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Clean Sleep

Clean Sleep

2.5 from 8 reviews · View Statistics
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Reviews

2.5
8 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(5)
  • Customer Service
    2.5 (8)
  • Transparency
    2.4 (8)
  • Timeliness
    2.7 (7)
  • Job Satisfaction
    2.7 (7)
  • Rates and Fees
    3.4 (5)
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DO NOT PAY UP FRONT - DO YOUR RESEARCH

published
Customer Service
1/5
Transparency
1/5
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Unhappy customer
Unhappy customerSouthwest, VIC
  • 2 reviews
  • 1 like

Did an awful job

published

Had a call night before doing a carpet repair job for us to defer from Saturday to Sunday because his van broke down. We couldn't change days so we said cancel the job if he can't make it. He got a car and came down to do the job. Wasn't happy to be there, repair work he did was so bad - he stuck bits of carpet to the underlay and make no great effort to make it look decent and the room stunk!! Cost nearly $500 for a rubbish job which he spent an hour on, we wish the job did get cancelled. Complained to the company but never rang me back. Never even gave me an invoice or receipt, had to pay into an account on the spot. Avoid this business!

Customer Service
1/5
Transparency
1/5
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Very Nice Experience Working

published

Satisfied with the service and quality of work. On-time, and very easy to deal with. The carpet is very clean and very helpful in explaining the process before and after. Will use their service again in the future. Good price as well.

Customer Service
5/5
Transparency
5/5
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The reviewer stated that an incentive was offered for this review

Awesome Quality of Work

published

Awesome Quality of Work. The easy booking process, great price and no hidden charges, and quick and effective carpet cleaning. All the stains were removed from my carpet and it looks new again. Thank you.

Customer Service
5/5
Transparency
5/5
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The reviewer stated that an incentive was offered for this review

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Peter S.
Peter S.South East Queensland, QLD
  • 2 reviews
  • 1 like

Amazing Work

published

Samuel and Gavin did an amazing job on our carpet, lounges, and rug. I had previously paid a rug cleaning company to take our rug away and get professionally cleaned. It was expensive and came back with old stains. However, after Samuel cleaned it now looks brand new with no stains! Would definitely recommend this company.

Customer Service
5/5
Transparency
4/5
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The reviewer stated that an incentive was offered for this review

jessandjames
jessandjamesSouth East Queensland, QLD
  • 2 reviews

Rug left waterlogged and ruined

published
Customer Service
1/5
Transparency
1/5
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Disappointed customer
Disappointed customerCanberra 2600, ACT
  • 2 reviews

Terrible

published

I’d give it a worse review if I could. Provided additional services I specifically said I did not want which I then had to pay for, then gave me the run around about managers not being in the office and who I can talk to about payments and a refund. Then said ‘as a favour’ they would refund me half the money for a service I did not want and provided when I told them not to. They also act under multiple different business names. Do not trust this company.

Customer Service
1/5
Transparency
1/5
Incentivised Review No
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Jim
JimGriffith 2603, ACT
  • 2 reviews
  • 6 likes

Beware of this company

published
Customer Service
1/5
Transparency
1/5
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