1 photo
Clearly

Clearly

4.3 from 924 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    2.6 (16)
  • Return Claim MadeYes · No (21)
  • Shipping
    2.7 (13)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Great look not so perfect quality

published

Actually , some what dissatisfied , one of the contacts had a burr on the outer edge. This caused irritation and forced me to discontinue using it after about 7 hrs .

Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Jennifer N
Jennifer NGreater Melbourne (Metropolitan), VIC

Poor product this time around.

published

Your service is great but I’m unhappy with the brand. The lenses are quite flimsy. Also, every second or third lens sticks or irritates and has to be changed.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Prati
PratiPerth, WA

Blurry vision!!

published

I don't know why but my vision got blurry as I tried them on. But the delivery was on time.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Aussie Jay
Aussie JaySouth East Queensland, QLD

Poor Invoice Details for Australian Health Fund Claims

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Optical Retailers

Find out how Clearly compares to other Optical Retailers

Know better, choose better.

Compare all
John
JohnFar West, NSW
  • 2 reviews
  • Verified

Not happy at all...

published

Not happy at all with these Sunglasses!
The prescription Sunglasses gradient lenses are far to dark.
I just wonder why these people who cut the lens do such a bad job, after all you just put the gradient lens into the machine correctly and it's done!
Obviously "Clearly" needs to take control of people preparing glasses.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Did not change my eye colour.

published

Store was great to navigate through. Quick delivery as well.
Unfortunately the coloured lenses did not have enough pigment in them to change my natural eye colour. They were also more rigded than expected.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
OllieM
OllieMSydney, NSW
  • 7 reviews
  • 8 likes

Parcel received three weeks later. Not happy.

published

Reordering on site was easy. However, I received contacts three weeks later. Not happy. Am hesitant to buy from them again.

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Mel
MelPerth
  • 3 reviews

Great foe contact lenses, not so good for glasses

published

The site and ordering process is simple and the glasses were cheap. However, I did not expect them to arrive and literally fall apart on my face on the first wear. They promised to reissue them quickly - as I had bought them to travel - but they didn’t in fact arrive until 2 weeks after i returned so that was also disappointing. I can’t say to th quality of the second pair, I’ve worn them once only and they stayed together but I bought auto darkening sunglasses (can’t think of the proper term) and they only go slaughter grey in full sunlight so won’t be wearing them again.

Product Quality
2/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Erol
ErolGreater Melbourne (Outer), VIC
  • 3 reviews
  • 3 likes

Ok, but not great quality...

published

Mirror tints were not perfect. Imperfections on the tint as you can see near my thumb. I suppose what you pay for is what you get.
Will probably source from somewhere else next time...

  • Thumbnail
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Optical Retailers

Find out how Clearly compares to other Optical Retailers

Know better, choose better.

Compare all
isis
isisSouth East Queensland, QLD
  • 14 reviews
  • 7 likes

Looking elsewhere

published

I would rather pay more and buy from a traditional shop. The glasses usually don't suit me and therefore not good value. I have a lot of pairs I've never worn.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Anna
AnnaSydney, NSW

Declining Service

published

This company used to be quick to act and provide good service - the decline over the past two years is madness - I am now looking for a different online supplier - poor

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Chan
ChanPerth
  • 5 reviews
  • 5 likes
  • Verified

Poor internal control in processing online order

published
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Optical Retailers

Find out how Clearly compares to other Optical Retailers

Know better, choose better.

Compare all
Mel
MelGreater Melbourne (Metropolitan), VIC
  • 3 reviews

They are the wrong colours that were delivered

published

I ordered 3 different colours and I received 2 blue in the same colour and the brown doesn’t look the same as the picture.
It took a long time for delivery

Product Quality
4/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Did not meet the expectation

published

Hi
Everything good except the product. I found for a monthly contact lens one of them failed on the first day. They felt in my eyes more like a disposable daily lens. I have not used them again after the first day and chosen to go back to finding something else

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Disappointed

published
Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

Get an answer from our members and Clearly Contacts representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.