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Clearly

Clearly

4.3 from 794 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.6 (73)
  • Return Claim MadeYes · No (100)
  • Shipping
    3.3 (67)
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Kathy M.
Kathy M.Sydney, NSW
  • 2 reviews

Happy

published

They look great, easy ordering and accurate description. Frames were a bit lighter than I expected but love the green colour - had trouble finding similar in a physical store (and then they were twice the price).

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Suzee
SuzeeSouth East Queensland, QLD

Order availability

published

Contacts are what I have always been ordering but went through you as I thought it would be only 3-5 day delivery but they weren’t in stock so took 2 weeks. I wish I had of known at order time that you didn’t have them in stock as I was desperate for them. I think on your site you should be able to see straight away if they are available or not or at least offer something similar that is

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
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Cheaper alternative

published

I was really surprised at how much prescription glasses cost on Clearly as my glasses usually cost over $600 a pair at OPSM because of my high prescription degree but i was able to get glasses and frames for myself for less than $300 on Clearly however the nose pad is a bit hard and has scratched my nose and forehead when i lift it above my face to place it on my head for a sec. Other than that, i will definitely continue buying glasses from clearly from now on.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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How about Just, yes I received my delivery

published

Really , just clicking yes i received my delivery would be enough, sick of all these reviews as they take time and are annoying

Incentivised Review No
Return Claim MadeNo
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Wanda
WandaSouth East Queensland, QLD
  • 3 reviews

Good , delivery bit slower than normal, but ok

published

As per description, virtual help was great .
Had to change the prescription through store .
Have to use this brand, as only choice available .

Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Alan
Alan
  • 2 reviews

Thank you very much and yes I am Happy with my new glasses.

published

i am buying again from previous purchases.
The service from sales staff are excellent - and delivery was quick.
Just a comment on why I shop with Clearly - the answer is PRICE.
It appears CLEARLY has been establishing its customer base and is now moving towards charging commercial pricing like Specsavers.
Stay in your Bubble Cleary you have a great market for your product.
Keep your pricing down...not like the others.

Regards, Alan

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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dazleb
dazlebGreater Melbourne (Outer), VIC
  • 2 reviews

Excellent frames for price

published

Easy to find and check out glasses. Very good range of budget frames. Frames I chose were very cheap yet good quality and great style.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Did not change my eye colour.

published

Store was great to navigate through. Quick delivery as well.
Unfortunately the coloured lenses did not have enough pigment in them to change my natural eye colour. They were also more rigded than expected.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Joanne
JoanneQueensland
  • 2 reviews
  • 1 like

Good contacts

published

Great contacts
Quick delivery
Surprise gifts
Exactly what I ordered
Always on time
Great communication
Very competitive price
Easy to navigate website

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Easy, fast, Convenient

published

Easy, fast, secure, convenient process. Got my contacts for great price and quick delivery. Also had good selection of products to order from.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Desireeh
DesireehSouth East Queensland, QLD
  • 2 reviews

Quality products, reasonable prices

published

Ordering online was easy and the delivery was quick. Happy with the brand of contacts that I purchased, reasonably priced and good quality.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Tanya Fraser
Tanya FraserSouth East Queensland, QLD
  • 3 reviews

Great glasses for the price

published

Totally satisfied. Will probably spend a bit more next time to get thinner lenses but they are good.
The purchase process was easy and the glasses I chose look good.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Optical Retailers

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Good product and good service

published

A little disappointed that I didn't get any gummy bears like my partner usually does when he buys from clearly but the product is good quality and shipping time was pretty good considering current covid related delays with aus post.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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OllieM
OllieMSydney, NSW
  • 5 reviews
  • 8 likes

Parcel received three weeks later. Not happy.

published

Reordering on site was easy. However, I received contacts three weeks later. Not happy. Am hesitant to buy from them again.

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Dorothy
Dorothy
  • 6 reviews
  • 1 like

Difficult to claim from Health Insurance

published

Not happy! No receipt is given when you made an online purchase. I had to email to ask for one so that I can claim from my health insurance. Had to wait for 5 working days, meaning that I have to chase it again 5 days later to see if it arrives. Should not be that difficult. Receipt with provider number should be atomatically generated.

Product Quality
2/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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