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Clearly

Clearly

4.3 from 923 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    4.4 (53)
  • Return Claim MadeYes · No (59)
  • Shipping
    4.4 (46)
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  • Verified

Value for money

published

Value for money. Good range available. Got what I paid for. Cheap but reasonable quality for price. Thanks for making glasses affordable.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Clearly Purchase

published

Very satisfied with my purchase, easy to make this order and quick delivery would recommend this service to friends and family

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Tim
TimMetropolitan Adelaide, SA
  • 2 reviews

quick service, good product

published

I got prescription sunglasses. Really like them. They take some getting used to after switching from my everyday glasses, which probably can’t be blamed on the sunglass manufacturers, but I slightly do anyway. Once adjusted, really like them. Use for golf and working well.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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David
DavidSydney, NSW

great

published

Needed phone assistance to understand/choose script data for Access Lenses.
There wasn't enough/any information on choosing/entering "Near-Add and/or Inter-Add" script data for Access Lenses (Computer Glasses.)

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Fast Delivery

published

Very easy to order, good competitive prices and always fast delivery. My go to for contacts. Great they partner with Shopback also.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Rachel
RachelGreater Melbourne (Inner), VIC

Small issue

published

The online buying experience was good. It was easy to navigate the site and find the products I needed. However there was a strange problem for me when trying to make payment. One of the buttons didn’t work, and I couldn’t proceed to the next payment page. I went on instant chat and the person I was speaking to was kind enough to complete the purchase for me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Kathy M.
Kathy M.Sydney, NSW
  • 2 reviews

Happy

published

They look great, easy ordering and accurate description. Frames were a bit lighter than I expected but love the green colour - had trouble finding similar in a physical store (and then they were twice the price).

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Suzee
SuzeeSouth East Queensland, QLD

Order availability

published

Contacts are what I have always been ordering but went through you as I thought it would be only 3-5 day delivery but they weren’t in stock so took 2 weeks. I wish I had of known at order time that you didn’t have them in stock as I was desperate for them. I think on your site you should be able to see straight away if they are available or not or at least offer something similar that is

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
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Cheaper alternative

published

I was really surprised at how much prescription glasses cost on Clearly as my glasses usually cost over $600 a pair at OPSM because of my high prescription degree but i was able to get glasses and frames for myself for less than $300 on Clearly however the nose pad is a bit hard and has scratched my nose and forehead when i lift it above my face to place it on my head for a sec. Other than that, i will definitely continue buying glasses from clearly from now on.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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How about Just, yes I received my delivery

published

Really , just clicking yes i received my delivery would be enough, sick of all these reviews as they take time and are annoying

Incentivised Review No
Return Claim MadeNo
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Wanda
WandaSouth East Queensland, QLD
  • 3 reviews

Good , delivery bit slower than normal, but ok

published

As per description, virtual help was great .
Had to change the prescription through store .
Have to use this brand, as only choice available .

Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Alan
Alan
  • 2 reviews

Thank you very much and yes I am Happy with my new glasses.

published

i am buying again from previous purchases.
The service from sales staff are excellent - and delivery was quick.
Just a comment on why I shop with Clearly - the answer is PRICE.
It appears CLEARLY has been establishing its customer base and is now moving towards charging commercial pricing like Specsavers.
Stay in your Bubble Cleary you have a great market for your product.
Keep your pricing down...not like the others.

Regards, Alan

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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dazleb
dazlebGreater Melbourne (Outer), VIC
  • 2 reviews

Excellent frames for price

published

Easy to find and check out glasses. Very good range of budget frames. Frames I chose were very cheap yet good quality and great style.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Joanne
JoanneQueensland
  • 2 reviews
  • 1 like

Good contacts

published

Great contacts
Quick delivery
Surprise gifts
Exactly what I ordered
Always on time
Great communication
Very competitive price
Easy to navigate website

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Easy, fast, Convenient

published

Easy, fast, secure, convenient process. Got my contacts for great price and quick delivery. Also had good selection of products to order from.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

Get an answer from our members and Clearly Contacts representatives

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