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Clearly

Clearly

4.3 from 807 reviews · View Statistics
See the Best Optical Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Clearly Contacts

Reviews

  • Product Quality
    4.7 (13)
  • Return Claim MadeYes (14) · No
  • Shipping
    4.3 (11)
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Good goods contact lens

published

I always oder from this site. Very quick delivery.it is always good price than other shop. New products also good quality.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Clearly review

published

Easy to order, took a little while for them to be received due to mail.

Great products will continue to use and tell friends

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
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Repeat Customer.

published

Despite tiny fault returned and replaced very easily. Very happy with all my purchases and constantly recommend Clearly always. Thankyou

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
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Rima
RimaSydney, NSW

Amazing

published

Very quick delivery and easy to communicate with online orders. Staff were very helpful in what I needed to change

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

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Great service

published

Easy to get what I wanted ,
Really happy with the service,
Best contacts, they don’t dry out or irritate my eyes really comfortable.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
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Jacqueline
JacquelineSouth East Queensland, QLD
  • 4 reviews

Very impressive customer service

published

I am really happy with Clearly's outstanding customer service. If things go wrong they really look after you. It's impressive.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
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highly recommended

published

I have been buying my contact lenses from clearly for about 4years. Fast delivery and easy refund process (which I only had to do once due to a factory damage)
I will continue to purchase lenses from them.

Incentivised Review No
Return Claim MadeYes
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Rnboceancove
RnboceancoveNorth-East, TAS

Awesome

published

Great range, easy to purchase online. I had a small issue with an order, my purchase was refunded immediately without any fuss, fantastic customer service.

Recommend to anyone.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
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Jenni L
Jenni LPeel, WA
  • 3 reviews

It arrived in a couple of days - amazing customer service

published

I had made an error in my original order and had to return some contact lenses. The lady I spoke to was exceptionally helpful and made it very easy to obtain a refund and to send back the incorrect lenses. My replacement lenses arrived in about two days from reorder. Thank you - amazing customer service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Sid
SidSydney, NSW

Excellent customer service and always get results.

published

It was my second order which did not arrive but was replaced without a fuss. My gratitude goes to everyone who made everything easy. I will order again and told family members about the savings and service you get for the price is unbelievable.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
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Selenia R.
Selenia R.South East Queensland, QLD

Clear and easy

published

Love Cleary products I've got 5 orders on the last 2 years. Sometimes the size that indicates on the website isn't right. I'm afraid.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Katy
Katy
  • 3 reviews
  • 1 like

Exchange /returns

published

Responses were initially slow but I was happy to find out I could get an exchange or refund on most items. Disappointing to see not all brands had my prescription. Will probably revert back to previous suppliers.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
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Optical Retailers

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joe zhou
joe zhouCanberra Central 2601, ACT

easy, fast and accurate

published

very easy to order and you just wait at home for the delivery come. every 3 month I will order my contacts here.

Product Quality
4/5
Shipping
4/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Sandi
SandiMetropolitan Adelaide, SA

Always happy with your deliveries

published

Very pleased with my product as always, will always order from you , fast delivery, always nice to receive a little treat too :)

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
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Questions & Answers

Happy customer
Happy customerasked

Hi - has anyone ever ordered Boston RGP contact lenses from Clearly Contacts and how did you find the quality and precision? Am not happy with Gelflex as a lab.

No answers
JOE
JOEasked

How can I claim from my private health insurance?

2 answers
Deb
Deb

Not really sure but they do provide you with a good receipt. Perhaps you can lodge that

Sharon M
Sharon M

When ordering you will see an option to elect to have a tax receipt emailed to you to submit to your health fund, and there's a drop down box listing them all. Even if you don't ask for the receipt you can get it later. I claim mine back from NIB with no problems.

Get an answer from our members and Clearly Contacts representatives

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