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Clear to Work

Clear to Work (page 3 of 10)

3.3 from 388 reviews · View Statistics
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Daniel J.
Daniel J.South East Queensland, QLD

Comprehensive, excellent customer service

published

Completed an online RSA course.The course itself was informative and comprehensive, with better questions than other courses. Customer service was excellent, with all issues dealt with quickly and effectively with no back and forth required.

Clear to Work
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Thank you for your kind feedback Daniel, it is much appreciated by our team. We are so glad to hear that you were impressed by our online RSA course

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  • Verified

Functionality was faulty

published

when uploading photos of my ID i would select 'continue' and a box came up "are you sure you want to delete this photo". You select no and and goes back to the 'continue' option. After trying to select 'continue' multiple times you still get the 'are you sure you want to delete this photo' box come up.
It wasnt until you selected 'back' on the top of your internet browser and went back to your 'home page' and continued your check that it came up as the photo was successfully uploaded. Sometimes pressing back logged me out and i would have to log back in.
This happened with all forms of photo ID front and back. So very time consuming.

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Maria Sourris
Maria Sourris
  • 2 reviews
  • 2 likes
  • Verified

Wow!!! Super quick

published

was super quick took 4 hours to receive report. very impressed!!! The uploading of documents was a bit of a pain but I guess they need all that information to process it.

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Needs work

published

Asked for assistance and got none, so it would seem the digital assistant was not working
Why do you need to photograph the back of a passport!
Tried to put in a number for Medicare card and the window was just blank had to go to another card.

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Haiyu Yang
Haiyu YangMetropolitan Adelaide, SA
  • Verified

Fast process for criminal history check

published

The whole process is clear and professional. The respond is really quick. The whole process is super quick and got the result at the same day. Perfect service highly recommend

Clear to Work
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Thank you Haiyu for your kind feedback, we are very pleased to hear that you were satisfied with our service

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  • Verified

Review

published

I requested the police check from clear to work one day and received the update the next day. I didn't think it would be so quick.
Was great promt and easy to follow.

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Thank you for taking the time to review our service Susana, we are very glad to hear that you were satisfied with your experience.

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  • Verified

Fabulous service

published

Result received within hours. I have used clear to work for the last 3 years, and they have always provided an efficient service. I recommend using them for your police checks.

Clear to Work
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Thank you for your kind feedback Beth, we really appreciate that you took the time to share your experience using Clear to Work

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Peter
PeterSydney
  • 7 reviews
  • 3 likes

National Police check

published

After initial concern due the provider did not update their address in application process after their changed their premises, issue was resolved with their admin team and Police check was received in few hours.

Clear to Work
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Thank you for taking the time to provide feedback and to review our service Peter. We are glad to have been able to resolve this with you and appreciate you bringing this to our attention.

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  • Verified

Hardest one I've done.

published

Sorry I personally found it hard and I maybe should have used the police check from last time.? Just the up loading and on line help. Very confusing for me anyway.

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Graeme Gardner
Graeme GardnerSouth East Queensland, QLD
  • Verified

simple, easy and efficient

published

Had to get a quick check done prior to commence a new job. The process was simple to follow and had a speedy response back in time to start my new role.

Clear to Work
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Thank you for your feedback Graeme, we are so glad to hear that you were happy with our service. All the best for your new role!

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  • Verified

Simple and quick response!

published

The website was very easy to use with simple instructions and a quick turn-over process! I received my results the following day via email. Would definitely recommend to others who need a police check.

Clear to Work
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Thank you so much Amelia, we appreciate that you took the time to leave feedback on your experience.

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Charley Zheng
Charley Zheng
  • 2 reviews

Change of heart

published

I recently had an issue with Clear to work, not happy, but hats off to the management team, got back to me straight away and gone very much above and beyond to make sure the issue was sorted. Well done to the guys at clear to work. Issues can always arise, but you can be certain they will look after you.

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Stacey O'Sullivan
Stacey O'SullivanIllawarra, NSW
  • Verified

Quick and Easy

published

Clear to Work was a quick and easy application process for a National Criminal Check. It also made additional checks easy as I required updated checks. Being able to log in and view my checks made it a great platform if I was away from the office and needed access to the check.

Clear to Work
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Thank you for your feedback Stacey, we appreciate that you took the time to share your experience using Clear to Work.

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Sabrina Brook
Sabrina BrookCentral Highlands and Goldfields, VIC
  • Verified

Great service

published

I found the process to be good but it was a little difficult uploading documents because it kept saying they were over sized all the time. It would have been a much faster process if it uploaded the standard size documents.

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Thank you for your feedback Sabrina

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Jeanine Phillips
Jeanine PhillipsGreater Melbourne (Outer), VIC
  • Verified

Required quick Police Check - received in under a day!

published

I went on the internet looking for an efficient and affordable police check service and I found Clear to Work site. Easy application process although you do have to have access to ID and photos of them to get through it but just being thorough. I was delighted to receive my Police Check in under a day!!
Brilliant - very Happy 5 stars!!

Clear to Work
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Thank you for your feedback Jeanine, we appreciate that you took the time to share your experience using Clear to Work.

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Easy refund and very quick service!

published

Have been really quick responding and they responded well when I asked information and for my refund .

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Thank you for your kind feedback Geraldine

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Amazing customer service and quick and cheapest!

published
Clear to Work
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Thank you for your amazing feedback, we are very glad to hear that you were happy with our service and hope that you enjoyed your course.

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Callista Glowacz
Callista GlowaczMetropolitan Adelaide, SA
  • Verified

Quick

published

Quick and cheapest I find. Had response in 24hrs. Very happy with the result as have used others in the past and this was the quickest and most simplest for a report.

Clear to Work
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Thank you so much for your feedback Callista - we really appreciate it and are glad to hear that you were happy with our service

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  • Verified

Quick service

published

I got my certificate in 10 minutes or so.
I just want to mention that one step is not defined clearly but they had a quick followup and in the end, they didn't even need the extra document (which is fine, of course).
All good in the end.

Clear to Work
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Thank you for taking the time to share your experience using our service Andrea, we really appreciate the feedback.

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Yvette Homewood
Yvette HomewoodCentral Highlands and Goldfields, VIC
  • Verified

Quick and easy format

published

Clear to work was very quick and easy to use I would recommend any to use. I had mine within a couple of hours, great layout of website. Thank you

Clear to Work
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Thank you so much for your review Yvette, we are so glad to hear you found our site easy to use and that you were happy with the service.

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  • Verified

Perfect

published

Good service and fast service ,no body is so fast and accurate..I would recommend to my all friends for your website..we always looking for something new and different..thank you very much

Clear to Work
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Thank you Virpal, we are pleased to hear that you were happy with your experience and would recommend us to others

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  • Verified

Easy application!

published

The application was easy.
Whenever I needed help, they reply quickly to inquiries. I encountered some internal error during uploading of my ID. They asked me to email it to them and they did the uploading themselves.
I received the result of my National Police Check within the day.

Clear to Work
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Thank you for taking the time to share your experience Mary, we appreciate your kind feedback

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Leelee
LeeleeDarling Downs, QLD

Police check documentation upload etc

published

I want to say a massive THANK YOU to Nadine from Clear to work and info for all their hard efforts to complete a difficult situation and assist me by showing kindness throughout this whole process, I am amazed at how kind and considerate Nadine has been to myself and never gave up to see this check finalised. This was a trying time for me that could have been stressful but it wasn't.
Nadine you are wonderful at your job and i recommend anyone use this company as this process was made easy for me.
Thank you everyone i appreciated all your hard efforts on my case.
Take care team.

Clear to Work
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Thank you so much for your kind feedback Leelee. We are so glad to hear Nadine was able to assist and help you through your application.

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  • Verified

Intuitive to use

published

The steps for the procedure we needed were well documented with clear examples of what exactly was required. The fact that all of the types of documents that could be used for each category were listed out was very helpful.

Clear to Work
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We are very appreciative that you took the time to share some feedback on using our system Maria, thank you.

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Stephen A.
Stephen A.Greater Melbourne (Outer), VIC
  • Verified

Quick turnaround and easy to lodge application.

published

The application process was painless and easy to follow along, I loved that it would save my progress automatically so I could come back and resume with the appropriate documents. Very hassle free and I'm pleased that the results came back within one business day - very fast, thank you!

Clear to Work
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Thank you Stephen, we are very happy to hear that you found the process simple and convenient and we appreciate you taking the time to share your experience

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Page 3 of 10

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