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Clearly

Clearly

4.3 from 800 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    3.0 (4)
  • Return Claim MadeYes (4) · No
  • Shipping
    3.3 (4)
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mitchbukka
mitchbukka
  • 3 reviews
  • 1 like

Good prices, terrible service

published

Order took 33 days longer than estimated, nearly 2 month wait on my order. Customer service is difficult to understand

Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
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Katy
Katy
  • 3 reviews
  • 1 like

Exchange /returns

published

Responses were initially slow but I was happy to find out I could get an exchange or refund on most items. Disappointing to see not all brands had my prescription. Will probably revert back to previous suppliers.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
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joe zhou
joe zhouCanberra Central 2601, ACT

easy, fast and accurate

published

very easy to order and you just wait at home for the delivery come. every 3 month I will order my contacts here.

Product Quality
4/5
Shipping
4/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

RBelts
RBeltsGreater Melbourne (Metropolitan), VIC

Too short used by date

published

I made a note when ordering that I needed a long used by date because I was ordering two years worth of contacts. Two boxes (a years worth) that arrived would have been out of date by the time I got to them. They're being returned.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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