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Clearly

Clearly

4.3 from 923 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.5 (26)
  • Return Claim MadeYes · No (31)
  • Shipping
    3.7 (21)
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Jeff M.
Jeff M.Perth, WA

You get what you pay for.

published

With everything check the quality as much as you can before purchase. I will be reverting to the original brand I received through Clearly.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Peter
PeterPerth, WA

it just took to long to receive them, even after they sent a second lot of contacts lenes

published

Very good service to send a second package after the first did not arrive, just took well over a month to receive my lenses.

Product Quality
5/5
Shipping
2/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Jenex
JenexSydney, NSW
  • 2 reviews

They fit well - the non reflective doors not work and that's a problem.

published

The sites is well constructed and easy to navigate- the frames are perfect - the non reflective coating is not very good.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Overall good for the price. Lenses AR coating not effective

published

Can't complain much for the price. Delivery roughly on time. Lenses' anti-reflective coating however is not very effective when compared with my other pairs using Essilor lens, reflection from my own eyes is extremely noticeable especially when you look at something dark.

Lenses: Thin Air BlueReflect™ Lenses with C Shield

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Quality is not great

published

Item is as described but frame details show poor quality. First Ray Ban for me. May be other frame will be better.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Do the job, but were not as expected.

published

Glasses do the job, however they are not the same as the pictures, much darker at the front. Fit is also average, they slip down, when even $3 sunglasses fit without problem.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Larry Whiting
Larry WhitingGreater Melbourne (Inner), VIC

Value for money

published

OK for what I ordered
replacement glasses ok for straight forward vision but I must turn my head to have clear vision to either side something I'm sure I will adjust to as I do more driving with the new glasses
Fitment improvement is better

Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Naur
NaurCanberra 2600, ACT

Products aren’t very comfortable or vivid which is unfortunate as I was really looking forward to them.

published

Store was easy to navigate.
Range was simple.
Product was ultimately a disappointment, they were very uncomfortable, abrasive, cloudy, and colour was not even visible.

Product Quality
2/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Dean C.
Dean C.Greater Melbourne (Outer), VIC

Second time purchse

published

order processed quickly again, unfortunately they use Auspost for despatch, last year got glasses within 1 week, this year it took 4 :( If they changed their choice of delivery partner would definitely recommend them for future purchases

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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KJR
KJRSydney, NSW

Clearly Prescription glasses

published

Can’t fault the site for quality of glasses and service the problem I had is that I don’t know if my script was incorrect or my glasses came with the wrong prescription, can’t read with them but they look nice :-)

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Sundas A.
Sundas A.Illawarra, NSW
  • Verified

Service was excellent, product wasn't

published

The service was very good within a day we had received the product.

I have ordered the product for my husband after reviewing the reviews on the website, but unfortunately my husband is not at all satisfied with the product. He only used once but with no improvement on his vision he is not using it any more.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Andrey
Andrey
  • 2 reviews

Good glasses, not the best delivery.

published

The package was left in the neighbours letterbox for 3 days and status was "delivered" lucky my neighbour brought it to us.

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
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Nice Frames

published

They are lovely Glasses but I can't wear them as I think I needed to my PD but other than that they are nice.

Incentivised Review No
Return Claim MadeNo
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Great

published

Easy to navigate options. Wish there were more colour options. My contacts felt big and itchy on my eyes. And kept moving

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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First time purchase from cleary

published

Contacts are very hard to fit properly . Delivery etc was very good . Will see if you have better quality lenses when I order again

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Page 1 of 2

Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

Get an answer from our members and Clearly Contacts representatives

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