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Clearly

Clearly

4.2 from 715 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.7 (57)
  • Return Claim MadeYes · No (77)
  • Shipping
    3.5 (51)
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Joanne
JoanneQueensland
  • 2 reviews
  • 1 like

Good contacts

published

Great contacts
Quick delivery
Surprise gifts
Exactly what I ordered
Always on time
Great communication
Very competitive price
Easy to navigate website

Shipping
5/5
Incentivised Review No
Return Claim MadeNo

Easy, fast, Convenient

published

Easy, fast, secure, convenient process. Got my contacts for great price and quick delivery. Also had good selection of products to order from.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Desireeh
DesireehSouth East Queensland, QLD
  • 2 reviews

Quality products, reasonable prices

published

Ordering online was easy and the delivery was quick. Happy with the brand of contacts that I purchased, reasonably priced and good quality.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Tanya Fraser
Tanya FraserSouth East Queensland, QLD
  • 3 reviews

Great glasses for the price

published

Totally satisfied. Will probably spend a bit more next time to get thinner lenses but they are good.
The purchase process was easy and the glasses I chose look good.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Good product and good service

published

A little disappointed that I didn't get any gummy bears like my partner usually does when he buys from clearly but the product is good quality and shipping time was pretty good considering current covid related delays with aus post.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Dorothy
Dorothy
  • 6 reviews
  • 1 like

Difficult to claim from Health Insurance

published

Not happy! No receipt is given when you made an online purchase. I had to email to ask for one so that I can claim from my health insurance. Had to wait for 5 working days, meaning that I have to chase it again 5 days later to see if it arrives. Should not be that difficult. Receipt with provider number should be atomatically generated.

Product Quality
2/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo

Using for long time

published

Fairly easy fairly easy !! What more do you want me to say don’t ask people
To elaborate and they won’t user rude language

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Jim
JimSydney, NSW
  • 2 reviews
  • 2 likes

Misleading Information and Never Received my Inovice

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Trudy
TrudyNortheast, VIC

What I expected

published

The contacts are what I ordered and expected. No surprised. Put in prescription information. Only thing I don't like is that you have to order two packs. I have same prescription in both eyes and there are three lenses in a box. I'd like to be able to order ONE box at a time.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Murph
MurphGoulburn Valley, VIC

Panto shape. Frames only. All ok

published

Price and delivery excellent. Just dropped of so cannot comment on rigidity. Would I buy again,yes.Purchased frames only. Clearly all ok.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo

Glasses are excellent

published

Product is amazing -site easy to use only issue is with the invoicing system -i wanted to claim on our health fund and they don’t put the codes for the lenses on without having to contact them happen on both occasions

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Cheryl L.
Cheryl L.Sydney, NSW

Love the ease of ordering contacts online

published

My prescription is automatically stored in my account and it also preloads into the cart if I choose to buy. This means that I have less details to enter and the payment options are great as well.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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No one is perfect

published

Some delay in delivery caused by supply issues but I’m always ordering ahead so minor delays are no problem at all.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo

Perfect

published

I’m satisfied with the lenses and was easy and fast delivery. Comfortable and easy to put it on. Sure will buy from you guys when I needed

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Kiwi 1
Kiwi 1Perth, WA
  • 4 reviews

Great for the price

published

Very good second glasses and without the progressive give clear vision 360 around.
God selection in store but not many for my larger size frames required.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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