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Clearly

Clearly

4.3 from 923 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.6 (110)
  • Return Claim MadeYes · No (142)
  • Shipping
    3.5 (96)
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Great look not so perfect quality

published

Actually , some what dissatisfied , one of the contacts had a burr on the outer edge. This caused irritation and forced me to discontinue using it after about 7 hrs .

Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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  • Verified

Value for money

published

Value for money. Good range available. Got what I paid for. Cheap but reasonable quality for price. Thanks for making glasses affordable.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Jennifer N
Jennifer NGreater Melbourne (Metropolitan), VIC

Poor product this time around.

published

Your service is great but I’m unhappy with the brand. The lenses are quite flimsy. Also, every second or third lens sticks or irritates and has to be changed.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Jeff M.
Jeff M.Perth, WA

You get what you pay for.

published

With everything check the quality as much as you can before purchase. I will be reverting to the original brand I received through Clearly.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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Prati
PratiPerth, WA

Blurry vision!!

published

I don't know why but my vision got blurry as I tried them on. But the delivery was on time.

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Aussie Jay
Aussie JaySouth East Queensland, QLD

Poor Invoice Details for Australian Health Fund Claims

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Clearly Purchase

published

Very satisfied with my purchase, easy to make this order and quick delivery would recommend this service to friends and family

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Peter
PeterPerth, WA

it just took to long to receive them, even after they sent a second lot of contacts lenes

published

Very good service to send a second package after the first did not arrive, just took well over a month to receive my lenses.

Product Quality
5/5
Shipping
2/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Tim
TimMetropolitan Adelaide, SA
  • 2 reviews

quick service, good product

published

I got prescription sunglasses. Really like them. They take some getting used to after switching from my everyday glasses, which probably can’t be blamed on the sunglass manufacturers, but I slightly do anyway. Once adjusted, really like them. Use for golf and working well.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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John
JohnFar West, NSW
  • 2 reviews
  • Verified

Not happy at all...

published

Not happy at all with these Sunglasses!
The prescription Sunglasses gradient lenses are far to dark.
I just wonder why these people who cut the lens do such a bad job, after all you just put the gradient lens into the machine correctly and it's done!
Obviously "Clearly" needs to take control of people preparing glasses.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
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Jenex
JenexSydney, NSW
  • 2 reviews

They fit well - the non reflective doors not work and that's a problem.

published

The sites is well constructed and easy to navigate- the frames are perfect - the non reflective coating is not very good.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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David
DavidSydney, NSW

great

published

Needed phone assistance to understand/choose script data for Access Lenses.
There wasn't enough/any information on choosing/entering "Near-Add and/or Inter-Add" script data for Access Lenses (Computer Glasses.)

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Fast Delivery

published

Very easy to order, good competitive prices and always fast delivery. My go to for contacts. Great they partner with Shopback also.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Rachel
RachelGreater Melbourne (Inner), VIC

Small issue

published

The online buying experience was good. It was easy to navigate the site and find the products I needed. However there was a strange problem for me when trying to make payment. One of the buttons didn’t work, and I couldn’t proceed to the next payment page. I went on instant chat and the person I was speaking to was kind enough to complete the purchase for me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Kathy M.
Kathy M.Sydney, NSW
  • 2 reviews

Happy

published

They look great, easy ordering and accurate description. Frames were a bit lighter than I expected but love the green colour - had trouble finding similar in a physical store (and then they were twice the price).

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

Get an answer from our members and Clearly Contacts representatives

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