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Clearly

Clearly

4.3 from 800 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.2 (44)
  • Return Claim MadeYes (3) · No (44)
  • Shipping
    3.3 (38)
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masud
masudGreater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes

Glass fitting was below average. Not satisfied indeed.

published

Glass fitting was below average. Right glass is kind of loose. Both glass not equally fixed. It makes cracking sound. Not satisfied indeed.

Incentivised Review No
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Overall good for the price. Lenses AR coating not effective

published

Can't complain much for the price. Delivery roughly on time. Lenses' anti-reflective coating however is not very effective when compared with my other pairs using Essilor lens, reflection from my own eyes is extremely noticeable especially when you look at something dark.

Lenses: Thin Air BlueReflect™ Lenses with C Shield

Product Quality
3/5
Shipping
4/5
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mitchbukka
mitchbukka
  • 3 reviews
  • 1 like

Good prices, terrible service

published

Order took 33 days longer than estimated, nearly 2 month wait on my order. Customer service is difficult to understand

Product Quality
2/5
Shipping
1/5
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Quality is not great

published

Item is as described but frame details show poor quality. First Ray Ban for me. May be other frame will be better.

Product Quality
2/5
Shipping
5/5
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Do the job, but were not as expected.

published

Glasses do the job, however they are not the same as the pictures, much darker at the front. Fit is also average, they slip down, when even $3 sunglasses fit without problem.

Product Quality
3/5
Shipping
3/5
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Glasses are not clear vision

published

I have had the prescription checked and made an appointment to have my eyes rechecked in the new year
Hopefully I can remedy the problem

Incentivised Review No
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Service to delivery great and super fast.

published

Easy site to navigate and the prices great value.
The Product looks good but the frame is not very durable.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
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Larry Whiting
Larry WhitingGreater Melbourne (Inner), VIC

Value for money

published

OK for what I ordered
replacement glasses ok for straight forward vision but I must turn my head to have clear vision to either side something I'm sure I will adjust to as I do more driving with the new glasses
Fitment improvement is better

Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Did not change my eye colour.

published

Store was great to navigate through. Quick delivery as well.
Unfortunately the coloured lenses did not have enough pigment in them to change my natural eye colour. They were also more rigded than expected.

Product Quality
2/5
Shipping
4/5
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Naur
NaurCanberra 2600, ACT

Products aren’t very comfortable or vivid which is unfortunate as I was really looking forward to them.

published

Store was easy to navigate.
Range was simple.
Product was ultimately a disappointment, they were very uncomfortable, abrasive, cloudy, and colour was not even visible.

Product Quality
2/5
Shipping
3/5
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Dean C.
Dean C.Greater Melbourne (Outer), VIC

Second time purchse

published

order processed quickly again, unfortunately they use Auspost for despatch, last year got glasses within 1 week, this year it took 4 :( If they changed their choice of delivery partner would definitely recommend them for future purchases

Product Quality
5/5
Shipping
1/5
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KJR
KJRSydney, NSW

Clearly Prescription glasses

published

Can’t fault the site for quality of glasses and service the problem I had is that I don’t know if my script was incorrect or my glasses came with the wrong prescription, can’t read with them but they look nice :-)

Product Quality
3/5
Shipping
5/5
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OllieM
OllieMSydney, NSW
  • 5 reviews
  • 8 likes

Parcel received three weeks later. Not happy.

published

Reordering on site was easy. However, I received contacts three weeks later. Not happy. Am hesitant to buy from them again.

Product Quality
3/5
Shipping
1/5
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Mel
MelPerth
  • 3 reviews

Great foe contact lenses, not so good for glasses

published

The site and ordering process is simple and the glasses were cheap. However, I did not expect them to arrive and literally fall apart on my face on the first wear. They promised to reissue them quickly - as I had bought them to travel - but they didn’t in fact arrive until 2 weeks after i returned so that was also disappointing. I can’t say to th quality of the second pair, I’ve worn them once only and they stayed together but I bought auto darkening sunglasses (can’t think of the proper term) and they only go slaughter grey in full sunlight so won’t be wearing them again.

Product Quality
2/5
Shipping
2/5
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Erol
ErolGreater Melbourne (Outer), VIC
  • 3 reviews

Ok, but not great quality...

published

Mirror tints were not perfect. Imperfections on the tint as you can see near my thumb. I suppose what you pay for is what you get.
Will probably source from somewhere else next time...

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Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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