money!

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co
Steve

SteveIllawarra, NSW

Excellent product. Excellent business.

published

We would like to thank the great Wollongong Clean Power team for the excellent way in which they manage their business. Every aspect of the job has been done with a genuine concern to provide the best product along with sound advice.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedElite
System Size6 KW
Purchase PriceA$10,000.00
See all answers
1 comment
Clean Power Co
Clean Power CoClean Power Co

Hi Steve,
Thank you very much for your review. We pride ourselves on giving the best customer service possible, so it's great to hear you have had such a positive experience! We will be sure to pass on the feedback.
Kind regards, CPC

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Questions & Answers

Anthony L.

Anthony L.asked

Can someone please tell me if the "conservative" estimates of savings (earnings) from their new Clean Power systems were close to those discussed in the initial meeting?

No answers
Stuart C.

Stuart C.asked

Hi, did the projected power credits with you supplier compare to what was projected? Thanks,

No answers

Get an answer from our members and Clean Power Co representatives

Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberYes
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer

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