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Super quick results.
Had dramas taking and uploading pictures for ID as I am not real tech savy but results ultra fast. Received police check day after applying. Cheaper than others too. Thank you.
Easy and quick response.
Got my National Police Check and I had it the day after I filled all my information out. It was a quick and easy process. I would recommend it to everybody who wants to get it.
So easy and so fast
A straightforward process, and cheap in comparison to other sites. I received my Check in a matter of hours. The 100 points required was easy to achieve - all in all a very positive experience.
So frustrating doing my NSW RSA
The assessments have questions in them that aren't answered in the course content, if you get one of the multiple choice answers wrong, you have to do the entire assessment all over again. sometimes one question requires you to re arrange 7 categories so its a nightmare. At this point you're probably thinking, why don't you just google the answers? Well as it turns out a lot of their information is outdated or just straight up incorrect. Took me a solid few days to finish the course in between doing other stuff and redoing each assessment 5 times. Worst experience I've had with doing an RSA
You get what you pay for
I put in national police check which is priced at $41 dollars. It has been over 3 weeks and still no police check! Do not bother to go with this company. The upload of information was tedious and difficult much more than required by other companies. Don't be a cheapskate like me and pay a few dollars extra. Don't say I didn't warn you.
Most terrible place to apply for FPC
Applied for Federal Police Check, Sent multiple time documents for 100 points check, and they keep sending Automated email stating Incorrect Document supplied. Customer Service Assistance phone number on website keep stating to contact via email and you get same response via automated reply, very frustrated.
very cumbersome and they require so much more than any post office or police station needs. Seemed like a 400 point check rather than 100 and seriously why do they need a copy of your ATM card or medicare card when they have your Passport and Drivers Licence?. Had I not had to pay before starting the application, Id have paid a bit more for a better service. I became concerned after having to upload copies of 4 documents - this is not required on other sites. I imagine paying upfront locks you into this terrible service, which is a strategic mo...ve by the company. Ive used CV Check in the past and it was 100% easier. There are also no guartantees your personal information does not leave them, but you dont know that either until you hit sign and submit. By then they have your money, so you simply assume the position or lose your money.
More than happy with Clear to Work and their assistance.
They were very prompt with communications and very fair when l needed assistance. I could not fault the way things were carried out. They were very efficient with time control and service.
Very slow service
I am still waiting for the Police check certificate after nearly one week applied and no idea when I can have it.not good service at all though I can have for 24hours
Fast efficient service
Clear to Work provided my criminal history check in under 24 hours. This included a request for me to resubmit a card used in my identification. All for a very reasonable price.
A little confusing
I had trouble with the PURPOSE..I put UBER DRIVER which failed the assessment process.. they wanted DRIVER ACCREDITATION...in that field..it took 3 go's to get it right which became a little expensive
Take your money then tell you they can't help you.
My wife went through the process only to find her passport had just expired. She had no other 'acceptable' document even though she had a drivers license and other lesser forms of ID. They were not helpful. They took her money but did nothing. You still have to go through an ID process to get a passport whether it is expired or not. At least she should have got her money back.
Very happy with Clear To Work. They are the cheapest and fastest provider of police checks in Australia. I will be using their services for the rest of my working life!
Fast online response
Kudos to the company, very fast and reliable service. The instructions where clear and precise. Easy to understand and i would always recommend this company to other people as well.
Site not fit for purpose for an aged person
I found this site incredibly unhelpfull.You can only reach them by email.I went to another site and spoke ON THE PHONE to a wonderfully helpful lady who listened to my problem and said there was a way around my problem.Within 2 hrs I had my certificate.I made a massive and expensive mistake choosing this provider.If you have o problem beware.
Debit card was written on it!!!
Was initially pulled up by saying Bank card was not correct type.
Send back same image with “debit” text highlighted.
Unnecessary delay it what was an otherwise very quick turnaround!
very happy thanks , may need to make it a little easy for some people to go though the context , some of the things that are required could be made easy .
WORST police check ever the telephone number provided only tells you to go on the FAQ to find the answer yourself, doesn't issue a refund if they dont tell you why the ID is denied, although it is a true ID of yourself, no assistance when you can't find the answer.
AVOID AT ALL COST..!!! DO NOT USE CLEAR TO WORK
Misrepresentation of course
I took the SITXFSA001, SITXFSA002 which were requirement of the FSS certification as per their website. However they would not issue the NSW FSS because apparently there were additional units I had to take. There was no warning about this on their website when I enrolled.
I am happy to pay the difference to take the correct course. However the admin staff asked me to reenrol and pay the full price for the second course which I have already completed most of the units. Surely the ombudsman and fair trading need to look into this. This has been such a tough year for hospitality workers. We don’t need a training agency to take advantage of us like this.
Easy to use, fast processing. Perfect
Very easy to use. Staff are friendly and respond quickly to questions. Simple no fuss website. Would use again and would recommend. Applied and got the result the same day. Can't beat that.
Clear to work - and it worked!
Fairly easy to use and a quick outcome. I got the result the same day. Given the option for web cam pictures or to download which made it simpler. Follow the prompts and it is done!
Dont choose this for rsa
Pay up front did the course took about 5 hrs, passed then they want you to act out in videos WTH. What a waste of time and money. Chose another course took about an hour and payed after I passed course. Stay away.
Terrible service Clear Work
Don’t used this you will regret.I pay $79dollars double paid at the same day I ask for refund I have my ref, and my invoices no refund happened send u
Only RSA online course I have ever been asked to do video record of myself.After already doing all assessments , but take money and offer no refund , should display video record is necessary, so people are aware
The service was Fast and reliable! Got mine same day! Will recomend to others! I was happy to recieve it the same day! I was expecting it. It was an amazing service!
Review collected in partnership with Clear to Work
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