Quality products, reasonable prices
Ordering online was easy and the delivery was quick. Happy with the brand of contacts that I purchased, reasonably priced and good quality.
Great glasses for the price
Totally satisfied. Will probably spend a bit more next time to get thinner lenses but they are good.
The purchase process was easy and the glasses I chose look good.
Good product and good service
A little disappointed that I didn't get any gummy bears like my partner usually does when he buys from clearly but the product is good quality and shipping time was pretty good considering current covid related delays with aus post.
Difficult to claim from Health Insurance
Not happy! No receipt is given when you made an online purchase. I had to email to ask for one so that I can claim from my health insurance. Had to wait for 5 working days, meaning that I have to chase it again 5 days later to see if it arrives. Should not be that difficult. Receipt with provider number should be atomatically generated.
Using for long time
Fairly easy fairly easy !! What more do you want me to say don’t ask people
To elaborate and they won’t user rude language
Misleading Information and Never Received my Inovice
I am extremely unsatisfied with a recent service received from a clearly online telephone service team.
on 22/08/2021 - I made my order however there is no invoice generated (I need to claim with my health provider). I contacted the 1800 customer service number and informed them I will receive an invoice within 24 hours.
on 23/08/2021 - I checked the invoice again and was told the invoice will be ready after the order shipped out. The order shipped out on 23/08/2021 12:07PM.
on 24/08/2021, I contacted the 1800 number again and being told the...y don't know what is happening, not sure why I don't have my invoice number. I am extremely angry and if i don't have my inovice today, I will take this matter the NSW fair trading and Australian Compeition and Consumer Commission - your business is misleading and this is a terrible experience for me.
What I expected
The contacts are what I ordered and expected. No surprised. Put in prescription information. Only thing I don't like is that you have to order two packs. I have same prescription in both eyes and there are three lenses in a box. I'd like to be able to order ONE box at a time.
Panto shape. Frames only. All ok
Price and delivery excellent. Just dropped of so cannot comment on rigidity. Would I buy again,yes.Purchased frames only. Clearly all ok.
Service was excellent, product wasn't
The service was very good within a day we had received the product.
I have ordered the product for my husband after reviewing the reviews on the website, but unfortunately my husband is not at all satisfied with the product. He only used once but with no improvement on his vision he is not using it any more.
Good glasses, not the best delivery.
The package was left in the neighbours letterbox for 3 days and status was "delivered" lucky my neighbour brought it to us.
Easy to navigate options. Wish there were more colour options. My contacts felt big and itchy on my eyes. And kept moving
First time purchase from cleary
Contacts are very hard to fit properly . Delivery etc was very good . Will see if you have better quality lenses when I order again
Glasses are excellent
Product is amazing -site easy to use only issue is with the invoicing system -i wanted to claim on our health fund and they don’t put the codes for the lenses on without having to contact them happen on both occasions
Love the ease of ordering contacts online
My prescription is automatically stored in my account and it also preloads into the cart if I choose to buy. This means that I have less details to enter and the payment options are great as well.
No one is perfect
Some delay in delivery caused by supply issues but I’m always ordering ahead so minor delays are no problem at all.
I’m satisfied with the lenses and was easy and fast delivery. Comfortable and easy to put it on. Sure will buy from you guys when I needed
things neeed to be clearer
I didn't find it easy to navigate my order.
The products are good
The product I bought has always been the same. I would suggest that perhaps you send a sample of something different with the orders to maybe grow your business.
Also I used to get free delivery that doesn;t seem to happen very often in the last couple of yeas.
Great for the price
Very good second glasses and without the progressive give clear vision 360 around.
God selection in store but not many for my larger size frames required.
Perfect size and very reasonably priced!
I've bought three pairs of glasses from Clearly in the last 5 years. They're stylish and affordable. Clearly has never made any mistakes with my prescription or size. However, my most recent pair keep sliding off my face, which isn't usually a problem for me.
Received my new glasses quickly. They were just as described and seen on the website. Have purchased a few glasses from
Clearly previously, and they have not disappointed me yet.
Not my favourite choice
These are so cheap so I wanted to try! I found them a bit scratchy and irritating after more than a few hours, but fine for short stints.
Attractive and functional
These glasses are attractive and functional, I feel very good about this purchase. The range of products is very good, the site is easy to browse and it was easy to upload my prescription details. It's also handy that the web site will save those details if I want to purchase extra items in the future. I would recommend this to others.
Great products, competitive price!!
Been a regular customer of Clearly Contacts, great products at competitive prices. However they forgot my order and I have to follow up but otherwise all good.
Nice comfortable frame.
Great price for prescription glasses. Great fit and comfort. Only issue is one lens is slightly misaligned for the polarisation so I get occasional glare flashes. If I tilt my head it disappears so will just put up with it. Might be due to my ears being at very slightly different levels.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.