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Clear to Work
3.3 from 366 reviews · View Statistics
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Kuma
KumaPerth, WA

Didn't finish

published

I paid extend 99 percent was clear but didn't able to finish lose money spent 7 hours still I am trying but can't do it guys help regarding this issues

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Dmitry
DmitrySydney
  • 7 reviews
  • 6 likes

Fast service in my case, though the the number of identity documents requested is exhaustive

published

The good: received results within 24 hours ... well done!

The not-so-good: asked to upload 4 identity documents, passport alone or driving license was not enough, needed to also suppply Medicare and Private Health Insurance, and for some cards was required 2 photos, front and back. Took almost an hour of my time.

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Wasn’t able to obtain my certificate but got a refund.

published

I tried to complete a certificate for food handling and was unaware until after I’ve made a payment that I would need to have a supervisor at an actual workplace sign off for me. This wasn’t possible because I need the certificate to be allowed in the kitchen. I explained this to them but they said I can’t be refunded, after pushing to speak to the boss we settled on a refund a few days later.

Incentivised Review No
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kspranklin
kspranklinNorth Queensland, QLD
  • Verified

Super speedy, great customer service

published

Only challenge I had was when I took a photo that wasn't clear and couldn't change it before submitting. I emailed a clear photo, fast response and check shortly after.

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  • Verified

Good service

published

Easy to apply. Only issue is taking a selfie picture is a bit tricky. Otherwise straight forward. Got processed quickly. Not sure if its cheaper that other organisation though. Thank you

Incentivised Review No
Clear to Work
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Thank you Vikashsingh, we appreciate that you took the time to review us and to share your experience using Clear to Work.

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Andy
AndyVictoria
  • 2 reviews
  • Verified

Quicker to receive the result then to apply.

published

Unfortunately it took longer to fill in the necessary information and upload photos then it took to get back the results.
It's necessary to be able to review the finished input.

Incentivised Review No
Clear to Work
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Thank you for your feedback Andy, we are glad to hear that we were happy with your experience using Clear to Work.

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  • Verified

A little confusing

published

I had trouble with the PURPOSE..I put UBER DRIVER which failed the assessment process.. they wanted DRIVER ACCREDITATION...in that field..it took 3 go's to get it right which became a little expensive

Incentivised Review No
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Jim Kim
Jim Kim
  • 2 reviews
  • Verified

Debit card was written on it!!!

published

Was initially pulled up by saying Bank card was not correct type.
Send back same image with “debit” text highlighted.

Unnecessary delay it what was an otherwise very quick turnaround!

Incentivised Review No
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Not exactly easy to use

published
Incentivised Review No
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Derek Houston
Derek Houston
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Peter
PeterSydney
  • 7 reviews
  • 3 likes

National Police check

published

After initial concern due the provider did not update their address in application process after their changed their premises, issue was resolved with their admin team and Police check was received in few hours.

Incentivised Review No
Clear to Work
Clear to WorkClear to WorkSend a private message

Thank you for taking the time to provide feedback and to review our service Peter. We are glad to have been able to resolve this with you and appreciate you bringing this to our attention.

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Stacey O'Sullivan
Stacey O'SullivanIllawarra, NSW
  • Verified

Quick and Easy

published

Clear to Work was a quick and easy application process for a National Criminal Check. It also made additional checks easy as I required updated checks. Being able to log in and view my checks made it a great platform if I was away from the office and needed access to the check.

Incentivised Review No
Clear to Work
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Thank you for your feedback Stacey, we appreciate that you took the time to share your experience using Clear to Work.

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  • Verified

Speedy result

published

I spent over an hour completing this form having to provide 4 x ID. My Medicare card would not be accepted (expiry date) for some reason. Ended up having to provide a debit card picture & number which I didn't want to do. I would have thought a category 1 & 1 other would have been sufficient.

The ID component of this form was excessive and time consuming.

Incentivised Review No
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Adams
AdamsPilbara, WA
  • 2 reviews
  • Verified

Frustrating but finally worked out...

published

I found the process in the beginning a little frustrating. I needed to have visa papers which can take up to 14 days. Luckily my visa papers came through within 24 hours so I was able to continue. If it had've taken 2 weeks then I would have lost my payment (non-refundable). Perhaps before the payment is made it should be made clear what documents are needed to complete the process.
Also uploading photos was also a problem but I persevered over 2 days and got through it.

Incentivised Review No
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Stephen A.
Stephen A.Greater Melbourne (Outer), VIC
  • Verified

Quick turnaround and easy to lodge application.

published

The application process was painless and easy to follow along, I loved that it would save my progress automatically so I could come back and resume with the appropriate documents. Very hassle free and I'm pleased that the results came back within one business day - very fast, thank you!

Incentivised Review No
Clear to Work
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Thank you Stephen, we are very happy to hear that you found the process simple and convenient and we appreciate you taking the time to share your experience

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Geoff L.
Geoff L.South East Queensland, QLD
  • 2 reviews
  • Verified

Excellent Service, small hitch with application

published

Fast Service, staff very helpful, second application in two years, delays with Medicare again, some information at application time would be extremely helpful. excellent value for money , would highly recommend Geoff L.

Incentivised Review No
Clear to Work
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Thank you for your feedback Geoff, we are glad that you were happy with our service. Your comments have been forwarded to our team.

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Questions & Answers

Renee G.
Renee G.asked

Is it against rsa laws to borrow money off a customer if you work in a club

No answers
Sandra Dowie
Sandra Dowieasked

What is the correct steps to question 2 on final assessment. $60 put in machine but only credited $20

3 answers
MUSSOBOY
MUSSOBOY
Clear to Work
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Clear to Work
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Sarah
Sarahasked

Please help.
What is the purpose of mandatory liquor signage for businesses in NSW?
A. to advise customers of the rules or restrictions in place for that business
B. to inform staff about the possible penalties they could face if they break the law
C. as a tool for staff to use (point to) when refusing service or enforcing time outs
D. to take the responsibility of minimising harm away from the business
E. to provide customers with a breakdown of all alcoholic beverages on sale on the premises

No answers
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